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36.
Which of the following is one of the ongoing challenges that characterize the current
business landscape?
37.
The change from a local to a global marketplace is
38.
Which of the following is true of globalization?
39.
Which of the following statements is true about the Internet?
40.
Anna excels at identifying the talents of employees and finding the jobs where they can
best use those talents to benefit the organization. Anna excels at _____ management.
41.
Which of the following statements is true of collaboration?
42.
_____ is the introduction of new goods and services.
43.
_____ is defined as the excellence of a product.
44.
Which of the following is true of services?
45.
Which of the following is true of speed as a success driver of organizational performance?
46.
Cost competitiveness involves
47.
Sustainability is defined as the
48.
A large part of Oscar's job is to help his company use more recycled products, reduce
pollution, and switch to renewable sources of energy. Which of the following does Oscar's
job focus on?
49.
Which of the following statements is true of the sources of competitive advantage?
50.
In terms of good management, efficiency differs from effectiveness primarily in the
former's focus on
51.
Which of the following is one of the four fundamental traditional management functions?
52.
Leann and her top managers are choosing the goals that Leann's company should achieve
and deciding in advance the appropriate actions needed to achieve those goals. What are
they doing?
53.
Planning involves
54.
The managers at Sonic SmartPhones are currently developing strategies for the company's
new products and setting objectives for its business units. These managers are engaging
in the management function of
55.
The planning function in the new business environment can also be described more
dynamically as
56.
Which of the following functions of management is described as building a dynamic
organization?
57.
_____ is assembling and coordinating the human, financial, physical, informational, and
other resources needed to achieve goals.
58.
Peerless Press has recently started operations as a business. The managers have already
determined their objectives and have decided on the type of publications they will
specialize in. They have now started to attract people to work for them and have started
determining the responsibilities of workers. Which of the following management functions
are Peerless Press's managers performing?
59.
Leon is a general manager for Sur-Seal Corp., a gasket manufacturing firm. He is
considering some changes to the production floor, which include layout adjustments and
the purchase of new equipment to improve efficiency. He also wants to promote one of his
employees to team leader. Which of the following functions of management is Lorenzo
performing?
60.
Bill has the knack of inspiring the people in his department to learn new skills and to
perform better than expected on the job. As a manager, what is Bill especially good at
doing?
61.
As one of the key management functions, leading focuses on a manager's efforts to
62.
_____ involves monitoring performance and making necessary changes.
63.
When Elena, manager of the sales department for Eversharp Knives, realized that her plan
to increase her associates' sales levels was not producing the desired results, she
instituted a refresher training course that helped the associates achieve better results.
Which of the following management functions is illustrated in this scenario?
64.
Through careful monitoring of the financial budgets of a firm, managers can detect
potential problems in reaching their financial goals and take actions to reverse the
problem. This is an example of the _____ function of management.
65.
The three levels of managers within large organizations are
66.
Senior executives responsible for the overall management and effectiveness of the
organization are known as
