A test that measures factors such as dependability, carefulness, responsibility, and
honesty is referred to as a task variability test.
Surface-level diversity refers to attitudes, values, and opinions which are different in
diverse groups.
Recent U.S. legislation has instituted mandatory retirement at 70 in order to ensure that
jobs are available for younger workers.
Double-loop learning is an error correction process that relies on past routines and
present policies.
The only key characteristic we use to determine the trustworthiness of a leader is his or
her ability.
The tendency to believe falsely, after an outcome of an event is actually known, that
one would have accurately predicted that outcome is known as the confirmation bias.
When it comes to motivating employees, financial incentives may be more motivating
in the short term, but in the long run it’s nonfinancial incentives.
The U.S. Bureau of the Census does not allow for classification of individuals by race.
All of the following are benefits of conflict in organizations except ________.
A) increased self-evaluation and change
B) increased groupthink
C) increased creativity and innovation
D) increased curiosity among group members
E) increased opportunity to air problems
Which of the following statements is true about formal socialization?
A) Formal socialization involves socializing the new members individually.
B) Specific orientation and training programs are examples of formal socialization.
C) Apprenticeship and mentoring programs are examples of formal socialization.
D) Formal socialization lacks a fixed time schedule.
E) In formal socialization, new employees are left on their own to figure things out.
Which of the following is a differentiating factor between power and leadership?
A) control
B) influence
C) ability
D) goal compatibility
E) negative affect
Based on the information in the scenario, we can say that Rogue Vogue ________.
A) is a highly decentralized organization
B) is a virtual organization
C) has a strong culture
D) is a boundaryless organization
E) is a matrix organization
________ refers to the heterogeneity of organizations in terms of gender, age, race,
ethnicity, sexual orientation, and inclusion of other diverse groups.
A) Workforce associability
B) Workforce diversity
C) Cultural similarity
D) Organizational congruity
E) Operational homogeneity
Formal performance appraisals are used more frequently in countries that ________.
A) value status quo and rigidity
B) are low in assertiveness
C) are low in uncertainty avoidance
D) are low in in-group collectivism
E) have long-term orientation
The step in the action research process where information is gathered about problems,
concerns, and needed changes is known as the ________ stage.
A) feedback
B) evaluation
C) diagnosis
D) action
E) prognosis
Tina Simmons worked as a welder at a shipyard company where she was forced to
encounter nude and partially nude pictures posted by her male co-workers in common
areas. The men also referred to her using obscene nicknames and made offensive
remarks concerning her body. When Tina complained, her supervisor took no corrective
action despite having an active sexual harassment policy approved by the EEOC. Tina
wished to file a discrimination suit but instead she chose to endure the harassment as
she could not risk losing her job. Which of the following, if true, would have
strengthened her resolve to file a discrimination suit?
A) The colleagues who sexually harassed Tina shared a great rapport with her
supervisor.
B) Tina had heard of only one prior instance wherein an employee in the company had
filed a discrimination suit.
C) Tina shared a strained working relationship with her supervisor.
D) The company policy prescribed that Tina would face no backlash if she approached
the EEOC.
E) Tina had few female colleagues at the shipyard where she worked.
Work specialization contributes to higher employee productivity, but at the price of
________.
A) reduced economies of scale
B) increased cost
C) reduced job satisfaction
D) restricted flow of information
E) increased complexity
Filtering is a barrier to effective communication that takes place when ________.
A) the interpretation of the message is affected by the receiver’s emotion
B) the information we have to work with exceeds our processing capacity
C) a sender purposely manipulates information so the receiver will see it more
favorably
D) the receivers in the communication process selectively see and hear based on their
motivations, experience, and other personal characteristics
E) receivers also project their interests and expectations into communications as they
decode them
During the third stage of group development, ________.
A) conflicts over leadership are common
B) the group demonstrates cohesiveness
C) intragroup conflicts occur
D) members resist the constraints the group places on them
E) groups disband
According to the Myers-Briggs Type Indicator (MBTI) classification,
introverted-intuitive-thinking-judging type of people are ________.
A) visionaries
B) organizers
C) conceptualizers
D) executors
E) methodists
Your first day at work is a part of the ________ stage of socialization.
A) orientation
B) prearrival
C) encounter
D) metamorphosis
E) post-encounter
Irene Jones, a project manager at a water conservation foundation, is holding a team
meeting to discuss the different modes of spreading awareness about the issue of water
conservation to the public. A team member, John Sullivan, states that using
broadcasting media is the best way to reach out to the public. On the other hand,
Pamela Riley states that print media is the right medium to spread word about the issue.
Jones is now weighing the pros and cons of both her team members’ suggestions before
choosing the medium which will be most appropriate for the water conservation project.
Which of the following dimensions of intellectual ability is Jones most likely to be
using to make her decision?
A) number aptitude
B) spatial visualization
C) memory
D) lateral masking
E) deductive reasoning
Virtual teams are characterized by ________ in comparison to teams which interact
face-to-face.
A) low popularity among companies
B) low social rapport and direct interaction
C) low sharing of unique information
D) low need for supervision
E) low need for publicizing throughout the organization
A work team is characterized by ________.
A) the goal of sharing information
B) the presence of neutral to negative synergy
C) the availability of complementary skills among members
D) the individual accountability for outcomes and results
E) the mere accumulation of individual efforts
Reuben Williams, the marketing manager for F&B Industries, is frustrated. He feels that
the production division repeatedly lets his division down. Although the latest marketing
strategy announced that a new product would be available in the market by July, the
production division was unable to complete the production of the first batch till August.
The production manager claims that manpower is short and the targets placed on the
production division are unreasonably high. To resolve this deadlock, they will be
meeting soon. This meeting is an example of ________ communication.
A) lateral
B) grapevine
C) diagonal
D) upward
E) downward
What are affect, emotions, and moods?
How does group size affect a group’s behavior?
How do Mintzberg’s roles of a liaison, spokesperson, and entrepreneur differ from one
another? Explain.
Differentiate between bonuses and gainsharing plans.
Compare and contrast an ethical organizational culture and a positive organizational
culture. How are they similar and different?