Trust is the belief in the integrity, character, and ability of a leader.
Employee empowerment is crucial in organizations with team structures because no
line of managerial authority flows from top to bottom in such organizations.
In the group development process, the forming stage is complete when members begin
to think of themselves as part of a group.
The human relations view of conflict held that conflict must be avoided because it
indicates a problem within the group.
Formal communication can control behavior, but informal communication cannot.
Managers of high-performing companies tend to consider the interests of the most
profitable stakeholder groups as they make decisions.
Benchmarks for a company must be created based on the previous performance of the
company.
A trucking company that grows by purchasing a chain of gasoline stations is engaged in
horizontal integration.
The four contemporary functions of management are planning, organizing, leading, and
controlling.
An organic organization is low in centralization.
The Sarbanes-Oxley Act called for more disclosure and transparency of corporate
financial information.
According to the University of Michigan studies, leaders who are production oriented
are described as emphasizing interpersonal relationships and as taking a personal
interest in the needs of their followers.
Which of the following is true about social loafing?
A) It is a common phenomenon in collectivist cultures.
B) It is common in cultures that are dominated by self-interest.
C) It is viewed as a positive characteristic in some cultures.
D) It rarely occurs in Western cultures.
The ________ decentralizes its management and other decisions to the local country.
A) multidomestic corporation
B) global company
C) transnational organization
D) borderless organization
What is the psychological orientation of a decision maker who makes a “maximin”
choice?
A) optimist
B) realist
C) pessimist
D) idealist
Groups that are determined by the organization chart and composed of individuals who
report directly to a given manager are called ________.
A) command groups
B) task groups
C) cross-functional teams
D) self-managed teams
Which of the following needs is the highest in Maslow’s hierarchy of needs theory?
A) safety needs
B) self-actualization needs
C) esteem needs
D) social needs
John received a raise as a result of his last performance appraisal. He is active on three
teams and is given authority to make decisions regarding his job responsibilities. John’s
employer is using ________.
A) realistic job previews
B) human resource planning
C) high performance recruiting practices
D) high-performance work practices
Which of the following is a major characteristic of today’s organizations?
A) constant managerial supervision
B) loyal employees
C) full-time, permanent jobs
D) mobile employees
A manager who wishes to be successful in international business should avoid a(n)
________ attitude.
A) multicultural
B) multiracial
C) ethnocentric
D) geocentric
In which of the following traditional training methods are employees made to work at
different jobs in a particular area in order to get exposure to a variety of tasks?
A) training by job rotation
B) on-the-job training
C) mentoring
D) coaching
The premier of Transylvania prefers darkened rooms, flinches in bright light, and has
unusually long incisors. His political opponents claim he is a vampire. This is an
example of the ________.
A) representation bias
B) confirmation bias
C) selective perception bias
D) randomness bias
Which of the following is true of nonverbal communication?
A) It is synonymous with body language.
B) It carries greater impact than verbal communication.
C) It is absent in spoken communication.
D) It is involuntary; it cannot be used deliberately.
For a new project, Eldon forms a team of individuals from various functional
departments. After a few days Eldon observes conflicts within the group over who will
control it and what the group needs to be doing. This team is now in the ________ stage
of group development.
A) storming
B) forming
C) performing
D) norming
List and explain the four basic functions of management.
Explain briefly how the definition of a manager has changed over time.
An organization must eliminate conflicts to be successful. Do you agree with this
statement? Justify your answer.
What can a manager do to make effective decisions in today’s fast-moving world?
Briefly describe three common communication networks, or patterns of
communication, that emerge in organizations. Is any one network preferable to others?
If so, why? If not, what factors decide which network is best for a particular situation?
Discuss the corporate portfolio matrix and the Boston Consulting Group (BCG) matrix.
In a short essay, contrast the three major behavior studies on leadership.