Which of the following is not one of the types of approaches to personal decision
making?
a. rational
b. logical
c. predisposed
d. disposed
All of the following are elements of the staffing process except:
a. human resource planning.
b. selection.
c. employment decisions.
d. intellectual capital.
All of the following are characteristics of codes of ethics except:
a. they are a challengeable basis for firing an unethical employee.
b. they are visible guidelines for behavior at all levels.
c. they provide a touchstone for appeals through the hierarchy.
d. they protect all personnel from the pressures of the market.
Each week Davis devotes a certain amount of time to reading trade journals and blogs
related to his industry. He also makes sure he reads all of the latest management books
as they’re published, and he has taken some seminars and additional college courses,
even though he completed his degree long ago. As a career strategy, Davis is exhibiting
a. a desire to be more visible in his firm.
b. the development of networks.
c. engagement in mentor relationships.
d. a commitment to lifelong learning.
The two managerial functions closely linked to leadership are:
a. planning and organizing.
b. organizing and staffing.
c. staffing and leading.
d. leading and controlling.
Liabilities are financial obligations that are also referred to as ____________.
a. asset commitments
b. bad faith situations
c. current bills
d. debts
The financial difference between the value of an organization’s assets and its liabilities
is known as ____________.
a. equity
b. sales
c. expenses
d. total revenue
Technological skills are most essential at the __________ level of management.
a. first-line
b. middle
c. top
d. both first-line and middle
____________ managers, in particular, need timely information about units produced,
schedules, quality, and productivity gains.
a. Accounting
b. Production
c. Personnel
d. Finance
The Internal Revenue Service (IRS) and Federal Bureau of Investigation (FBI) are
socially recognized as:
a. popular.
b. effective and efficient.
c. cost savers.
d. bureaucracies.
__________ exert by far the greatest influence on the quality of a product or service
and its productivity.
a. Suppliers
b. Partners
c. Employees
d. Customers
A high-level person in charge of planning for and overseeing efforts to control the
management of all the risks an organization faces is called a:
a. physical distribution manager.
b. production manager.
c. risk manager.
d. bureaucratic control.
Rules, policies, and procedures are subelements of ____________ organizational
arrangements.
a. non-standardized
b. traditional
c. cosmetic
d. formal
A self-assessment is a good first step in career planning because it gives you an
inventory of your _________ and _________.
a. skills and values
b. skills and experience
c. experience and values
d. skills and abilities
If a chairperson preparing for a high school reunion solicited, consolidated, and
redistributed written questionnaire responses from previous fellow classmates, this
decision-making technique would be called ____________.
a. a decision tree
b. a simulation
c. a payback analysis
d. the Delphi technique
Employee relationships that relate to power, affiliation, and trust contributes norms and
values to organizational cultures is called:
a. the social system.
b. bureaucratic system.
c. the dominant coalition.
d. workforce diversity.
The management principle of specialization of labor is purely theoretical.
During communication feedback, the sender and the receiver exchange or reverse roles.
Managers should take care that the company’s mission and objectives are solid, well
defined, and accepted throughout the organization before building teams.
Decision making is a ‘shared” behavior within centralized organizations.
Timeliness is critical to the effectiveness of controls.
Standards and the controls they are part of usually focus on measuring and monitoring
productivity and quality.
Customers are never thought of as stakeholders.
Statistical quality control (SQC) is the use of statistical tools and methods.
An expression used by low-budget auto racers, “run what you brung,” would be
essentially an act of satisficing race preparations.
A budget is a concurrent control.