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Analyzing the elements in a work cycle that make up a particular job activity and
determining the time required to complete each element is called:
a. job analysis.
b. industrial engineering.
c. human engineering.
d. job design.
The Fair Labor Standards Act prohibits the employment of those between the ages of
_____ in hazardous occupations such as mining, logging, and meatpacking.
a. 14 and 21
b. 16 and 18
c. 16 and 21
d. 18 and 21
_____is accomplished by adding more meaningful tasks and duties to make the work
more rewarding and satisfying.
a. Job augmentation
b. Job rotation
c. Job enlargement
d. Job enrichment
The strategies companies are pursuing today increasingly involve one or more elements
of globalization.
a. True
b. False
Skill inventories are an important tool for succession planning.
a. True
b. False
The Wagner Act created the National Labor Relations Board.
a. True
b. False
_____ only occurs when all the internal elements of the work system complement and
reinforce one another.
a. Synergy
b. Absenteeism
c. Horizontal fit
d. Benchmarking
Women and minority groups are referred to as protected classes.
a. True
b. False
To proactively manage change, organizations should wait to see how external forces
impact an organization's performance, and then develop a plan to address those
changes.
a. True
b. False
The three factors that constitute the evaluation in the Hay profile method are
knowledge, mental activity, and accountability.
a. True
b. False
In a Zogby poll, _____ of American adults said they had been bullied at work.
a. 18 percent
b. 35 percent
c. 55 percent
d. 68 percent
The log of work-related injuries and illnesses is filed:
a. under OSHA Form 300.
b. in thefitness-for-duty roster.
c. in the Federal Register.
d. by an employer's insurance company.
