________ suggests that attributes such as age or the date of joining should help us
predict turnover.
A) Employee mobility
B) Organizational demography
C) Residential mobility
D) Demographic environment
E) Population dynamics
Harriet has been charged with the task of evaluating two employees for possible
promotions. She is interested in learning which employee has the most effective
leadership skills. One of the employees is assigned to Team B, and the other is assigned
to Team C. Which network structure should Harriet choose for these teams if she wishes
to place the two employees in clear leadership positions on the teams?
A) wheel
B) chain
C) concentric
D) all-channel
E) mesh
Cameron loves her job as a data programmer, but her co-worker Blake, is very
challenging. Blake often loses his temper over aspects of shared projects that neither of
them can control. When discussing projects in Cameron’s work station, Blake plays
with her office supplies, rearranges her desk, and leaves snack and food crumbs. Worst
of all, Blake always takes the portion of a project that is the easiest, leaving Cameron to
work harder and longer hours. Which of the following is not an effective method for
handling Cameron’s problems with Blake?
A) Cameron should invite Blake to lunch and directly confront him with her feelings.
B) Cameron should invite Blake to coffee to clarify if there are any misunderstandings.
C) Cameron should simply ignore Blake and his behavior.
D) Cameron should make a point of going to Blake’s work station and leaving a mess.
E) Cameron should ask a manager to help divide the work load for the next project.
Which of the following statements regarding leadership is true?
A) All leaders are managers.
B) Formal rights ensure good leadership.
C) All managers are leaders.
D) All leaders are hierarchically superior to followers.
E) Nonsanctioned leadership is as important as formal influence.
What kind of relationship exists between organizational commitment and job
productivity?
A) an inverse relationship
B) an independent relationship
C) a weak relationship
D) a positive relationship
E) a negative relationship
John is good with numbers, but he wasn’t sure what he wanted to study in college.
During his senior year in high school he had a math teacher, Mr. Roury. John liked his
teaching style and got interested in numbers. He also joined the Math Club to spend
more time with Mr. Roury. As a result, John went on to study math and later
engineering in college, and today tells his kids that he owes his career to Mr. Roury. Mr.
Roury exhibited ________ power over John.
A) positional
B) referent
C) coercive
D) reward
E) legitimate
Procedural fairness while implementing changes is especially important when
________.
A) the organization is facing intense competition
B) the employees have participated in the decision making process
C) employees perceive the outcome as negative
D) the environment in which the business operates is dynamic
E) the employees are resisting the change due to group inertia
Whether a candidate has high emotional intelligence would not be a significant factor
when considering candidates for the job of a(n) ________.
A) interviewer who assesses candidates in an employment agency
B) engineer heading a team designing a complex software/hardware interface
C) meeting planner who must set up meetings for candidates around the world
D) copy editor who seeks out spelling errors and grammatical mistakes in manuscripts
E) realtor arranging sales between homeowners and potential buyers
Which of the following statements is most likely to be true regarding the performing
stage?
A) The performing stage is characterized by a great deal of uncertainty about the
group’s purpose, structure, and leadership.
B) During the performing stage, there is conflict over who will control the group.
C) The performing stage is complete when members have begun to think of themselves
as part of a group.
D) For permanent work groups, performing is the last stage in development.
E) During the performing stage, members accept the existence of the group but resist
the constraints it imposes on individuality.
Jared was raised on a cattle farm and currently works as a civil engineer. When Jared
recently represented his company at a formal dinner, his supervisor was surprised to see
Jared wearing an expensive suit with cowboy boots. Jared’s boots would be an example
of his ________.
A) religion
B) cultural identity
C) abilities
D) ethnicity
E) tenure