74.
According to the Age Discrimination in Employment Act, discrimination is prohibited
against people aged
75.
The Equal Pay Act of 1963 prohibits unequal pay based on
76.
Teaching lower-level employees how to perform their present jobs is referred to as
77.
Which of the following is true of training?
78.
An analysis identifying the jobs, people, and departments for which training is necessary is
a(n)
10–83
79.
Phase two of training involves
80.
_____ training is typically used to familiarize new employees with their new jobs, work
units, and the organization in general.
81.
Training that provides employees with the skills and perspectives they need to collaborate
with others is known as
82.
Programs that focus on identifying and reducing hidden biases against people with
differences and developing the skills needed to manage a varied workforce is known as
83.
Which of the following is one of the basic functions of a performance appraisal?
84.
Compared to other types of appraisals, _____ appraisals tend to be more objective and can
focus on production data such as sales volume or profits.
10–87
85.
_____ is a process in which specific performance goals set by a subordinate and a
supervisor must be reached within a given time period.
86.
_____ are the traditional source of appraisal information because they are often in the best
position to observe an employee‘s performance.
87.
Which of the following statements is true about a 360-degree appraisal?
10–89
88.
Which of the following is an appropriate guideline to follow when conducting performance
appraisals with an underperforming employee?
89.
Which of the following is an external factor that affects the wage mix?
90.
Incentive plans are devised to
91.
The most common incentive system, which compares a worker’s performance against an
objective standard and bases pay on the worker’s performance, is known as a(n)
92.
Which of the following benefits is required by law?
93.
The 2010 Affordable Care Act requires
94.
The principle of equal pay for different jobs of equal value is called
95.
The National Labor Relations Act of 1935
96.
The use of a neutral third party to resolve a labor dispute is known as
97.
Legislation that allows employees to work without having to join a union is known as
Scenario A: Your Neighborhood Handyman is a growing company that helps city
homeowners tackle a variety of home improvements. It plans to expand its business to
work with homeowners in several nearby suburbs and to add personnel to help negotiate
favorable pricing with local hardware stores for equipment and building supplies. The HR
department compared the company’s current staffing with the number and type of
employees the company would need to carry out its business plans. The department also
looked into how to obtain new employees. It concluded that the company would need to
hire eight new handymen and a contractor while retaining all its current employees. The
department gained approval to begin recruiting workers and to revise the pay system. Now
the HR department is beginning a formal process to evaluate how well its plans for
recruitment and staff retention are going.
98.
In Scenario A, which of the following stages is exemplified when the HR department
evaluated the amount and type of employees that should be hired?