Performance appraisals should be focused on the past and managers should not waste
time in discussion of the employees career aspirations.
The most important criterion for a selection method is reliability.
Audiovisuals involve recording a portion of audio or video content that is punchy and
useful and posting it online or on the firms intranet site and providing a link to
download the recording.
Downsizing refers to the tactical, physical action of eliminating redundant skills in the
organization.
One alternative to layoffs is work-sharing programs, in which employees voluntarily
reduce the number of hours or days per week they work in order to cut labor costs while
maintaining their gainful employment.
Voluntary Protection Program participants are subject to routine OSHA inspections.
The successful placement of employees within international assignments is important to
the success of a transnational organization. Studies have shown that difficulty adjusting
to a different ______ is the number one reason for the failure of international
assignments.
A) level of collectivism
B) level of compensation
C) set of laws
D) currency
E) culture
Which law focuses on three main areas: minimum wage, overtime pay, and child labor
rules.
A) Fair Labor Standards Act (FLSA) of 1938
B) Equal Pay Act (EPA) of 1963
C) Davis-Bacon Act of 1931
D) Walsh-Healey Act of 1936
E) Services Contract Act of 1965
Which act prohibits job discrimination on the basis of race, sex, color, religion, or
national origin?
A) Civil Rights Act of 1964
B) Americans with Disabilities Act of 1990
C) Fair Labor Standards Act
D) National Labor Relations Act
E) Employee Retirement Income Security Act
__________ is now a very common workers compensation claim in jobs involving
essentially the same movements over and over again.
A) Rorschach Survey Interest
B) Research Survey Interest
C) Repetitive Stretch Injury
D) Repetitive Strain Injury
E) Research Safety Institute
Which of the following statements regarding unions is FALSE?
A) Unions tend to not get involved in productivity improvement programs.
B) Union membership has dropped substantially in the 1980s.
C) Union influence is much greater outside of the U.S., particularly in Europe.
D) Unions put constraints on many HR decisions such as compensation, promotion,
demotion, and termination.
E) Employees believe that unions can actually improve conditions and, in particular,
can have an impact at their own workplace.
The __________ challenge ascertains if the managers have identified and collected the
right measures of success.
A) metrics
B) perspective
C) execution
D) validation
E) Globalization
The observation method of work analysis:
A) Is helpful when you need to collect information on the mental tasks performed on a
job
B) Is the preferred method to collect information for complex senior level jobs
C) Allows for the collection of information related to infrequently performed tasks
D) Uses the job compatibility index to set the baseline for the tasks and behaviors to
monitor
E) Enables the analyst to gain a deeper understanding of the job and is useful when
used in combination with other methods
A current trend is to develop individual pay for performance plans where the incentive
pay is:
A) Based on current performance, and not permanently tied to base pay
B) Linked to an absolute percentage of a the employees base pay
C) A variable percentage of the employees base pay.
D) A percentage of base pay budgeted a the beginning of the year and provides a
permanent increase to an individuals salary
E) Determined by the board of directors for all employees, similar to executive
compensation.
As part of its selection process, Techno industries requires that each applicant be
interviewed by the department manager, direct supervisor, and human resource director,
all at the same time. This type of interview format is known as __________.
A) panel interview
B) serialized interview
C) structured interview
D) behavioral interview
E) semi-structured interview
Leniency refers to:
A) The tendency to rate employees towards the center of the scale regardless of actual
performance.
B) The extent to which raters agree on an evaluation.
C) The degree to which the performance of ratees can be differentiated on each
performance dimension.
D) The tendency to rate employees at the high end of the scale regardless of actual
performance.
E) The tendency to allow a rating on one dimension to influence ratings of other
dimensions for an employee.
Which of the following is an appraisal method that makes comparisons between ratees
performance?
A) check list
B) forced choice
C) management by objectives (MBO)
D) straight ranking
E) performance distribution assessment (PDA)
An employee does an excellent job at answering customers technical questions related
to software. However, they are not effective or efficient when it comes to completing
paperwork, or working well with their peers. The manager rates this employee as
excellent in all performance categories. This is an example of what performance
appraisal error?
A) Halo effect
B) Horns effect
C) Recency
D) Severity
E) Central tendency
What are the advantages of classifying a worker as a contractor to the organization?
A) No relationship to manage and wont have to pay benefits.
B) Wont have to pay benefits and less government interference.
C) Wont have to pay benefits and wont have to pay payroll taxes.
D) No relationship to manage and wont have to pay payroll taxes.
E) Less government interference and wont have to pay payroll taxes.
If an action requires significant difficulty or expense when considered in relation to
factors such as a businesss size, financial resources, and the nature and structure of its
operation this could be considered to be a/an _________.
A) Reasonable accommodation
B) Prohibited inquiry
C) Undue hardship
D) Denial of benefits
E) Reduced benefits
Differentiate between picketing, striking, and boycotting an employer.
Briefly explain the three most common forms of bargaining.
Briefly explain the aspects involved in preparing for labor contract negotiations.
List a few advantages and problems of E-mentoring.
Discuss three methods for collecting job analysis information. Be sure to discuss some
advantages and disadvantages to using each method.
Please describe the strategy a manager should use who has been asked to establish an
employee selection testing program.
A computer consulting company wants to determine the market rate for jobs within the
organization. Discuss the steps the company should go through and the relevant factors
that should be considered.
What are the different ways of making content meaningful so as to increase retention?
List a few recommendations to help the organization make the process of downsizing
less traumatic and fair.