46.
Which of the following is a telecommunication device?
47.
Which of the following is a connecting device?
48.
_____ enables you to solve specific problems and perform specific tasks.
49.
Which of the following is an example of application software?
50.
Which of the following includes drivers for your printer and scanner and
utility software?
51.
_____ is the total of all costs that you incur whether or not you sell
anything.
52.
Companies like Amazon and eBay that only have a presence in the virtual
world have significantly lower fixed costs in terms of retail space than
companies that have to pay for retail space, like retail stores you would find
in a mall. This technological concept is known as:
53.
_____ allows you to use the Internet for making phone calls instead of
leasing traditional telephone lines from the phone company.
54.
Which of the following is an IT-enabled variable cost reduction initiative?
55.
Which of the following is an IT-enabled revenue increment initiative?
56.
Who developed the Five Forces Model?
57.
A loyalty program is:
58.
Businesses typically act as both buyers and suppliers. Which of the
following is true regarding the goal of a company as a supplier organization
in an industry?
59.
According to Porter, when there are many alternative products or services
to the ones your business provides:
60.
To minimize the threat of substitute products or services, some businesses
will create switching costs. What are switching costs?
61.
Mary wishes to upgrade her current home communications system. She
wants to replace her current Internet, TV, and phone to a fiber optics
system. As a buyer, Mary needs to consider the ___.
62.
Which of the following has the highest threat of substitution?
63.
Doodle Corp. wants to increase customer loyalty toward its currently one-
of-a-kind software, Bonkers EP. It does so by offering additional services
like automatic updates and free upgrades. Which of the following forces in
Porter’s model is Doodle Corp. addressing in this situation?
64.
According to Porter’s Five Forces Model, the rivalry among existing
competitors is high when:
65.
In the soft drink industry, Coca Cola, Pepsi, and Dr Pepper Snapple Group
would be categorized under which of the following forces in Porter’s
model?
66.
_____ is defined by Porter as offering the same or better quality product or
service at a price that is less than what any of the competition is able to do.