Tariffs are taxes placed on goods in order to make them more expensive and less
competitive. A tariff is one aspect of which type of environment that a multinational
firm needs to consider when conducting business internationally?
a. the political environment
b. the legal environment
c. the economic environment
d. the sociocultural environment
Match the options below with the correct phrases:
a. written instructions to carry out the sequential steps to accomplish a task
b. the steps by which an organization will achieve its strategic goals
c. a planning technique for managers and subordinates to collaborate goal setting
d. predicts income and expenses
e. requires great leaps forward on such measures as product development, time, return
on investment, and sales growth
f. goals for middle managers
g. a broad, written guideline
h. the formal written organizational purpose
i. plan which adapts to changes that affect or impact the original plan
j. the mental activity of determining what you want to do
k. end result of the planning effort
l. no smoking
m. a planning technique of predicting or attempting to foresee future issues and events
n. a single-use plan for accomplishing a group of related activities
o. a plan focusing on first-line managers
1>budget
2>contingency plan
3>forecasting
4>management by objectives (MBO)
5>mission statement
6>stretch goal
7>operational plan
8>plan
9>planning
10>policy
11>procedure
12>program
13>rule
14>tactical plan
15>strategic plan
____________ is the obligatory action of employees and organizations to protect,
benefit, and avoid harm to others.
a. Public and social reclamation
b. Social responsibility
c. Public initiation
d. Private concern
Organizations can encourage unethical behavior in employees in the following ways
except:
a. offering unusually high rewards.
b. accommodating suspensions.
c. threatening unusually severe punishments.
d. emphasizing results.
The Toyota Way is composed of which of the following? the organization
a. continuous improvement
b. respect for people
c. both of the answers are correct
d. none of the answers are correct
A strong attachment to the group and a closeness measured by a singleness of purpose
and a high degree of cooperation is known as:
a. conflict.
b. performance standards.
c. cohesion.
d. discipline.
McGregor suggested ____________ as a philosophy of management with a positive
perception of subordinates’ potential for work.
a. theory X
b. theory Y
c. high needs
d. need for affiliation
If an organization is focused on holding current market share, the kind of strategy that is
being performed may be considered:
a. prospector strategy
b. defender strategy
c. analyzer strategy
d. market share strategy
Changes that are directed at the attitudes, behaviors, skills, or performance of the
company’s employees are:
a. structural.
b. management.
c. process-oriented.
d. people-centered change.
A mechanistic organizational structure that exists in an unstable environment will be too
____________.
a. restrictive
b. loose
c. common
d. flexible
Entrepreneurs are enterprising individuals who organize and operate businesses. Such
individuals within established corporations are termed:
a. motivators.
b. change agents.
c. empowerment specialists.
d. intrapreneurs.
The system’s “informative” linkage between outputs and inputs is known as
____________.
a. profits
b. customers
c. competitors
d. feedback
Which of the following is not considered an input in an open system?
a. facilities
b. finances
c. social responsible behavior
d. machinery
Mutual trust includes which two essential ingredients?
a. strong leadership, intelligent subordinate
b. intelligence, respect
c. liking, reason
d. sense of adequacy, personal security
The term ____________ is the ability to blend established systems and new ideas into
improved methods of accomplishment.
a. educational complexity
b. managerial scholastic achievement
c. organizational expertise
d. organizational learning
The amount of cash flow is a tangible asset for shaping organizational culture.
Most effective organizational teams have less than six (6) members.
For a person in mid-career, emphasis shifts to evaluating options both inside and
outside of the organization.
Every organization uses some form of technology to convert its resources into
outcomes.
Complete information contains all the facts that a manager needs to make decisions and
solve problems.
Analyzer strategy is appropriate in an environment in which growth is possible, and the
organization is both efficient and creative.
Tactics influence and often dictate the choice of strategies.
A management information system is a computer-based system that gives managers the
information they need to make decisions.
According to Maslow, only an unsatisfied need can influence behavior, and those needs
are arranged in a priority order of importance.