“The Big Sale.” Christy, the owner of ABC department store, needed to hire a number
of employees in a hurry because of a big summer sale she was planning. Bob was hired
by Christy to run a cash register and to assist customers with taking large purchases to
their cars. Bob encountered a particularly annoying customer, Frank. Frank started
complaining the minute he saw Bob. Frank complained about having to wait for Bob to
assist him with carrying his television purchase to his car, about the merchandise in the
store, and about the quality of the store’s employees. Bob tried to control himself while
he carted Frank’s television to the car. The final straw, however, came when Bob told
Frank that he should get the earring out of his ear, cut his hair, and act professionally.
Bob threw the television to the ground and punched Frank in the nose. Frank did
investigation and discovered that Bob has been fired from his previous three jobs for
taking violent action against customers. Two of his former employers are willing to
testify that if Christy had called them, they would have disclosed Bob’s tendencies to
her. Bob listed the former employers on his application, but because she was in a hurry
to hire employees, Christy did not take the time to check with the former employers.
Another problem confronting Christy during the big sale is that Susie, a long-time
employee of Christy who had never caused any problem before, accidentally, but
negligently, dropped a box on the foot of Greg, a customer. Greg had to have an X-ray
and is threatening to sue both Christy and Susie.
Which of the following is true regarding Christy’s liability, if any, for her own conduct
in regards to Frank’s injury?
A. Christy would likely be held liable for negligent hiring.
B. Regardless of whether she did anything to directly cause injury to Frank, Christy
would likely be held liable on a strict liability theory because her customer was injured.
C. Christy would likely be held liable for breach of customer warranty.
D. Christy would likely be required to split the damages with Bob because Bob was her
employee.
E. There is no theory on which Christy could be held liable for her own conduct in this
situation.