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A firm€s top _____ manager is in a good position to be the chief ethics officer of the
firm.
a. HR
b. finance
c. production
d. marketing
Older workers are generally undependable and operate like free agents.
a. True
b. False
Public sector collective bargaining falls within the separate jurisdiction of each state.
a. True
b. False
Mentoring functions can be formal or informal.
a. True
b. False
Job sharing, flextime, extended leave, and alternative career paths are ways to
accommodate family needs.
a. True
b. False
Workers' compensation programs serve to prevent financial disaster to employees who
are injured or become ill through their work.
a. True
b. False
In the 7-S framework analysis, the "Hard S" category includes systems and processes
which:
a. lay out the route that the organization will take in the future to increase absenteeism.
b. only includes the framework in which activities of employees are coordinated.
c. include formal and informal procedures that govern the everyday activities of a firm.
d. act as guiding parameters for strategic planning in order to increase employee
turnover rate.
The most common cost-of-living adjustments are ____ per hour for each .3-point or .
4-point change in the consumer price index (CPI).
a. 1 cent
b. 2 cents
c. 3 cents
d. 4 cents
In most instances, one person can easily observe and evaluate an employee's
performance.
a. True
b. False
Based upon the work of Hackman and Oldham, which of the following is NOT one of
the five core job dimensions related to psychological states?
a. Skill variety
b. Task identity
c. Task significance
d. Task isolation
Team evaluations are conceptually just a collection of the individual appraisals of a
work unit.
a. True
b. False
The Age Discrimination in Employment Act prohibits specific employers from
discriminating against persons who are:
a. 40 years of age or older.
b. below 35 years of age.
c. below 28 years of age.
d. between 25 to 30 years.
A Markov analysis can show the percentage of employees who remain in each of a
firm's jobs from one year to the next.
a. True
b. False
Family-friendly work options include all of the following EXCEPT:
a. day care.
b. spousal benefits.
c. parental leave.
d. job sharing.
One of the roles of HR managers is to act as employee advocates despite their positions
as managers.
a. True
b. False
Research suggests that when it comes to our own performance, most of us first attribute
our bad performance to:
a. inadequate training.
b. poor motivation.
c. external constraints.
d. lack of ability.
