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Neil Huffman Auto group claims that every dollar it spends on training ultimately
results in $230 in productivity gains.
Vroom and Yetton's leader-participation model suggests that leadership research should
focus on the situation rather than the leader.
Human resource management is about hiring and firing only.
It is a good idea to think of your career as your business and your boss as the CEO of
that business.
Maslow argued that each level in the needs hierarchy must be substantially satisfied
before the next becomes dominant.
Immediate corrective action might include changing the way employees are paid for
their work.
The key to MBO, or management by objectives, is that managers and subordinates
mutually agree on goals.
The decision tree shows the profit outcomes for a sandwich shop in a strong and a weak
economy. If the economy is strong, the shop is likely to make an $80,000 profit.
The goal of the economic order quantity (EOQ) model is to maximize the total costs
that are categorized as carrying costs and ordering costs.
Adam Smith argued that division of labor increased productivity.
Experts state that 85 percent of all managers are not natural team leaders.
Organizing includes ________.
A) defining organizational goals
B) resolving conflicts
C) motivating organizational members
D) determining who does what tasks
Managers typically implement programs to reduce resistance to change when
employees ________ in some way.
A) become uncomfortable
B) are challenged
C) become self-satisfied
D) become dysfunctional
Which of the following is an external force that would cause a company to make an
organizational change?
A) an organization-wide restructuring
B) the naming of a new CEO
C) a widening span of control for managers
D) a booming economy
Dell uses ________ to coordinate suppliers, customers, and its own employees to stay
on top of orders that come in.
A) frequent telephone calls
B) an enterprise resource planning system
C) email
D) Facebook and Twitter
Which term best describes an organic organization?
A) hierarchical
B) pyramid-shaped
C) flexible
D) fixed
Which benefit cost do companies see as their biggest worry?
A) health care
B) retirement plans
C) unemployment insurance
D) Social Security
The Industrial Revolution made ________ necessary for manufacturing organization's
success for the first time in history.
A) decentralization
B) customer satisfaction
C) product demand
D) management
A media company that has separate, autonomous companies for movies, TV, Internet,
and print journalism is most likely a ________ structure.
A) divisional
B) functional
C) simple
D) matrix
In employee recognition programs, employees accumulate points for things such as
________.
A) recruiting new workers
B) whistle-blowing on corruption
C) increased productivity
D) not complaining about working conditions
Kara is a very relaxed, easygoing person who appears to have all the time in the world.
She is never too busy to stop and chat for a moment. Kara has which of the following?
A) Type A personality
B) Type B personality
C) both Type A and Type B personalities
D) neither Type A nor Type B personality
In a short essay, explain what a value chain is.
In a short essay, describe the characteristics of a divisional structure.
In a short essay, compare specific plans and directional plans.
In a short essay, list and explain the last two of Hofstede's dimensions of national
culture.
In a short essay, discuss how social loafing can affect a team and how it can be
combated.
