External problem-solving reports are most often written by consulting companies for
their clients.
Collaborative programs can streamline the writing process, save time, and make the
writing process more efficient.
When giving oral presentations, pauses should not be used because they detract from
the main message.
In the United States, people tend to be polychronic.
In cases when the reader is likely to respond negatively, the direct approach is preferred.
On the job companies often monitor employees’ computer activity.
Probability samples are based on chance selection procedures.
Adaptation, a basic element of the techniques of good talking, does not include voice
and style.
Sales messages are highly susceptible to the use of unethical tactics.
Business writers use social networking solely for external communication.
Resumes must be written without personal pronouns because it is a listing of
information.
Because shorter reports usually solve routine problems, they are likely to be written in
the indirect order.
When presenting an oral report, one must keep one’s body erect and stiff in order to
engage the audience.
Glib conclusions and recommendations in a business report add to the credibility of the
report.
“The company posted a significant loss.” This sentence uses abstract words.
Which of the following is an advantage of using Boolean logic?
A. It helps to construct a hypothesis to test a very specific research question.
B. It ensures that the secondary data collected is accurate.
C. It ensures that the primary data collected is accurate.
D. It helps to get Internet-based information.
E. It aids in conducting primary research.
In terms of nonverbal communication, polychronic people tend to:
A. be more strict with respect to deadlines.
B. expect events to happen at scheduled times.
C. view time as linear and always moving ahead.
D. have an indefinite view of time.
Which of the following statements is true about increasing globalism and workplace
diversity?
A. The attitudes about punctuality and efficiency remains constant among
businesspeople around the world.
B. Countries and cultures seem to be less interconnected as businesses expand their
reach around the world.
C. Increase in globalism has resulted in the requirement forcultural agility.
D. People around the world share standardized notions of business and communication.
E. Cultural differences are the sole reason for workplace diversity.
Choose the sentence that follows the basic principles of capitalization.
A. On the Fourth of July, we celebrate the war of Independence.
B. On the Fourth of July, we celebrate the War of Independence.
C. On the fourth of July, we celebrate the War of Independence.
D. On the fourth of July, we celebrate the war of independence.
RSS feeds send the subscribed information to a(n) _____.
A. online portal
B. reader
C. discussion board
D. blog
E. database
Which of the following types of nonverbal communication is closest to communication
with word symbols?
A. Body language
B. Space language
C. Paralanguage
D. Time language
E. Gestures
A test that helps match a person’s interests to those of others successful in their careers
is known as_____.
A. personality test
B. intelligence quotient test
C. reference sheet
D. Myers-Briggs test
E. interest inventory
Which of the following is true about speech recognition tools?
A. All such software are available free of cost.
B. They convert scripts into speech for editing purposes.
C. They can convert Braille scripts into speech.
D. They allow multiple writers to edit simultaneously.
E. They are useful for users with mobility issues.
The first step in the process of writing is _____.
A. planning
B. reviewing
C. editing
D. revising
E. proofreading
Which of the following is the order of preparing for an extemporaneous presentation?
A. Preparing notes, preparing the speech, and memorizing
B. Preparing notes, preparing the speech, and rehearsing
C. Preparing the speech, preparing notes, and rehearsing
D. Preparing the speech, preparing notes, and memorizing
E. Preparing an opening, memorizing, and preparing the remainder of the speech
What is the advantage of RSS feeds?
A. They keep users up to date on the topics they gather information about.
B. They provide an online network of library content and services.
C. They help users to keep their computers virus free.
D. They enable readers to access useful data without using an aggregator.
E. They enable readers to access useful data without using a feed reader.