Chapter 01: Introduction
1. The term “ethnicity” refers to
a.
differences between Hispanics and Asians.
b.
a shared national origin or a shared cultural heritage.
c.
biological differences identifiable by scientists.
d.
race.
1
Multiple Choice
False
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7/23/2021 2:57 AM
2. Which racial or ethnic group experienced an increase in hate crimes because of the COVID-19 pandemic?
a.
b.
c.
d.
1
Multiple Choice
False
effects.
7/23/2021 2:58 AM
6/6/2022 3:30 PM
3. According to the text, which statement is true of the demographic makeup of the workforce?
a.
Overall, women participate at higher rates in the workforce than men.
b.
Black women participate at lower rates in the workforce than other women.
c.
More than half of Whites participate in the workforce.
d.
Hispanic and Asian men participate in the workforce at lower rates than other men.
1
Multiple Choice
False
diversity.
7/23/2021 3:00 AM
6/6/2022 3:35 PM
4. The “value in diversity” perspective may lead to
a.
worse exit interviews.
b.
lost productivity while positions are unfilled.
c.
higher recruiting costs.
d.
greater organizational competitiveness.
Moderate
Multiple Choice
False
diversity.
7/23/2021 3:02 AM
7/12/2022 5:21 AM
5. Johnston and Packer’s 1987 research on the changing demographics of workers in the twenty-first century resulted in
a.
a decrease in minorities and women entering the workforce.
b.
a lack of concern about how workplaces managed diversity in their workforces.
c.
concern about how to “manage” the increasing diversity and how to capitalize on it.
d.
a lack of future action in managing workplace diversity.
1
Multiple Choice
False
diversity.
7/23/2021 3:04 AM
6/6/2022 3:50 PM
6. Which of the following is negative outcome that may arise from increased diversity?
a.
Discrimination.
b.
Increase in organizational attachment, commitment, and job satisfaction.
c.
Perceptions that the workplace is values diversity.
d.
Decrease in cross-race interactions.
1
Multiple Choice
False
01.03 – Discuss population demographics and their meaning for workforce and customer
7/23/2021 3:06 AM
6/7/2022 9:21 AM
7. Individual benefits of working and learning in diverse environments that have been documented by researchers include
a.
being more open to the perspective of others.
b.
being less support for race-based initiatives.
c.
seeing diversity as being divisive but inevitable.
d.
being less tolerant of sexual minorities.
Multiple Choice
01.05 – Explain ways in which organizations that seek to attract, retain, and value diverse
applicants, employees, customers, and clients can do so.
7/23/2021 3:08 AM
7/13/2022 7:10 AM
8. Which of the following is true regarding Asian Americans in Silicon Valley firms?
a.
They are underrepresented in all positions in Silicon Valley firms.
b.
They are overrepresented in all positions in Silicon Valley firms.
c.
While Asian Americans are not underrepresented overall in Silicon Valley firms, they are the least likely
group to be promoted into management positions.
d.
Asian Americans are underrepresented in entry-level positions in Silicon Valley firms, but they are
overrepresented in executive positions.
Multiple Choice
01.04 – Discuss differences between individual discrimination and systemic racism and their
7/23/2021 3:11 AM
7/23/2021 3:12 AM
9. Each group’s (e.g., racial group, gender) level of education
a.
affects their opportunities for and actual advancement.
b.
does not affect their incomes.
c.
affects their employment opportunities the same as every other group.
d.
does not affect whether and where its members are employed.
1
Moderate
Multiple Choice
False
01.03 – Discuss population demographics and their meaning for workforce and customer
diversity.
7/23/2021 3:15 AM
7/12/2022 5:25 AM
10. Which statement accurately describes research on the performance of diverse groups compared with homogeneous
groups?
a.
Initially, homogenous groups underperform diverse groups.
b.
Over time, diverse groups perform increasingly worse compared to homogenous groups.
c.
Over time, the performance of diverse groups exceeds the performance of homogeneous groups.
d.
There is no difference in the performance of diverse and homogeneous groups, either initially or over time.
1
Easy
Multiple Choice
False
01.02 – Explain differences among diversity, equity, and inclusion.
7/23/2021 3:17 AM
6/7/2022 9:31 AM
11. When it comes to attracting and retaining employees from various backgrounds,
a.
organizations that discriminate may have higher compensation costs because they draw from a larger pool of
workers.
b.
if an organization develops a reputation for valuing only a subset of workers, those preferred workers will tell
their friends from similar identity groups, thus increasing the overall number of potential applicants and
workers.
c.
recruitment advertisements featuring heterogeneous workers do not affect minorities’ desire to work for an
organization.
d.
if an organization develops a reputation for valuing all types of workers, this will increase the organization’s
ability to compete for employees.
d
1
Easy
Multiple Choice
False
01.05 – Explain ways in which organizations that seek to attract, retain, and value diverse
applicants, employees, customers, and clients can do so.
7/23/2021 3:20 AM
7/12/2022 5:28 AM
12. What are identity groups?
a.
Groups that are not related to historical disparities among groups in treatment, opportunities, and outcomes.
b.
Collectivities people use to categorize themselves and others.
c.
Characteristics of individuals that are not easily identifiable.
d.
Social groups that have no personal meaning.
Multiple Choice
01.02 – Explain differences among diversity, equity, and inclusion.
7/23/2021 3:24 AM
6/7/2022 9:35 AM
13. Which of the following is true of group membership categories?
a.
Group membership categories must be entered into by choice.
b.
All of an individual’s group membership categories will change over time.
c.
Since we’re all “diverse,” multiple group memberships make diversity less important to everyone.
d.
Some group membership categories are immutable, but some may change over one’s lifetime.
Multiple Choice
01.02 – Explain differences among diversity, equity, and inclusion.
7/23/2021 3:27 AM
8/25/2021 2:14 AM
14. Which of the following is true about demographic changes around the world?
a.
In some countries, the workforce is shrinking.
b.
Developing countries are providing few workers for other countries.
c.
More younger workers are being added to the U.S. workforce than in the past.
d.
Women face less discrimination and harassment in the workplace.
Multiple Choice
7/23/2021 3:29 AM
7/23/2021 3:31 AM
15. Cedric Herring’s research on diversity found that
a.
diversity had a slightly negative impact on organizational functioning.
b.
there was little support for the hypothesis that diversity benefits organizations.
c.
racial diversity was associated with increased sales revenue and more customers.
d.
gender diversity was associated with greater relative profits, while racial diversity was not.
1
Moderate
Multiple Choice
False
diversity.
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7/23/2021 3:33 AM
16. Despite the amount of media attention focusing on lawsuits and damage settlements, an organization’s likelihood of
being sued is relatively small.
a.
True
b.
False
True
1
Easy
True / False
False
01.04 – Discuss differences between individual discrimination and systemic racism and their
effects.
7/23/2021 3:33 AM
7/23/2021 3:35 AM
17. Diversity without a supportive climate can result in negative consequences in an organization.
a.
True
b.
False
True
1
Moderate
True / False
False
01.05 – Explain ways in which organizations that seek to attract, retain, and value diverse
applicants, employees, customers, and clients can do so.
7/23/2021 3:36 AM
7/13/2022 7:10 AM
18. Employment discrimination occurs when personal characteristics of applicants and workers that are related to
productivity are valued in the labor market.
a.
True
b.
False
False
1
Easy
True / False
False
effects.
7/23/2021 3:57 AM
7/23/2021 3:58 AM
19. Diversity and inclusion are beneficial only to members of certain groups.
a.
True
b.
False
False
1
Easy
True / False
False
7/23/2021 3:59 AM
6/7/2022 9:45 AM
20. The unemployment rates are the same for each racial group.
a.
True
b.
False
False
1
Easy
True / False
False
diversity.
7/23/2021 4:01 AM
6/7/2022 9:46 AM
21. Developing nations are increasingly being seen as sources of new workers for many countries that have historically
resisted immigration.
a.
True
b.
False
True
1
Moderate
True / False
False
7/23/2021 4:03 AM
7/23/2021 4:05 AM
22. The costs of doing a poor job in integrating workers from different backgrounds can be very high.
a.
True
b.
False
True
1
Moderate
True / False
False
applicants, employees, customers, and clients can do so.
7/23/2021 4:05 AM
7/23/2021 4:07 AM
23. Equity refers to the distribution and provision of resources to achieve a fair or just outcome.
a.
True
b.
False
True
1
Easy
True / False
False
01.02 – Explain differences among diversity, equity, and inclusion.
7/23/2021 4:08 AM
7/23/2021 4:11 AM
24. The number of discrimination charges filed with the EEOC averages nearly 500,000 per year.
a.
True
b.
False
False
1
Moderate
True / False
False
01.04 – Discuss differences between individual discrimination and systemic racism and their
effects.
7/23/2021 4:12 AM
7/23/2021 4:15 AM
25. Research indicates that effective management of diversity is associated with stock prices.
a.
True
b.
False
True
1
Moderate
True / False
False
effects.
7/23/2021 4:19 AM
7/23/2021 4:20 AM
26. After learning to interact with each other, diverse groups tend to develop more and higher-quality solutions to
problems than homogenous groups.
a.
True
b.
False
True
1
Easy
True / False
False
diversity.
7/23/2021 4:21 AM
6/7/2022 9:50 AM
27. Being supportive of diversity can sometimes result in organizations facing boycotts and negative publicity from those
resistant to diversity.
a.
True
b.
False
True
1
Moderate
True / False
False
effects.
7/23/2021 4:23 AM
7/23/2021 4:25 AM
28. People who are not personally affected by discrimination may find overt discrimination and other negative behaviors
morally offensive.
a.
True
b.
False
True
1
Moderate
True / False
False
effects.
7/23/2021 4:25 AM
7/12/2022 5:30 AM
29. The unemployment rate for African Americans is often higher than any other racial group.
a.
True
b.
False
True
1
Moderate
True / False
False
diversity.
7/23/2021 4:27 AM
7/12/2022 5:32 AM
30. The unemployment rate for White Americans is often higher than the rate for African Americans.
a.
True
b.
False
False
Easy
True / False
False
diversity.
7/12/2022 5:33 AM