Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
b. Strengths
c. Procedures
d. Values
38. Professors handing out the syllabus on the first day of class is an example of
______.
a. procedures
b. clarifying norms
c. providing structure
d. promoting standards of excellence
39. A coach asking players to show up 15 minutes before practice every day is doing
what?
a. Building cohesiveness
b. Promoting a vision
c. Providing feedback
d. Clarifying norms
40. If a group appears to be disjointed initially, they need to worry about ______.
a. building cohesiveness
b. clarifying norms
c. setting the tone
d. providing structure
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
41. Which of the following describes a leader’s need to articulate clear, concrete
expectations for team members?
a. Review results
b. Reward results
c. Provide reinforcement
d. Require results
42. Employees in a store prefer working for Joe, the day manager, rather than Peter,
the night manager. Joe is very careful in how he treats his employees, whereas Peter is
brutally honest in his assessment of his employee’s mistakes. What best describes the
behaviors in scenario above?
a. Providing structure
b. Giving constructive feedback
c. Rewarding results
d. Establishing norms
43. While giving feedback you should ______.
a. use a tone that implies anger
b. use “need to” phrases (e.g. “you need to improve…”)
c. demonstrate how disappointed you are
d. none of these
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
44. Rewarding results is ______.
a. very practical
b. a straightforward process
c. something every leader can do
d. all of these
45. Kouzes and Posner state that rewarding results is one of their five exemplary
practices of leadership. Which of the following is not a way listed to enact this practice?
a. Have a celebration dinner
b. Buy the group member a gift of significant value
c. Give the group member personalized appreciation
d. Send an e-mail praising the group member’s efforts
46. Establishing ______ is a subtle yet essential aspect of effective leadership that
contributes to effective group function.
a. a constructive climate
b. a strengths culture
c. authoritarian leadership
d. none of these
47. Establishing a constructive climate is a(n) ______ process.
a. complex
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
b. simple
c. strengths-based
d. ambitious
48. Confronting inadequate performance of a group member can ______.
a. be challenging
b. be emotionally charged
c. require much of the leader
d. all of these
49. In requiring results, a leader should ______.
a. articulate clear, concrete expectations
b. expect followers to know what to do
c. not discuss work processes with followers
d. none of these
50. Which of the following is used to describe Meg Whitman in the Leadership
Snapshot?
a. Excessive
b. Decadent
c. Decisive
d. Abrasive
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
51. The beliefs, values, and traditions that are widespread in an organization are known
as the organization’s ______.
a. climate
b. culture
c. context
d. mission
52. Groupthink occurs when team members ______.
a. value unanimity over critical appraisal of ideas
b. create a positive group climate
c. work cohesively to accomplish their mission
d. brainstorm ideas together
True/False
1. A leader should create a constructive climate to help group members perform at their
highest levels of excellence.
2. Norms develop early, but they are not difficult to change.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
3. It is not necessary for a leader to create a constructive climate for a group to perform
at their highest level of excellence.
4. Because working in groups can be chaotic and challenging, it is helpful when a leader
provides a sense of structure for group members.
5. Giving constructive feedback is a must for a leader.
6. In giving feedback, addressing behaviors refers to focusing on personal traits.
7. Norms are the rules of behaviors that are established and shared only by some
members of the group.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
8. Cohesiveness is described as a sense of “we–ness,” the cement that holds a group
together.
9. Norms are not useful in figuring out what is appropriate or inappropriate in a group
setting.
10. Providing structure for a group is like giving members an architectural blueprint for
their work.
11. Groupthink is an important contributor to positive group outcomes.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
Essay
1. Briefly define the four leader behaviors involved in establishing a constructive climate
in a group. Give an example of what each one would look like in your line of work.
2. What is synergy and how can you foster it in a group?
3. Share an example of a time you helped build cohesiveness in a group. Which of the
actions described in the text did you use? Did you use any that were not mentioned?
4. Which of the four leader behaviors for establishing a constructive climate in a group is
most challenging for you to implement? How is the challenge connected to your
leadership traits?
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
5. Briefly discuss the steps in giving constructive feedback. Highlight key points with
examples from your personal experiences.
6. Describe some norms in a team or group you have worked with at your job or in
school. How have they helped or hindered the group?
7. Explain the ways in which a leader can provide structure to a group or team. Illustrate
with examples from your experiences.
8. A challenge for leaders is to find how each individual group member can contribute to
the group and encourage the group to recognize their contributions. How will you
identify unique ways members of a group you are leading can do this and support each
other?
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
9. Norms can be positive or negative to a group’s efficiency. Differentiate among which
norms would be positive for a group to adopt and what some negative ones would be.
10. Differentiate among the “three Rs” by LaFasto and Larson. How can you use each
of these to promote excellence within an organization?
11. Explain why power differences should be taken into account by a leader when giving
feedback to followers.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021