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270. Which of the following statements best describes how firms must treat their frontline
workers in order to remain competitive? Frontline workers must be __________.
271. Max is in charge of production for a family-owned firm that makes and sells sports gloves
including baseball gloves, softball gloves, golf gloves, and more. He has stated that speed of
delivery is the most important factor for success in the competitive environment. Which of the
following would be the best response to Max?
272. The statistical study of human population to learn its size, density, and characteristics is
called:
273. Businesses collect ________ information on where people live, what they buy, and how
they spend their time.
274. Diversity is more than recruiting and keeping minorities. Diversity means appreciating
and understanding other differences in our customers and in our workforce. The best description
of these differences is:
275. Efforts are under way to serve the needs of a diverse population. Diversity means:
276. Due to population shifts,
277. Which of the following industries will benefit from an aging population?
278. The Social Security system:
279. People between the ages of 65 and 74 represent:
280. Businesses are supporting single-parent families with:
281. Which of the statements about demography is most accurate? Demographic studies:
282. Which of the following business policies would most likely help a single-parent family?
283. The immigrant population (both legal and illegal) is having a dramatic effect on:
284. Retired people will be draining the U.S. economy of wealth. This is due to:
285. If you were to discuss and analyze the
social
changes affecting the future of business,
which of the following statements should be part of that conversation?
286. Jill is looking into the possibility of opening up a day-care center in her community,
because she is aware of many single-parent families that need a place for their children to stay
while the parents work. She is concerned about the long-term prospects for such a business. Jill
believes the future of her day-care business will depend on whether birth rates and the number
of single-parent families remain high. These concerns illustrate how businesses can be affected
by:
287. St. Claire Hospital is considering a program that would allow some of its workers to use
flextime. One group of workers who would probably benefit from flextime is:
288. Preferred Pet Care, Inc., a mobile veterinary care company, is planning for the future. As a
business student who has studied social trends, which of the following statements do you think
reflects the need for Preferred Pet Care's service in the future?
289. The global environment:
290. The threat of terrorism more often __________ the cost of operating a business.
291. An increase in global trade will:
292. Globalization:
293. Greening refers to:
294. Efficiency in distribution systems around the world has led to:
295. Airline companies around the world are experiencing increased costs in part due to
_________.
296. War and terrorism in many parts of the world should lead to ____.
297. World trade has both benefits and costs. Which of the following statements attests to
this fact?
298. The green movement is:
299. Mark recently graduated with honors from his college. He has bragged to his friends that
his academic performance has prepared him so well for a successful career that he can forget
school or training in his future. In evaluating the future of the workplace, Mark is:
300. The threat of terrorism:
301. Laura and Tim McNash recently moved to North Carolina on a three-acre home site. They
purposefully purchased their home within biking distance to the university where they are both
employed, and their bikes each have room for two cloth bags for groceries if they need to
purchase food on the way home, although they plan to grow much of their own. Laura and Tim
are examples of a growing number of young people who:
302. Which of the following statements describes a recurring theme about today's ecological
environment?
303. Tyler Samuels recently returned from the war in Afghanistan where he was a member of
the highly skilled special operations forces. He is now in the United States where he collects the
G.I. Bill in order to go to school. This is one example of:
304. During the past 150 years, the U.S. has evolved from:
