Chapter 01 – Introduction to Operations Management
42. Technology choices seldom affect:
43. Measurements taken at various points in the transformation process for control purposes
are called:
Chapter 01 – Introduction to Operations Management
44. Budgeting, analysis of investment proposals, and provision of funds are activities
associated with the _______ function.
45. Which one of the following would not generally be classified under the heading of
transformation?
Chapter 01 – Introduction to Operations Management
46. Manufacturing work sent to other countries is called:
47. Product design and process selection are examples of _______ decisions.
Chapter 01 – Introduction to Operations Management
48. The responsibilities of the operations manager are:
49. Knowledge skills usually don’t include:
Chapter 01 – Introduction to Operations Management
50. Which of the following is not true about systems approach?
51. What is credited with gains in industrial productivity, increased standards of living and
affordable products?
Chapter 01 – Introduction to Operations Management
52. Production systems with customized outputs typically have relatively:
53. Which is not a significant difference between manufacturing and service operations?
Chapter 01 – Introduction to Operations Management
54. Which of the following is not a characteristic of service operations?
55. Which of the following is a recent trend in business?
Chapter 01 – Introduction to Operations Management
56. Farming is an example of:
57. Dealing with the fact that certain aspects of any management situation are more important
than others is called:
Chapter 01 – Introduction to Operations Management
58. The fact that a few improvements in a few key areas of operations will have more impact
than many improvements in many other areas is consistent with the:
59. The process of comparing outputs to previously established standards to determine if
corrective action is needed is called:
Chapter 01 – Introduction to Operations Management
60. Which of the following does not relate to system design?
61. Taking a systems viewpoint with regard to operations in today’s environment increasingly
leads decision-makers to consider ______________ in response to the ___________.
Chapter 01 – Introduction to Operations Management
62. Some companies attempt to maximize the revenue they receive from fixed operating
capacity by influencing demands through price manipulation. This is an example of
__________________:
63. Which of the following is not an ongoing trend in manufacturing?
Chapter 01 – Introduction to Operations Management
64. Which of the following is not a benefit of using models in decision making?
65. Modern firms increasingly rely on other firms to supply goods and services instead of
doing these tasks themselves. This increased level of _____________ is leading to increased
emphasis on ____________ management.
Chapter 01 – Introduction to Operations Management
66. Operations and sales are the two ________ functions in businesses.
67. Marketing depends on operations for information regarding ___________.
Chapter 01 – Introduction to Operations Management
68. Two widely used metrics of variation are the __________ and the _________.
69. Which of the following statements about variation is FALSE?
Chapter 01 – Introduction to Operations Management
70. Which of the following is essential to consider with respect to managing a process to meet
demand?