Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
38. Strategic planning is primarily a(n) ______.
a. affective activity
b. cognitive activity
c. meditative activity
d. personal activity
39. Conceptual skills are important to leaders because ______.
a. they are needed to help shape an organization
b. leaders need to be great thinkers
c. only smart people can be effective leaders
d. all of these
40. Strategic planning is a multifaceted process. Which of the following would not be
part of a strategic sales pitch?
a. Knowing how to fix your product if it fails
b. Knowing the right people to whom to pitch the product
c. Knowing the goals and direction of your company
d. Knowing the size of your potential market
41. For a leader to create a vision, he or she must be able to ______.
a. set forth a picture of the future that is better than the present
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
b. move others towards a new set of ideals and values that will lead to the future
c. be able to implement the vision and model the principles set forth in the vision
d. all of these
42. Being able to describe the organization’s ideal future and encourage others in its
pursuit is an example of ______.
a. handling conflict
b. managing people
c. creating vision
d. problem solving
43. Juan is running for Student Body President. One of the aspects of his platform is the
way parking passes are distributed to students. He believes seniors should be given
priority over all other students, with juniors next, then graduate students, with
sophomores getting all of the remaining passes. He does not believe freshmen need to
have a car, as all freshmen are required to live on campus. As he has spoken to
campus organizations, he has repeatedly painted a visual of how much better campus
would be under his plan. This is an example of ______.
a. handling conflict
b. creating vision
c. strategic planning
d. managing resources
44. Of the following choices, which is NOT an administrative skill?
a. Managing people
b. Strategic planning
c. Managing resources
d. Showing technical competence
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
45. Which of the following is NOT considered to be an administrative skill?
a. Managing resources
b. Managing people
c. Handling conflict
d. Managing resources and managing people
46. Athletic coaches take the knowledge of their players and the ability to create game
plans in order to compete with the opposing team. This is an example of ______.
a. strategic planning
b. managing resources
c. managing people
d. handling conflict
47. Resources in an organization can include which of the following?
a. Money
b. Space
c. People
d. All of these
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
48. Effective leaders understand leadership is about both relationships and tasks. An
effective leader is able to ______.
a. connect with all the people on the team
b. understand the skills required to accomplish needed tasks
c. recognize the environment in which people work
d. all of these
49. If a leader is said to have technical competence, the leader ______.
a. knows how the organization works
b. can program a computer
c. can solve complex problems
d. all of these
50. Coquese Washington’s professional career is detailed in your text. Her ability to fit
into any crowd and have their respect is an example of ______.
a. managing conflict
b. creating vision
c. being socially perceptive
d. showing emotional intelligence
51. To develop their emotional intelligence, leaders should ______.
a. practice being transparent with their emotions in every setting
b. learn how to deliver bad news more slowly
c. learn how to regulate the emotions of others
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
d. be precise in identifying their own emotional states
True/False
1. Administrative skills are the most fundamental of all skills required to be a leader.
2. Understanding or having technical competence in their subordinates’ activities does
not make a leader more effective.
3. When talking about emotional intelligence, it is enough for leaders to know their own
emotions and the emotions of others.
4. If a socially perceptive leader understands how a proposed change may affect all the
people involved, they are able to create change more effectively.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
5. Conflict is always unhealthy and bad.
6. Conflict should only be defined as a struggle between two or more individuals over
perceived differences regarding the policies or procedures one should follow.
7. Selecting the best solution is the last necessary step in problem solving.
8. People typically welcome change because it is a departure from the usual routine.
9. To successfully lead an organization, a leader needs to understand the emotions and
perceptions of their employees on any issue at any time.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
10. Problem-solving is an interpersonal ability to take corrective action in a problem
situation in order to meet desired objectives.
Essay
1. Briefly define and describe the three skill sets involved in administrative leadership.
Give an example of each one. Which skill set do you believe is most important for
effective leaders? Why?
2. What is social perceptiveness? Why can leaders with social perceptiveness create
change more effectively than those without it?
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
3. What is emotional intelligence and how does it apply to leadership?
4. Using the four steps outlined in your text, describe a time when you had to solve a
problem. Which step did you find most difficult? Why?
5. Why is it important for leaders to “walk the walk” and “talk the talk”? Provide an
example from your own leadership experience when you were able to do this.
6. Boal and Hooijberg (2000) suggested that strategic leaders needed to have the ability
to do three things. Identify and describe these three abilities. Provide an example from
your own life for each ability.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
7. Leaders need to demonstrate competence with interpersonal skills if they are to be
effective. Handling conflict and showing emotional intelligence are two key aspects of
interpersonal skills detailed in your text. How does showing emotional intelligence
impact a leader’s ability to handle conflict?
8. Compare and contrast the relative importance of administrative skills, interpersonal
skills, and technical competencies needed by a CEO of a large multinational
organization and the shift manager on an automotive production line. What skills, if any,
are needed by both leaders? Defend your answer.
Instructor Resource
Northouse, Introduction to Leadership, 5e
SAGE Publishing, 2021
9. Leadership skills are learned competencies. Which of the leadership skills do you
think are the hardest to learn? Why?
10. What can a leader do to enhance their emotional intelligence? Provide an example
of how you have enhanced your emotional intelligence.