According to the path-goal model, when Greg consults with the employees for
suggestions prior to making a decision, he displays which of the following leadership
styles?
A) considerate
B) supportive
C) participative
D) democratic
Elmo Research & Development has been going through a rough patch lately. Turnover
has been high and employee morale is at an all-time low. Though employees and
competitors hold management responsible for the decline, the CEO does not let the
managers go or change the management style. Which of the following could explain
this attitude?
A) The CEO holds the omnipotent view of management, which asserts that external
factors have a significant effect on performance outcomes.
B) Because the organization has a “take-charge” management style, the employees are
responsible for organizational policies.
C) The CEO is unresponsive to the criticisms from stakeholders.
D) The CEO holds the view that managers have only a limited role in organization
success or failure.
The acceptable standards or expectations that are shared by a group’s members are
referred to as ________.
A) affiliations
B) norms
C) criteria
D) morals
Which of the following reflects the way goals are used in an MBO program?
A) Goals are used to prepare financial budgets for each unit.
B) Goals are used to broadly set the direction subject to encourage interpretation by
individual managers.
C) Apart from being used to ensure that employees are doing what they are supposed to
be doing, goals are used as a motivating tool for employees.
D) Goals are used to compare organizational performance year over year.
In the expectancy theory, ________ is the probability perceived by the individual that
exerting a given amount of effort will lead to a certain level of performance.
A) expectancy
B) valence
C) instrumentality
D) saliency
For ________, the outcome must be unknown, and the outcome must be important.
A) uncertainty to become stress
B) habit to become stressful
C) potential stress to become actual stress
D) personal loss to become stress
Which of the following is a multinational corporation that tailors marketing strategies to
the host country’s unique characteristics?
A) borderless organization
B) global company
C) multidomestic corporation
D) transnational organization
Research on conformity suggests that ________.
A) conformity is a culture-bound behavior
B) conformity tends to be higher in individualistic cultures
C) conformity is a major problem in global teams
D) conformity is higher in larger organizations
________ is a term that describes a tendency or preference toward a particular
perspective or ideology.
A) Bias
B) Prejudice
C) Impartiality
D) Reasoning
The most dominant component of credibility is ________.
A) expertise
B) status
C) authority
D) honesty
In which of the following conflict resolution techniques are conflicts resolved by
seeking an advantageous solution for all the parties involved?
A) collaborating
B) compromising
C) forcing
D) accommodating