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Which of the following prohibits discrimination on the basis of race, color, religion,
national origin, and sex?
a. Age Discrimination in Employment Act
b. Title VII of the Civil Rights Act of 1964
c. Equal Pay Act of 1963
d. Americans with Disabilities Act
e. Title VIII of the Civil Rights Act Amendment of 1972
Most ethical dilemmas in business involve a conflict between stakeholders and
shareholders.
a. True
b. False
Stereotypes assume that all members of a group have the same characteristics.
a. True
b. False
_____ means that the first behaviors that occur in a team often set a precedent for later
team expectations.
a. Critical events
b. Primacy
c. Carryover behaviors
d. Explicit statements
e. Recency
A standard for performance is included in an organization's overall strategic plan to
compare organizational activities against.
a. True
b. False
The _____ is an organization structure that divides the major functions of the
organization into separate companies and coordinates their activities from a small
headquarters organization.
a. diversification approach
b. team approach
c. virtual network approach
d. BCG approach
e. functional approach
People with a(n) _____ style usually are concerned with the personal development of
others and may make decisions that help others achieve their goals.
a. classical
b. analytic
c. logical
d. behavioral
e. conceptual
Bierderlack has a policy that states that more than three absences in a six-month period
shall result in a suspension. Colleen, the manager, has just decided to suspend one of
her shift employees for violating this policy. This is an example of:
a. a programmed decision.
b. a nonprogrammed decision.
c. an insignificant decision.
d. poor management.
e. personal grudge.
Entrepreneurship and small business in the United States is an engine for job creation
and innovation.
a. True
b. False
Austria's cultural preference is for achievement, heroism, assertiveness, and material
success. This would be considered:
a. power distance.
b. individualism.
c. masculinity.
d. ethnocentrism.
e. collectivism.
The formal and legitimate right of a manager to make decisions is _____.
a. delegation
b. responsibility
c. authority
d. span of management
e. leadership
The Hawthorne studies led to the early conclusion that positive human relations can
lead to significantly higher performance.
a. True
b. False
Social responsibility covers a narrow range of issues, many of which are unambiguous
with respect to right or wrong.
a. True
b. False
Which of the following stages is the stage of personal moral development in which an
individual develops an internal set of standards and values?
a. Preconventional
b. Conventional
c. Principled
d. Discretionary
e. Social
Sexual harassment is a violation of Title VII of the Civil Rights Act.
a. True
b. False
