51) In a brief essay, compare the role of human resource management in small businesses and in
high-performance work systems.
52) What duties are required of most HR managers? How have the duties of HR managers
changed from 30 years ago?
53) Employers are dependent on all of the following EXCEPT ________.
A) their workers’ knowledge
B) their workers’ education
C) their workers’ nationality
D) their workers’ training
54) ________ refers to companies extending their sales, ownership, and/or manufacturing to new
markets abroad.
A) Market development
B) Globalization
C) Export growth
D) Diversification
55) Which term refers to exporting jobs to lower-cost locations abroad?
A) compensating
B) benchmarking
C) offshoring
D) warehousing
56) Which of the following is NOT a trend facing human resource managers today?
A) increasing age of the workforce
B) increasing diversity in the workforce
C) increasing number of younger workers
D) increasing number of women
57) Which of the following describes the most significant demographic trend facing the U.S.
workforce?
A) decreasing number of contingent workers
B) increasing number of blue-collar workers
C) decreasing number of bilingual workers
D) increasing number of older workers
58) Which of the following statements best explains why employers are expecting a severe labor
shortage in the next few years?
A) More people are retiring than are entering the job market.
B) One-third of single mothers are not in the labor force.
C) People are living longer because of better health care.
D) Increasing taxes have forced businesses to globalize.
59) What are many employers doing to fill openings left by retiring employees?
A) increasing the retirement age
B) offering night shifts
C) hiring more women
D) rehiring retirees
60) According to one study, many U.S. employers are hiring ________ workers due to overall
projected workforce shortfalls.
A) full-time
B) traditional
C) foreign
D) white, non-Hispanic
61) What term refers to the knowledge, education, training, skills, and expertise of a firm’s
workers?
A) tangible assets
B) human capital
C) human resources
D) intellectual property
62) In today’s business environment, what is a firm’s main source of profitability and success?
A) technology
B) human capital
C) financial structure
D) creative advertising
63) Most modern employers expect HR managers to do all of the following EXCEPT ________.
A) hire foreign workers
B) retain retirees
C) recruit the talent they need
D) communicate with shareholders
64) Which of the following terms refers to workers who hold multiple jobs or are part-time
employees?
A) short-term
B) seasonal
C) temporary
D) nontraditional
65) Which of the following best describes the need for foreign workers?
A) Foreign workers are better educated than American workers.
B) Employers can’t find enough skilled American professionals.
C) Younger workers are replacing retirees
D) There is a need to diversify the workforce.
66) Which of the following is a trend in the US.?
A) increasing number of service industries
B) decreasing number of Hispanic workers
C) increasing number of goods-producing industries
D) decreasing number of Asian workers
67) By 2020, service-providing industries in the U.S. are expected to account for ________ of
wage and salary jobs overall.
A) 53%
B) 64%
C) 72%
D) 81%
68) A trend in the workforce is that employers tend to hire all of the following EXCEPT
________.
A) freelance workers
B) full-time employees
C) contract labor
D) temporary workers
69) Globalization has boomed for the past 50 years, mainly due to ________.
A) decreasing workforce
B) increasing workforce
C) changing economic and political philosophies
D) changing innovation and creativity philosophies
70) Companies that rely on freelancers, consultants, and other such ________ employees need
special HR policies and practices to deal with them.
A) in-house
B) foreign
C) full-time
D) nontraditional
71) When companies export jobs to lower-cost locations abroad, this is referred to as ________.
A) co-working site
B) indebtedness
C) downsizing
D) offshoring
72) The purpose of the H-1B visa program is to allow ________.
A) U.S. employers to hire skilled foreign workers for jobs overseas
B) U.S. employees to work for foreign firms based in the U.S.
C) U.S. employers to hire skilled foreign workers for jobs in the U.S.
D) U.S. employees to work for foreign firms based overseas
73) Which term refers to an agreement that reduces tariffs and barriers among trading partners?
A) offshore facility
B) co-working site
C) deregulation
D) free trade area
74) Which of the following factors LEAST likely drove U.S. economic growth between 1960
and 2007?
A) leveraging
B) diversifying
C) globalization
D) deregulation
75) According to the Bureau of Labor Statistics, between now and 2042, the number of workers
classified as “white, non-Hispanic” will decrease and the number of workers classified as Asian
will increase.
76) The H-1B visa program allows U.S. employers to hire foreign workers to fill workforce
shortfalls for hourly positions that require only limited skills.
77) Explain the difference between line authority and staff authority. What type of authority do
human resource managers have?
78) Why are demographic trends important to HR managers?
79) What changes in the business environment have led to HR managers playing more strategic
roles in organizations? As a result of these changes, what competencies are now required of
modern HR managers?
80) What is globalization? How has globalization affected employers and HR management?
81) Globalization, competition, and technology have led to which of the following trends in
human resource management?
A) HR managers assist top management with developing and implementing strategies.
B) HR managers primarily focus on providing services like recruiting and hiring.
C) Metrics used to measure employee potential have been replaced by standardized testing.
D) College recruiting has increased as a result of the growing number of retiring baby boomers.
82) Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company.
In which of the following tasks does Tara’s advanced degree benefit her the most?
A) training interns to perform basic computer tasks
B) recruiting college graduates for entry-level positions
C) distributing pension payments to retiring employees
D) assisting upper management in formulating business strategies