Once you have a properly designed training program, motivation is not an issue.
Safety posters may increase safe behavior at work by more than 20%.
To prove sexual harassment, it is necessary to show that the harassment had tangible
consequences such as demotion or termination.
The Equal Pay Act focuses on three compensable factors’”know-how, problem solving,
and accountability.
A minority of HR managers check applicants’ backgrounds.
Overcoming resistance is perhaps the hardest part of leading a change.
The provision of the Family and Medical Leave Act that entitles employees to take up
to 12 weeks of unpaid, job-protected leave for the birth of a child only applies to
women.
Competency-based job analysis means describing the job in terms of the observable
competencies (knowledge, skills, and/or behaviors) that an employee must have to do
the job.
The O*NET system provides valuable job specification information for untrained
personnel only.
Financial benefits like employer-paid insurance and vacations are not a part of
employee compensation.
All states give unions the right to require union membership as a condition of
employment.
Ethical decisions always involve normative judgments about what is right or wrong.
Nonverbal behavior can affect applicant’s rating in an interview.
Lifelong learning refers to the need for employees to learn things that they will use for
their entire lifetime.
Unions are always bad for employers.
Which form of on-the-job training usually involves having a learner study under the
tutelage of a master craftsperson?
A) job instruction training
B) understudy training
C) programmed learning
D) apprenticeship training
Which of the following is not a way an employer can show reasonable care to defend
against sexual harassment liability?
A) training employees in sexual harassment policies
B) instituting a sexual harassment reporting process
C) investigating sexual harassment charges promptly
D) All of the above are ways of showing reasonable care.
Which of the following is not an example of employee insubordination?
A) mutiny
B) eavesdropping
C) disrespect
D) public criticism of one’s boss
Factors that establish how the jobs compare to one another and set the pay for each job
are called ________ factors.
A) compensable
B) job evaluation
C) ranking
D) analysis
The plant closing law requires that employers ________.
A) provide training for new jobs for employees affected by the plant closing
B) offer employees of one year or more comparable jobs elsewhere
C) provide a severance pay of two months or more
D) notify employees 60 days in advance of the plant closing
Under the Federal Agency Uniform guidelines, it may be ________ to discriminate
against persons even within the 40+ age bracket.
A) unlawful
B) lawful
C) necessary
D) Both B and C.
Most job descriptions contain sections that cover ________.
A) job summary
B) standards of performance
C) working conditions
D) All of the above.
Which third-party intervention is commonly used in national emergency disputes?
A) fact finding
B) mediation
C) binding arbitration
D) non-binding arbitration
What is the fourth step in the guidelines for an effective termination interview?
A) plan the interview carefully
B) get to the point
C) describe the situation
D) listen
The term ________ describes statutory or constitutional provisions banning the
requirement of union membership as a condition of employment.
A) termination at will
B) right to work
C) open shop
D) free labor
________ focuses on whether on the job actions have changed.
A) Reaction
B) Learning
C) Behavior
D) Results
Missed deadlines are a possible alcoholism performance issue in which stage of
alcoholism?
A) advanced
B) middle
C) early
D) lingering
Which of the following statements is an example of a situational question?
A) “Tell me about a time you showed leadership in a difficult situation.”
B) “How have you handled ethical dilemmas in the past?”
C) “Suppose you were confronted with an angry customer who threatened to sue the
company. What would you do?”
D) “In this position, you are responsible for hiring and firing subordinates. Have you
ever fired anyone before? Tell me how you handled the situation.”
Ethical behavior starts with ________.
A) moral awareness
B) moral ineptitude
C) morality
D) systemic cognitive biases
________ justice refers to fair outcomes.
A) Distributive
B) Procedural
C) Interactional
D) Normative
Which regulation listed below requires that most private employers continue to make
health benefits available to terminated or retired employees and their families for a
period of time?
A) Family and Medical Leave Act
B) Pregnancy Discrimination Act
C) Comprehensive Omnibus Budget Reconciliation Act
D) Health Insurance Portability and Accountability Act
Effective human resource management could include all of the following
responsibilities except:
A) placing the right person in the right job.
B) training employees.
C) controlling labor costs.
D) None of the above.
The basic purpose of the Occupational Safety and Health Administration is to
________.
A) administer the act and to set and enforce the safety and health standards that apply to
almost all workers in the U.S.
B) assure every person safe and healthful working conditions and to preserve human
resources
C) provide safe and healthful working conditions to self-employed persons
D) to prevent the occurrence of occupational illnesses among all employees
The Equal Pay Act of 1963 allows differences in pay based on which of the following
factors?
A) a factor other than sex
B) a merit system
C) a seniority
D) All of the above.
When managers need to determine which employees are available for promotion or
transfer, they will use ________.
A) replacement charts
B) qualifications inventories
C) trend records
D) personnel files