TEST ITEM FILE
James Clark
University of Lethbridge
Management
Information Systems
Seventh Canadian Edition
Kenneth C. Laudon
New York University
Jane P. Laudon
Azimuth Information Systems
Mary Elizabeth Brabston
I. H. Asper School of Business, University of Manitoba
Toronto
ISBN: 978-0-1337-4144-5
ii
Contents
Chapter 1
Information Systems in Business Today
1
Chapter 2
How Businesses Use Information Systems
32
Chapter 3
Information Systems, Organizations, and Strategy
64
Chapter 4
Social, Ethical, and Legal Issues in the Digital Firm
96
Chapter 5
IT Infrastructure and Emerging Technologies
125
Chapter 6
Databases and Information Management
158
Chapter 7
Telecommunications, the Internet, and Wireless Technology
190
Chapter 8
Securing Information Systems
223
Chapter 9
Enterprise Applications to Manage Supply Chains and Respond to Customers
256
Chapter 10
E-Commerce: Digital Markets and Digital Goods
289
Chapter 11
Managing Knowledge
322
Chapter 12
Enhancing Decision Making
355
Chapter 13
Developing Information Systems
388
Chapter 14
Project Management, Business Value, and Managing Change
422
Chapter 15
Managing Global Systems
456