Dorothy discovers that her employer is paying female managers about 15% less than
male managers with the same responsibilities. Dorothy’s employer is violating:
A) Title VII of the Civil Rights Act.
B) the Civil Rights Act of 1991.
C) Executive Order 11246.
D) the Equal Pay Act.
Safety committees are collaborative efforts between employees and managers to police
safety standards within a firm and report potential problems to OSHA.
Law enforcement agencies’ use of Firearms Training Systems, with its microcomputer
and video screen, to train police officers is an example of:
A) e-learning.
B) teletraining.
C) simulations.
D) OJT training.
HR legal environments are constantly changing. The court case that set the standard to
place the burden of proof in employment discrimination on the company was:
A) Wards Cove Packing vs. Antonio.
B) Albemarle Paper Company vs. Moody.
C) Washington vs. Davis.
D) Griggs vs. Duke Power.
Picture Perfect’s market is exclusively domestic. Its plant locations all lie within the
boundaries of its own nation. This company is in stage ________ of international
involvement.
A) 1
B) 2
C) 3
D) 4
Coralie lives in France and works for the Paris transportation system. Clark lives and
works in the United States. Both belong to unions. Which of the following is most
likely true?
A) Clark’s union is likely to be politically rather than economically motivated.
B) Coralie’s union is likely to be politically rather than economically motivated.
C) Coralie’s union has much more influence on working conditions than does Clark’s
union.
D) Clark’s union is more likely to strike than Coralie’s union.
Which of the following best describes a transnational corporation?
A) A company that exports its products to several countries and regions of the world
B) An international business consisting of a foreign branch owned partly by the home
office and partly by an entity in the host country
C) A firm with assembly and production facilities in several countries and regions of the
world
D) A highly decentralized firm that has operations in many countries and owes very
little allegiance to any country
In 1983, OSHA’s hazard communication standard did which of the following?
A) It gave employees the right to file grievances against employers for violating
hazardous chemical standards.
B) It gave employees the right to know about hazardous chemicals in the workplace.
C) It gave employers the right to use genetic testing to identify employees who are
genetically susceptible to specific hazardous chemicals.
D) It gave employers the right to train employees in using hazardous chemicals.
Frederick Herzberg’s two-factor theory was developed to explain:
A) salary negotiations.
B) job security concerns.
C) employee motivation.
D) employee-manager relationships.
All of the following are common self-assessment activities EXCEPT:
A) completing an interests inventory.
B) participating in succession planning.
C) doing skills assessment exercises.
D) clarifying values.
Additional Case 6.1
Central Enterprises is suffering an economic downturn, and the workforce needs to be
reduced. Upper-level managers are debating the costs and benefits of various employee
separations. Brian argues that the company needs to make immediate cuts to both
management and labor. The cuts need to be made in such a way that the scope of the
company and its markets are not affected. The firm needs to do more with fewer people
according to Brian.
Other managers want to take a long-term, less traumatic approach. According to
Natalie, the firm has time to consider the problems and gradually reduce the workforce
rather than making sudden staff cuts. Natalie points out that 35% of the workforce is
over age 62.
The VP of HR, LaTisha, wants the least disruptive reduction process possible. LaTisha
just finished a major labor negotiation with the union and is not ready for another. She
points out that turnover has been fairly high. Along with considering workforce
reductions, LaTisha wants to know why people are leaving the company voluntarily.
Refer to Additional Case 6.1. To answer LaTisha’s question about why people are
leaving, the company should most likely institute:
A) outplacement services.
B) orientation sessions.
C) exit interviews.
D) appraisals.
Impairment benefits, which are granted to workers for temporary or permanent partial
disability, are regulated by OSHA.
Additional Case 3.2
You have recently been hired as the HR Director of a mid-sized architectural service
company that designs buildings for both private firms and federal agencies. Your
predecessor lost her job when she did not anticipate and handle an HR-based lawsuit to
the CEO’s satisfaction. The CEO believes that HRM should help the company avoid
problems. As HR Director, you have three primary tasks: to anticipate future problems,
advise management, and be an advocate for employees. Your boss doesn’t see a conflict
in these roles.
The upper-management team consists of all males who are over the age of 50. Most of
the upper-level managers have been with the company for at least 25 years. Middle
managers, who are mostly in their 30s, are 40% female, and 3% minority. Hourly
employees are 60% minority and 35% female. The communities from which the firm
hires hourly employees is approximately 75% minority and consists primarily of
Haitians and Hispanics.
You discover many incomplete employee recruitment records that lack I-9 forms. You
immediately begin to work on an affirmative action plan because of what you see
happening in the company.
Refer to Additional Case 3.2. Which of the following would most likely check the firm
for compliance with EEO regulations?
A) EEOC
B) DOJ
C) OFCCP
D) OSHA
HR policies affect a firm’s competitive position in all of the following ways EXCEPT
by:
A) improving quality.
B) controlling costs.
C) creating distinctive capabilities.
D) developing mission statements.
The use of alcohol by employees:
A) should always be prohibited.
B) should never be prohibited.
C) is a protected right of all employees.
D) can be restricted both on and off the job.
B.J. is among a group of 25 applicants for a manager’s position. As part of the selection
process, all applicants take an exam. It is apparent from the results that
African-American applicants tend to score lower than any other subgroup. B.J. is
African-American and not selected because of his test score. B.J. may have grounds to
sue due to:
A) disparate treatment.
B) adverse impact.
C) a violation of Executive Order 11246.
D) a violation of the Vocational Rehabilitation Act.
Which of the following would most likely help minimize offenses to female and
minority employees?
A) Structured organization charts
B) Clear communication standards
C) Flexible dress codes
D) Voluntary HR audits
What purpose does an employee handbook serve? When writing a handbook, what does
management need to be careful about? What contractual role can a handbook play?
A(n) ________ is a retirement plan in which the employer promises to contribute a
specific amount of funds into the plan for each participant.
A(n) ________ makes it illegal within a state for a union to include a union shop clause
in its contract.
A(n) ________ is a union contract that spells out the conditions of employment and
work rules that affect employees in the unit represented by the union.
Why do companies typically prefer a nonunion workforce? How does a unionized
workforce affect HRM and its policies?
A corporate-wide pay-for-performance plan that uses a formula to allocate a portion of
declared profits to employees is referred to as ________.
An error in performance appraisals that reflects consistent biases on the part of the rater
is referred to as ________.
________ is a series of management interventions that gives employees opportunities to
correct undesirable behaviors before being discharged.
________ is the practice of favoring relatives over others in the workplace.
A career development activity in which managers make decisions regarding the
advancement potential of subordinates is referred to as a(n) ________.