52) Which of the following factors plays the greatest role in determining the best medium for a
job advertisement?
A) job wages and benefits
B) skills needed for the job
C) length of the employment ad
D) time allowed to fill the position
53) When constructing a job advertisement, all of the following are aspects of the AIDA guide
EXCEPT ________.
A) attracting attention to the ad
B) developing interest in the job
C) prompting applicant action
D) implying applicant challenges
54) Which of the following statements from a hypothetical job advertisement is intended to
develop interest in a job?
A) “You’ll thrive on challenging work.”
B) “Ideal candidates will possess a four-year degree.”
C) “Familiarity with various software applications is required.”
D) “Responsibilities include event planning and relationship management.”
55) Counselors in state-run employment agencies conduct all of the following activities
EXCEPT ________.
A) reviewing an employer’s job requirements
B) visiting employer work sites
C) filing employer tax reports
D) writing job descriptions
56) Which of the following is a service provided by many state employment service agencies?
A) workforce planning guidelines
B) employee training programs
C) employee orientation programs
D) applicant tracking systems
57) Which of the following is typically responsible for paying the fees charged by a private
employment agency when an applicant is placed in a job?
A) employees
B) employers
C) independent recruiters
D) U.S. Department of Labor
58) An employer will most likely use a private employment agency to ________.
A) receive assistance writing catchy ads
B) adhere to federal hiring practices
C) fill a specific job opening quickly
D) reach unemployed individuals
59) Which of the following is NOT a term used to describe the contingent workforce of an
organization?
A) part-time employees
B) just-in-time workers
C) collateral employees
D) temporary workers
60) Which of the following best explains the rising trend of businesses using temporary workers?
A) workers’ desires for flexible schedules
B) desire of businesses to avoid paying overtime
C) high cost of workers’ compensation insurance
D) low economic confidence among employers
61) Jackie, a nurse, works on temporary assignment for local hospitals on an as-needed basis.
Jackie is ________.
A) on job rotation
B) a contingent worker
C) using job enlargement
D) in a benchmark position
62) Which of the following terms refers to the use of workers in the gig economy?
A) HR management
B) negligent hiring
C) personnel planning
D) alternative staffing
63) ________ are special employment agencies retained by employers to seek out top
management talent for their clients.
A) State-run employment agencies
B) Private employment agencies
C) Executive recruiters
D) Temporary agencies
64) Which of the following is a disadvantage of using an executive recruiter?
A) limited contacts in high-tech industries
B) inability to approach employed prospects
C) unfamiliarity with a company’s needs
D) legally required to reveal firm’s identity
65) Pamlico River Productions is seeking a top-level executive to oversee its finance division.
Qualified candidates can be difficult to find, so the firm would most likely benefit from using
a(n) ________ to recruit potential candidates.
A) state employment agency
B) executive recruiter
C) temporary agency
D) online job site
66) Which of the following is an advantage of college recruiting?
A) access to a source of management trainees
B) inexpensive method of screening applicants
C) highly effective candidate screening process
D) minimal preparation required by firms
67) What is the primary goal of college recruiters?
A) supporting employment diversity programs
B) attracting good candidates to the firm
C) cutting future recruiting costs for the firm
D) developing a pool of temporary workers
68) In regard to on-campus recruiting, which of the following will most likely help sell the
employer to the interviewee?
A) simplified application forms
B) well-written job descriptions
C) recruiter’s professional attire
D) personable nature of the recruiter
69) Which of the following would be the best option for a business that needs to attract local
applicants for hourly jobs?
A) employee referral campaigns
B) college recruiting
C) headhunters
D) walk-ins
70) Which of the following generates the highest quality of job applicants for most firms?
A) employee referrals
B) internal job postings
C) regional career fairs
D) national online job boards
71) Haley, an HR specialist, needs to determine which hiring source produces the best candidates
for her firm. Which of the following would most likely help Haley with her task?
A) HR scorecard
B) high performance work system
C) applicant tracking system
D) transaction processing system
72) An applicant tracking system allows an HR manager to ________.
A) develop training programs for new hires
B) identify the best recruitment sources
C) conduct online appraisals
D) post new positions
73) All of the following are benefits associated with applicant tracking systems EXCEPT
________.
A) reducing recruiting costs
B) implementing training programs
C) finding and hiring better employees
D) identifying effective recruitment sources
74) Organizations are resorting to various methods in order to recruit qualified candidates for job
openings. Which is the LEAST likely way to recruit employees?
A) Twitter
B) Company websites
C) LinkedIn
D) Flyers
75) The three main types of employment agencies include all of the following EXCEPT
________.
A) agencies supporting non-profit organizations
B) federal training agencies
C) privately owned agencies
D) public agencies
76) Examples of alternative staffing include all of the following EXCEPT ________.
A) in-house temporary employees
B) contract technical employees
C) outsourced employees
D) temporary employees
77) Which online recruiting method best enables candidates to get a feel for a company’s
working environment?
A) applicant tracking
B) virtual office tour
C) career interests game
D) intelligent automated résumé screening
78) How does a smartphone App help job applicants?
A) finding keywords and phrases of a job
B) encouraging applicant-employer interaction
C) understanding an applicant’s job preferences
D) posting highly detailed job descriptions
79) According to recruitment research, which of the following is a TRUE statement?
A) Recruitment materials with general job information improve recruiting.
B) The recruitment source has a significant effect on the reduction of turnover.
C) Job previews that address positive and negative aspects of a job increase turnover.
D) Organizational image has little if any effect on an applicant’s initial reaction to a firm.
80) Based on recruitment research, which of the following management practices would LEAST
likely improve recruiting effectiveness?
A) ensuring that the company website is attractive and updated
B) using applicant referrals from current employees
C) providing applicants with salary information
D) emphasizing positive aspects of the job
81) Online recruiting through social media network sites is generating quicker responses from
job candidates than traditional online job boards and has also provided a means by which
organizations can recruit older workers.
82) The “.jobs” domain is primarily used by HR managers for succession planning purposes.
83) Applicant tracking systems are software systems that assist managers with writing job
descriptions and collecting application information.
84) All applicant tracking systems enable employers to identify and compare recruiting sources
so that employers can know which sources produce the best job candidates.
85) Application service providers are online vendors that use their own servers and systems to
handle recruiting tasks for firms.
86) Local newspapers are typically a good source of blue-collar help and clerical employees, but
they are not useful for finding any type of administrative workers.
87) Every state in the United States has a public, state-run employment service agency.
88) Due to EEO laws, firms are allowed to use contingency workers only for clerical or
maintenance positions; managerial staff must consist of full-time employees of the firm.
89) Peter, a mechanical engineer, is employed by an outside technical services firm that has a
contract with IBM. Peter will be working on a long-term project for IBM as an in-house
temporary employee.
90) Offshoring means having outside vendors supply services that a firm’s own employees
previously did in-house, while outsourcing means having outside vendors abroad provide
services once performed in-house.
91) In a brief essay, explain some of the reasons that employers turn to private employment
agencies for assistance in recruiting.
92) What are the advantages and disadvantages of using an employee referral campaign for
recruitment purposes?
93) In a brief essay, discuss how EEO laws affect both recruitment and the information requested
on job application forms.
94) Which of the following is an advantage for employers that use Internet recruiting?
A) guaranteed compliance with EEOC laws
B) oversight by the U.S. Department of Labor
C) quick responses from many job applicants
D) screening of unqualified applicants
95) Once a firm has a pool of applicants, the first step in prescreening is the ________.
A) in-person interview
B) on-site visit
C) application form
D) worker orientation
96) Mandatory alternative dispute resolution agreements require ________.
A) applicants to take unpaid leaves of absence during employment disputes
B) employees to contact the local EEOC office prior to filing formal complaints
C) applicants to agree to arbitrate certain legal disputes related to employment or dismissal
D) employees to meet with human resources representatives prior to submitting resignations
97) Which of the following factors about new hires is LEAST relevant when measuring
recruiting effectiveness?
A) turnover
B) failure rate
C) interview time
D) job performance
98) Which term refers to the number of employees leaving the firm divided by the total number
of positions in the company?
A) turnover rate
B) vacancy rate
C) time to fill
D) selection ratio
99) According to the text, Kaiser Permanente has improved its recruiting effectiveness by
________.
A) relying on more headhunters
B) encouraging employee referrals
C) improving its career website
D) eliminating private recruiters
100) Which term refers to special vendors that handle all or most of an employer’s recruiting
tasks and needs?
A) applicant tracking system
B) integrated recruiting system
C) requisition management system
D) recruitment process outsourcer
101) Which component of a firm’s integrated computerized recruitment system handles the
approval and posting of job openings?
A) recruitment process outsourcer
B) requisition management system
C) hiring management software
D) screening service
102) Smith Industries has set a goal of recruiting older workers, minorities, and single parents.
Which of the following methods is LEAST likely to be successful for Smith Industries?
A) utilizing executive recruiters
B) offering flexible work schedules
C) providing flexible benefits plans
D) redesigning jobs and personnel policies
103) Which of the following is NOT information that should be requested on application forms?
A) level of education
B) work experience
C) technical skills
D) marital status
104) Suzanne is reviewing the completed job application of a person applying for a marketing
position. Which of the following questions would LEAST likely be answered by the application
form?
A) Does the applicant have the education and experience to perform the job?
B) What job-related progress and growth has the applicant experienced?
C) Does the applicant have any significant health conditions?
D) Has the applicant experienced job stability?
105) Video résumés eliminate the possibility of applicants claiming discrimination in a firm’s
hiring practices.