1. Some businesses are socially responsible; other businesses do just about anything they want.
a.
True
b.
False
2. The business environment in current times can best be described as turbulent.
a.
True
b.
False
3. When speaking of business in the collective sense, the textbook will most often be focusing on big business.
a.
True
b.
False
4. Pluralism is a condition in which there is a concentration of power among society’s groups and organizations.
a.
True
b.
False
5. Stakeholders are the owners of shares in a corporation.
a.
True
b.
False
6. Common Cause and the U.S. Chamber of Commerce are examples of general purpose interest groups.
a.
True
b.
False
7. Business interacts with only a limited number of stakeholder groups.
a.
True
b.
False
8. Affluence refers to the level of wealth, disposable income, and standard of living of a society.
a.
True
b.
False
9. The authors of the textbook lay the primary responsibility for business’s problems on the media.
a.
True
b.
False
10. The common perception of business power is that there is too little of it to provide a balance with other social
institutions.
a.
True
b.
False
11. Power is only manifest when it is used purposefully.
a.
True
b.
False
12. The social contract is the set of rights and duties imposed on citizens by their government.
a.
True
b.
False
13. The social contract in the modern era is changing rapidly and dramatically.
a.
True
b.
False
14. Ethics refers to issues of right and wrong, fairness, and justice.
a.
True
b.
False
15. The Iron Law of Responsibility states that people who use power wisely will be rewarded with more power.
a.
True
b.
False
16. The percentage of the U.S. population that has earned high school diplomas and college degrees has remained about
the same over the last thirty years.
a.
True
b.
False
17. News shows are the only type of programming on television that has contributed to criticism of business.
a.
True
b.
False
18. Movies depict corporate life as amoral and possibly deadly.
a.
True
b.
False
19. A child’s assumption that he or she will have a higher standard of living than the previous generation is called the
revolution of rising expectations.
a.
True
b.
False
20. The principal internal stakeholders of a corporation are its customers and employees.
a.
True
b.
False
21. Spheres of power describe the arenas in which power may be utilized.
a.
True
b.
False
22. The concept of sustainability is derived from the notion of management development.
a.
True
b.
False
23. Which of the following is not listed as a general issue involving social or ethical ramifications within the relationship
between business and society?
a.
downsizing pension programs
b.
toxic waste disposal
c.
insider trading
d.
death penalties
24. The collection of private, commercially oriented organizations, ranging in size from sole proprietorships to large
corporations is referred to as
a.
the third sector.
b.
government.
c.
business.
d.
the free market economy.
25. Which of the following characteristics of an industry does not add to the creation of visible and controversial social
problems?
a.
intense advertising
b.
creation of pollution
c.
geographic location
d.
products that affect health
26. A community, nation, or broad grouping of people having common traditions, values, institutions, and collective
activities and interests is a
a.
society.
b.
culture.
c.
population.
d.
network.
27. A purposeful aggregation of people who represent a common cause or share common beliefs is called a(n)
a.
special interest group.
b.
general interest group.
c.
interest group.
d.
clique.
28. Segments of business’s macroenvironment include all of the following except
a.
the social environment.
b.
the natural environment.
c.
the economic environment.
d.
the political environment.
29. The demographics, lifestyles, and social values of a society determine the firm’s
a.
social environment.
b.
economic environment.
c.
political environment.
d.
technological environment.
30. Gross national product, inflation, interest rates, and unemployment rates are included in a firm’s
a.
social environment.
b.
economic environment.
c.
political environment.
d.
technological environment.
31. The processes by which laws are enacted and government officials are elected are part of the
a.
social environment.
b.
economic environment.
c.
political environment.
d.
technological environment.
32. Technology-based advancements and progress in the applied sciences that help achieve a practical purpose is part of a
firm’s
a.
social environment.
b.
political environment.
c.
economic environment.
d.
technological environment.
33. Decentralization and diversity of power concentrations leads to
a.
anarchy.
b.
a totalitarian society.
c.
a pluralistic society.
d.
democracy.
34. Strengths of pluralism include all of the following except
a.
pursuit of self-interest.
b.
prevention of concentrations of power.
c.
a built-in set of checks and balances.
d.
maximization of freedom of expression.
35. Which of the following is not a weakness of pluralism?
a.
prevention of concentrations of power
b.
pursuit of self-interest
c.
overlapping goals, causing confusion about which groups best serve particular interests
d.
emphasis on conflict
36. The sheer numbers of relationships that business has with other segments of society indicate the ____ of its social
environment.
a.
simplicity
b.
size
c.
divisiveness
d.
complexity
37. Carrying the idea of a pluralistic society to an extreme leads to
a.
anarchy.
b.
totalitarian government.
c.
a special-interest society.
d.
a free market economy.
38. Because of the sheer member, and specificity of special interest groups, the groups often
a.
collaborate with each other to achieve common goals.
b.
sabotage each other’s efforts to attain their goals.
c.
work at cross-purposes.
d.
collude to see that their common interests are emphasized.
39. Major institutions in a pluralistic, special-interest society will inevitably receive
a.
praise.
b.
special favors.
c.
analysis and criticism.
d.
tax advantages.
40. Which of the following is not a factor in the social environment that has lead to the current climate of criticism of
business?
a.
affluence and education
b.
the revolution of rising expectations
c.
an entitlement mentality
d.
all of these choices are factors leading to criticism of business
41. The average level of formal education in the United States is
a.
rising.
b.
dropping.
c.
staying about the same.
d.
unknown.
42. Television raises our level of awareness about business in all of the following ways except
a.
news programs.
b.
prime-time programs.
c.
pay-per-view programs.
d.
commercials.
43. Movies are a significant source of business criticism because
a.
corporations are seen as powerful, profit-seeking enterprises that have no redeeming values.
b.
corporations are depicted as moral.
c.
corporations represent free enterprise undoomed.
d.
businesses are not greedy.
44. The belief that each succeeding generation should have a higher standard of living than its predecessor and that major
institutions should continually improve is known as
a.
the revolution of rising expectations.
b.
the iron cage of rationality.
c.
the iron law of oligarchy.
d.
the soft bigotry of low expectations.
45. A gap between society’s expectations of social conditions and the current social realities is recognized as
a.
a social problem.
b.
distributive justice.
c.
the revolution of rising expectations.
d.
inevitable reality.