The factors that comprise an individualistic organization culture are a blend of
____________ elements.
a. mechanical
b. mutually exclusive
c. independent
d. unique
When McDonald’s found sales growth slowing in the U.S., it started expanding its
operation into foreign countries. This is an example of a ______________ motive for
becoming international.
a. reactive
b. proactive
c. global
d. economic
__________ is the world’s most profitable automobile manufacturer.
a. Ford
b. GM
c. Honda
d. Toyota
The directional flow of communication, such as organizational policy manuals and
newsletters, is:
a. diagonal.
b. horizontal.
c. upward.
d. downward.
The premise that all managers reflect and systematically plan all work through each day
is a(n) ____________.
a. reality
b. common myth
c. acceptable social standard
d. practiced technique
Leaders who adopt a focus on tasks emphasize the use of all of the following except:
a. issuing guidelines.
b. setting goals.
c. meeting deadlines.
d. using teamwork.
Performance appraisal systems include the following components except:
a. job evaluation methodology.
b. the criteria against which the employee’s performance is measured.
c. the rating that summarizes how well the employee is doing.
d. the methods used to determine the ratings.
When team members only exhibit the minimum effort required to complete the tasks, a
good team leader may want to:
a. set higher objectives
b. train all team members
c. increase team conflict
d. support the team direction
Specialization of labor refers to:
a. the degree to which organizational tasks are subdivided into separate jobs.
b. a manager who takes a small amount of simple activities and compiles them to form
one complex task.
c. managers asking their employees what skills are necessary to complete their goals.
d. the classification of employees into working units.
Which of the following is not a contingency factor that affects organizational design?
a. strategy
b. size
c. age
d. function
Synergy usually occurs when organizations and their subsystems interact with
____________.
a. external departments or organizations
b. internal departments
c. more than two people
d. many individuals who have the same goal
Any organizational unit that contributes costs, revenues, investments, or profits as part
of the company’s total accounting “package” is called a(n) ____________.
a. equity specialist
b. financial responsibility center
c. controller
d. debt awareness department
The key or core processes that interconnect the elements of the organizational culture
are encompassed around ____________.
a. communication
b. profits
c. production times
d. service
________ serve as a baseline for actions and decision making and guide employees in
the organization’s intentions and interests.
a. Habits
b. Values
c. Health
d. Wealth
One advantage of using teams is free riders.
One person can comprise a team.
Team norms are formal by nature.
Analyzing the environment is the first step in the strategic planning process.
Leadership power can actually change the people being led.
Organizational activities are derived from the company’s plans and objectives.
Formal groups are formed through social interactions.
Decision making = solving problems and/or seizing opportunities.