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99) Explain how companies like Airbnb and Uber are changing the way that companies are doing
business.
100) This question has two parts; be sure to answer each.
First, describe the three principal skills that good managers need to have.
Second, suppose you are the managing editor of a local newspaper, and give an example of each
skill that you might use daily while performing your job.
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101) List and describe the four levels of management, including the job responsibilities for
someone at each level. For each level of management, discuss some of the activities that would be
performed by the managers of a U.S.-based party-favor store.
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102) Imagine that you are the manager of a lawn care service. Specifically describe how you would
use the four functions of management to run your services for the next week.
Answer:
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103) This question has two parts; be sure to answer each.
First, describe the challenges of managing for ethical standards.
Second, suppose you manage a restaurant that works on extremely tight profit margins. You are
examining the pantry and you realize that many of the food products have expired. The chances
that someone will get sick from consuming the products are slim, and if you discard all of the
expired foods you can kiss your profit goodbye this month. What should you do?
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104) Describe the challenges of managing for globalization. Suppose you manage a small deli in a
large city with a diverse immigrant population. What are some of the challenges you might face in
managing for globalization, and how would you rise to the challenges?
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105) Describe your career readiness. Be sure to include any skill gaps and plans to decrease those
gaps.
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106) Discuss what is meant by career readiness.
107) What process will you use to develop your career readiness?
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written consent of McGraw-Hill Education.
5. Seek Experience from Student Groups and Organizations. The following activities are useful:
• Join student groups and seek leadership positions.
• Join and network at student organizations such as Toastmasters.
• Volunteer at organizations where you can practice your developing skills.
• Enroll in internships, research projects, service learning opportunities, or co-ops. Internships
generally last one semester or summer and can be paid or unpaid. Co-ops are paid full-time jobs
that typically last 3 to 12 months.
• Make presentations to professional or civic organizations.
• Volunteer in religious, civic, or community organizations
6. Experiment. Developing soft skills requires you to put new knowledge or information to use.
Try these ideas:
• Identify new behaviors you want to mater and then practice them. For example, if you want to
increase your leadership skills, volunteer to facilitate your next team meeting at school or work.
• Keep a career journal. Record the details of your developmental efforts and learn from both
success and missteps. Collect stories about your strengths and improvements you’ve made and
then use them during job interviews.
Difficulty: 2 Medium
Topic: Hard Skills; Soft Skills; Core Competency
Learning Objective: 01-07: Define the knowledge, soft skills, attitudes, and other characteristics
needed for career readiness and discuss how they can be developed.
Bloom’s: Analyze
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
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108) Describe the process you will use to manage your career readiness.