The theory of scientific management was introduced in the late twentieth century.
A. True
B. False
Coercive power is the power that comes from subordinates’ and coworkers’ respect,
admiration, and loyalty.
A. True
B. False
According to the path-goal theory, _____ are similar to consideration and include
expressing concern for subordinates and looking out for their best interests.
A. directive behaviors
B. supportive behaviors
C. task-oriented behaviors
D. achievement-oriented behaviors.
E. structural behaviors
_____ refers to a system where small workshops run by skilled workers produce
hand-manufactured products.
A. Mass production
B. Flow production
C. Crafts production
D. Series production
E. Mechanized production
The first step in the decision-making process is to recognize the need for a decision.
A. True
B. False
A(n) _____ is a formal series of global strategic alliances that one or several
organizations create with suppliers, manufacturers, and distributors to produce and
market a product.
A. boundaryless organization
B. B2B network structure
C. ERP system
D. expert system
E. B2B marketplace
Performance appraisal is the evaluation of employees’ job performance and
contributions to the organization.
A. True
B. False
According to Maslow’s hierarchy of needs, which of the following needs does a
companysatisfy when it organizes a picnic or holiday party for its employees?
A. Physiological needs
B. Safety needs
C. Self-awareness needs
D. Belongingness needs
E. Self-actualization needs
Holly belongs to a culture which values the subordination of individuals to the group.
The national culture also values personal stability and living for the present. Which of
the following, according to Hofstede,is true of Holly’s culture?
A. It is high on individualism and has a long-term orientation
B. It is low on collectivism and has a long-term orientation.
C. It is high on individualism and has a short-term orientation
D. It is high on collectivism and has a short-term orientation
E. It is low on collectivism and has a short-term orientation.
Title VII of the Civil Rights Act prohibits discrimination:
A. against workers over the age of 40 and restricts mandatory retirement.
B. against women in employment decisions on the basis of pregnancy, childbirth, and
related medical decisions.
C. against disabled individuals in employment decisions and requires that employers
make accommodations for disabled workers to enable them to perform their jobs.
D. and allows for the awarding of punitive and compensatory damages in cases of
intentional discrimination.
E. in employment decisions on the basis of race, religion, sex, color, or national origin.
Managers at Clementiq Inc.established a groupcomprising engineers from Germany,
Japan, and the United States for the design and manufacture of a new product for the
organization. This is known as a(n) _____ team.
A. cross-cultural
B. informal
C. top-management
D. advocacy
E. interest
Managers try to develop functional strategies that allow the organization’s value chain
to deliver to customers less desired product attributes for the same price.
A. True
B. False
To promote innovation, the manager shouldclosely direct or supervise the activities of
the team members.
A. True
B. False
Craig is a highly effective manager. This implies that he:
A. is likely to spend lavishly on resources.
B. is highly compliant.
C. disfavors employee empowerment.
D. chooses appropriate goals and then achieves them.
E. is overly ambitious.