Management Chapter 10 Internal Enterprise Information Portal Applications Typically

64.

(p. 414)

A(n) _______________ is a Web-based interface and integration of MIS, DSS, EIS, and other

technologies that gives all intranet users and selected extranet users access to a variety of

internal and external business applications and services.

65.

(p. 414)

Internal enterprise information portal applications typically include access to all of the following

except:

66.

(p. 416)

According to the text, an enterprise knowledge portal has all of the following except:

67.

(p. 416)

Which of the following is an example of an unstructured data source?

68.

(p. 418)

Artificial intelligence is a science and technology based on:

69.

(p. 418)

Who was the British AI pioneer responsible for proposing a test for determining if machines

could think?

70.

(p. 421–

423)

AI applications can be grouped under all of the following areas except:

71.

(p. 421)

All of the following are attributes of intelligent behavior that AI attempts to duplicate except:

72.

(p. 422)

All of the following would be considered an AI application in the cognitive science group

except:

73.

(p. 422)

All of the following would be considered an AI application in the robotics group except:

74.

(p. 422)

All of the following would be considered an AI application in the natural interface group

except:

75.

(p. 424)

Which of the following represents knowledge in the form of past performance, occurrences,

and experiences?

76.

(p. 424)

Which of the following represents knowledge in the form of a hierarchy or network of

collections consisting of a complex package of data values describing its attributes?

77.

(p. 424)

Which of the following represents knowledge in the form of a network of data elements

including both the data and the methods/processes that act on those data?

78.

(p. 424)

Which of the following represents knowledge in the form of statements of fact, typically in the

form of premise and conclusion?

79.

(p. 422)

Which of the following artificial intelligence applications can learn by processing sample

problems and their solutions?

80.

(p. 422)

Which of the following is an example of a robotics application of AI?

81.

(p. 425)

Within an expert system, the _______________ contains facts about a specific subject area

and rules that express the reasoning procedures of an expert on the subject.

82.

(p. 426)

According to the text, all of the following are considered benefits of an expert system except:

83.

(p. 426)

According to the text, all of the following are major limitations of an expert system except:

84.

(p. 427)

An equipment calibration expert system is an example of an expert system in the application

category of:

85.

(p. 427)

An inventory control expert system is an example of an expert system in the application

category of:

86.

(p. 427)

An employee performance evaluation expert system is an example of an expert system in the

application category of:

87.

(p. 427)

A suspect identification expert system is an example of an expert system in the application

category of:

88.

(p. 427)

A communications network expert system is an example of an expert system in the application

category of:

89.

(p. 427)

All of the following would be controlled by the process monitoring/control category of expert

systems except:

90.

(p. 429)

All of the following are suitability criteria for expert systems except:

91.

(p. 431)

Which of the following would be considered a fuzzy logic term?

92.

(p. 432)

Genetic algorithms were first used to simulate millions of years in _______________ evolution

in just a few minutes on a computer.

93.

(p. 434)

Multisensory input/output devices, such as data gloves or jumpsuits, are commonly used with

_______________ systems.

94.

(p. 434)

_______________ is commonly used by pharmaceutical and biotechnology firms to develop

and observe the behavior of computerized models of new drugs and materials.

95.

(p. 436)

An intelligent agent is:

96.

(p. 437)

The use of intelligent agents is growing rapidly as a way to do all of the following except:

97.

(p. 390)

As companies migrate toward responsive e-business models, they are investing in new

__________-driven decision support application frameworks that help them respond rapidly to

changing market conditions and customer needs.

98.

(p. 390)

Typically, a board of directors and an executive committee of the CEO and top executives

develop overall organizational goals, strategies, policies, and objectives as part of a

_______________ planning process.

99.

(p. 390)

Information has three dimensions: time, content, and _______________.

100.

(p. 394)

_______________ decisions involve situations where it is not possible to specify in advance

most of the decision procedures to follow.

101.

(p. 398)

Unlike management information systems, decision support systems rely on __________

bases, as well as databases as vital system resources.

102.

(p. 400–

401)

Many companies are using webcasting to selectively broadcast reports and other information

to the networked PCs of managers and specialists over corporate internets. This is an

example of _______________ reporting.

103.

(p. 401)

Online _______________ processing enables managers and analysts to interactively examine

and manipulate large amounts of detailed and consolidated data from many perspectives.

104.

(p. 407)

In _______________ analysis, a user makes changes to variables, or relationships among

variables, and observes the resulting changes in the values of other variables.

105.

(p. 409)

Typically, __________ analysis is used when decision makers are uncertain about the

assumptions made in estimating the value of certain key variables.

106.

(p. 409)

__________ analysis reverses the direction of the analysis done in what-if and sensitivity

analyses.

107.

(p. 412)

The first goal of executive information systems was to provide top executives with immediate

and easy access to information about a firm’s critical success factors (CSFs), that is, key

factors that are critical to accomplishing an organization’s _______________ objectives.

108.

(p. 413)

The ability to _______________ in an EIS allows executives to quickly retrieve displays of

related information at lower levels of detail.

109.

(p. 416)

For many companies, enterprise information portals are the entry to corporate intranets that

serve as their knowledge management systems. That’s why such portals are called

_______________ portals by their vendors.

110.

(p. 418)

According to the _______________ test, a computer could demonstrate intelligence if a

human interviewer, conversing with an unseen human and an unseen computer, could not tell

which was which.

111.

(p. 423)

The development of natural languages and _______________ are major thrusts in the natural

interface area of AI applications.

112.

(p. 424)

_______________ represents knowledge in the form of past performance, occurrences, and

experiences.

113.

(p. 424)

_______________ represents knowledge in the form of a hierarchy or network of collections

consisting of a complex package of data values describing its attributes.

114.

(p. 424)

_______________ represents knowledge in the form of a network of data elements including

both the data and the methods/processes that act on those data.

115.

(p. 424)

_______________ represents knowledge in the form of statements of fact, typically in the form

of premise and conclusion.

116.

(p. 431)

Data that are incomplete or ambiguous are often referred to as __________ data.

117.

(p. 434)

_______________ involves using multisensory human-computer interfaces that enable human

users to experience computer-simulated objects, spaces, activities, and “worlds” as if they

actually exist.

118.

(p. 424)

Expert systems can provide decision support to end users in the form of advice from an

_______________ in a specific problem area.

119.

(p. 428)

Hundreds of rules may be required to capture the assumptions, __________, and reasoning

that are involved in even simple problem situations.

120.

(p. 428)

The easiest way to develop an expert system is to use an expert _______________ as a

developmental tool

121.

(p. 430)

Neural networks are computing systems modeled after the brain’s meshlike network of

interconnected processing elements, called _______________.

122.

(p. 434)

Virtual reality becomes _______________ when users, who can be anywhere in the world,

use VR systems to work alone or together at a remote site.

123.

(p. 436)

Intelligent agents, also called _______________, are special-purpose, knowledge-based

information systems that accomplish specific tasks for users.

10 Summary