80) The 4-item CAGE and the 25-item MAST are testing tools frequently used by employers to
screen for accident-prone behaviors in job candidates.
81) Tardiness and lying are early-stage behaviors that indicate a worker’s possible alcoholism.
82) Workaholics typically experience no stress at work because they enjoy challenging
themselves.
83) Heart disease, accidents, depression, anxiety, and early onset Alzheimer’s disease have been
linked to job stress.
84) OSHA’s standards regarding computer workstations, ergonomic keyboards, and advances in
computer screen technology have nearly eliminated problems such as eyestrain, backaches, and
carpal tunnel syndrome.
85) What are the factors leading to job stress? What advice would you give to a co-worker
experiencing job stress?
86) What steps can employers take to prevent the entry or spread of infectious diseases in the
workplace?
87) In recent years how many workers were victims of workplace violence according to the text?
A) 1 million
B) 2 million
C) 500,000
D) 250,000
88) Most violent attacks that occur in the workplace are committed by ________.
A) co-workers
B) supervisors
C) customers
D) terrorists
89) TGV Enterprises wants to prevent workplace violence. What is the first step the firm should
most likely take?
A) strengthening security
B) screening employees
C) checking references
D) conducting drug tests
90) Which of the following is NOT among the common clues that usually precede a violent
incident at work?
A) verbal threats
B) written threats
C) erratic behavior
D) loner tendencies
91) You are a manager at a retail store, and you need to fire an employee who has threatened
violence against a co-worker. Which of the following would be most appropriate in this
situation?
A) avoid offering a severance package
B) keep the termination meeting brief
C) conduct the meeting at the end of the day
D) allow the employee to return to the work area
92) The majority of women murdered in the workplace are the victims of ________.
A) unknown assailants
B) family members
C) co-workers
D) friends
93) Identifying security and other corporate risks is known as ________.
A) worker risk assessment
B) supply chain management
C) performance assessment
D) enterprise risk management
94) In most cases, what is the first step in establishing a basic security program at a workplace?
A) analyzing the facility’s current level of risk
B) establishing mechanical security features
C) screening current and new employees
D) minimizing natural security features
95) ________ means taking advantage of a facility’s architectural features in order to minimize
security problems.
A) Mechanical security
B) Organizational security
C) Natural security
D) Architectural security
96) Which term refers to using security and surveillance systems cost effectively in order to
reduce the need for constant human surveillance?
A) natural security
B) mechanical security
C) architectural security
D) organizational security
97) Which term refers to using good management to improve the security of a facility?
A) natural security
B) mechanical security
C) architectural security
D) organizational security
98) The mail room at Citibank uses special scanners to check the safety of incoming mail. This is
most likely an example of ________.
A) mechanical security
B) organizational security
C) natural security
D) pre-existing security
99) The security guards and tellers at National Bank receive extensive training on how to handle
medical emergencies, angry customers, and suspicious packages. Which of the following
security programs is most likely being used at National Bank?
A) group security
B) natural security
C) mechanical security
D) organizational security
100) Which of the following is NOT a step a business can take to protect itself from terror
attacks?
A) check mail carefully
B) prepare evacuation plans
C) assemble a crisis management team
D) identify an on-site location for a staging area
101) Which type of security program primarily involves training security personnel?
A) organizational security
B) architectural security
C) mechanical security
D) natural security
102) In order to protect employees and assets from terrorist attack, employers should most likely
________.
A) mandate facility evacuations
B) require all personnel to telecommute
C) designate risk management security measures
D) establish an emergency text-messaging policy
103) Co-workers are primarily the perpetrators of workplace violence.
104) Enterprise risk management involves identifying and handling security risks, such as those
associated with workplace crime and facility security.
105) When firing a high-risk employee, an HR manager should conduct the meeting on a Friday
so that the terminated employee has time to calm down over the weekend.