Juan, as a division manager, is generally concerned with the near future and is expected
to establish good relationships with peers around the organization, encourage
teamwork, and resolve conflicts. Juan can be described as a middle manager.
a. True
b. False
A special purpose team is basically the same as a problem solving team.
a. True
b. False
The general environment dimension that includes consumer purchasing power, the
unemployment rate, and interest rates is called the:
a. legal-political dimension.
b. sociocultural dimension.
c. technological dimension.
d. economic dimension.
e. task dimension.
Economic development that generates wealth and meets the needs of the current
population while preserving the environment for the needs of future generations refers
to sustainability.
a. True
b. False
Productive innovation refers to innovations in products, services, or processes that
radically change an industry’s rules of the game for producers and consumers.
a. True
b. False
According to MANAGER’S SHOPTALK in chapter 12, which of the following would
improve your chances of getting the job?
a. Talking too much
b. Turning questions into conversations
c. Failing to effectively close
d. Stretching the truth
e. Making a fashion statement
_____ is a role in which the individual provides support for team members’ emotional
needs.
a. A task specialist role
b. A dual role
c. A nonparticipator role
d. A socioemotional role
e. None of these
Jason has been unemployed for three months. When his wife asked him why he was not
looking for a job, Jason responded, “If I am lucky, I will get my old job back.” Jason
would be considered as having a(n):
a. external locus of control.
b. high conscientiousness.
c. sensation and intuition type personality.
d. internal locus of control.
e. high Mach attitude.
The thinking underlying the domain of ____ is the closest to the justice approach.
a. social responsibility
b. free choice
c. law
d. discretionary responsibility
e. ethics
Most managers settle for a _____ rather than a _____ solution.
a. minimizing; maximizing
b. satisficing; maximizing
c. top-level; bottomline
d. maximizing; satisficing
e. challenging; simple
A mentor is an experienced employee who guides and supports a less-experienced
employee.
a. True
b. False
All of the following are examples of special interest groups except:
a. professional associations.
b. trade associations.
c. political action committees.
d. courts.
e. consumerists.
Goal-setting theory proposes that managers can increase motivation by setting specific,
challenging goals that are accepted as valid by subordinates, then helping people track
their progress toward goal achievement by providing timely feedback.
a. True
b. False
The administration and implementation of the strategic plan is strategy execution.
a. True
b. False
A diverse workforce is better able to anticipate and respond to changing consumer
needs.
a. True
b. False
An ethical dilemma arises in a situation when each alternative choice or behavior is
undesirable because of potentially harmful ethical consequences.
a. True
b. False
A _____ interaction requires more time because a relationship has to be developed, and
trust and friendship must be established.
a. high-context
b. sales
c. business
d. low-context
e. personal
Economic development that generates wealth and meets the needs of the current
population while preserving the environment for the needs of future generations refers
to sustainability.
a. True
b. False
The decision to recruit, hire, train and promote both men and women equally is based
on the ethical approach of _____.
Scenario – Larry Campbell
The pressure was on again. Larry Campbell, the Vice President at ToolTime
Hardware, Inc., was receiving requests from men and women inside the firm and
outside the firm, asking him to review the company’s promotion policies. Of the 52
middle and high level executives, only three were women. The pressure was to
review the policies that had led to this perceived imbalance and, if appropriate,
take the steps necessary for correction.
a. utilitarian approach.
b. individualism approach.
c. moral rights approach.
d. all of these provide the basis.
e. none of these.
A(n) _____ arises in a situation when each alternative choice or behavior is undesirable
because of potentially harmful ethical consequences.
The systematic process through which managers regulate organizational activities is
known as _____.
_____ means that all the information the decision-maker needs is fully available.
A(n) _____ is an artificial entity created by the state and existing apart from its owners.
_____ describes the organization’s reason for existence.