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Exam
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
Which of the following is not an operating system?
1)
A)
Linux
B)
FrontPage
C)
Mac OS X
D)
Windows XP
2)
With Windows XP, how do you get updates and how much do they cost?
2)
A)
Updates can be purchased only from an ISP.
B)
Updates to Windows operating systems are free and can be obtained from the Microsoft Web
site.
C)
Updates can be purchased from Symantec for various prices.
D)
There are no updates to XP.
3)
You can password protect all of the following files except for a(n):
3)
A)
PowerPoint presentation.
B)
Word document.
C)
XP system file.
D)
Excel spreadsheet.
4)
The term phishing is used to describe:
4)
A)
e-mails that ask for sensitive information by pretending to be a legitimate request from an
organization.
B)
e-mails that include personal information.
C)
e-mails from retailers with coupons.
D)
e-mails that are sent from fishing wholesalers.
5)
The following products are part of the Microsoft Office Suite except for:
5)
A)
Word.
B)
Excel.
C)
Access.
D)
Explorer.
SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.
6)
Norton and McAfee are two widely known commercial ________ of antivirus and
antispyware software.
6)
7)
A ________ is a collection of updates that fixes errors in the code that affect security and/or
the efficiency of the operating system.
7)
8)
________ is another highly regarded antispyware application.
8)
9)
________ are continually trying to find ways to break into the operating system and take
control of your computer.
9)
10)
The computer progam that runs all the other programs on your computer is the ________.
10)
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
11)
Many managers and professionals use the Microsoft Office suite of products to complete their
everyday tasks.
11)
12)
As a manager and professional, you don’t need to be concerned about the software on your
microcomputer.
12)
13)
You don’t need to be concerned with Microsoft’s releases of service packs for its operating systems.
13)
14)
Mac OS X is a Unix-like operating system that is free.
14)
15)
Microsoft Windows is the most popular operating system for microcomputers.
15)
ESSAY. Write your answer in the space provided or on a separate sheet of paper.
16)
Why is it important that you be able to establish the version of the application software on your computer?
17)
How do you find out what operating system and version is on your computer?
18)
What are the two types of protection available for your computer against antivirus and antispyware?
19)
Explain what e-mail etiquette is at work?
20)
How can you password protect a Word document, Excel spreadsheet or PowerPoint presentation?
3
