People who are low on extraversion are not likely to experience positive moods.
A. True
B. False
Learning theory focuses on the linkage between performance and outcomes in the
motivation equation.
A. True
B. False
Which of the following can be inferred from calculating a company’s operating margin?
A. An organization’s competitive advantage
B. How efficiently an organization is using its resources
C. Whether the organization has the resources available to meet the claims of short-term
creditors
D. How efficiently managers are turning inventory over
E. How efficiently managers are collecting revenue from customers
All teams are groups, and all groups are teams.
A. True
B. False
To deal with opportunities and threats, managers must select one solution from a set of
alternatives. This process is known as _____.
A. groupthink
B. intuition
C. decision making
D. bounded rationality
E. heuristics
Both easy and moderate goals have less motivational power than difficult goals.
A. True
B. False
Stockholders seek to maximize the return on their investment and therefore show
interest in the ethical practices of a company.
A. True
B. False
Donna is an efficient manager who is on very good terms with her employees. She is
known for taking risks and being innovative in her planning and decision making.
Which of the following statements is true about her?
A. She is high on introversion.
B. She is low on agreeableness.
C. She is high on openness to experience.
D. She is low on positive affectivity.
E. She is low on conscientiousness.
The marketing department needs the production department to manufacture the goods it
attempts to sell, while the production department needs the marketing department to
find customers for the goods it produces. Which of the following is a source of conflict
between the marketing and the production departments?
A. Scarce resources
B. Status inconsistency
C. Different evaluation system
D. Overlapping authority
E. Task interdependence
Mary Parker Follett’s primary criticism of Taylor’s system of scientific management was
that:
A. Taylor proposed that managers should involve workers in analyzing their jobs to
identify better ways to perform tasks.
B. Taylor did not use scientific techniques like time-and-motion studies to analyze
workers’ jobs.
C. scientific management did not allow workers to exercise initiative and contribute to
the organization.
D. scientific management advocated that workers, rather than managers, should be in
control of the work process itself.
E. Taylor said that managers should behave as coaches and facilitators – not as monitors
and supervisors.
In pooled task interdependence, the work performed by agroup memberis highly
dependent on the work performed by other group members.
A. True
B. False
Information that is relevant is useful and suits a manager’s particular needs and
circumstances.
A. True
B. False
Modern IT’s ability to improve efficiency has decreased the incidence of downsizing in
recent years.
A. True
B. False
An outcome of the controlling function should be the ability to measure the
organization’s performance accurately.
A. True
B. False
Mary and John are business partners, but they havefrequent argumentsat work due to
the differences in their values and interests. This is an example of _____.
A. distributive justice
B. equity conflict
C. organizational conflict
D. workplace bullying
E. directive behavior
Work groups that are empowered to assume responsibility and autonomy to complete
identifiable pieces of work for an organization are referred to as:
A. informal groups.
B. interest groups.
C. command groups.
D. top-management teams.
E. self-managed work teams.
Josh works for a company where he is given the freedom to decide how best to carry
out the tasks assigned to him. From the information given, it can be said that Josh’s
jobhas _____.
A. low skill variety
B. high task identity
C. low task significance
D. high feedback
E. high autonomy