Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition
SAGE Publishing, 2020
Study Questions
Chapter 9: Training and Development: Exploring New Frontiers
1. Provide the definition of training and development. (342)
2. What are three paradoxes related to training? (343–344)
3. What is the contribution of training and development? (343)
4. What is adult learning theory? (344)
5. How can motivation for training be increased? (345)
Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition
SAGE Publishing, 2020
6. How can the relevance of training be increased? (346)
7. Why can transference be a problem? (346)
8. Why is repetition important? (346)
9. What is the rule of three? (346)
10. What is the rule of seven? (346)
11. What are learning plateaus? (347)
12. What is overlearning? (347)
13. Which attributes characterize feedback in training? (356)
14. What purposes does T&D support? (349)
15. What are eight common training strategies? (349)
16. What is OJT? (350)
17. What is mentoring? (351)
18. What is the underlying principle in mentoring? (351)
19. How can seminars become more effective? (353)
• Lecturing can be kept to a minimum and opportunities can be increased for participants
20. List some advantages and disadvantages of web-based learning. (353–354)
21. What are some of the suggestions to make an effective training presentation? (354)
22. Why is it key to participate to conferences? (355)
Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition
SAGE Publishing, 2020
23. What is simulation? (355)
24. How does education differ from training? (356)
25. What is the focus of “Organizational T&D?” How does it differ from Employee T&F?
Why do you think there has been increased emphasis on organizational efforts in
recent years?
26. How can T&D improve workgroup effectiveness? (359)
27. What are the main challenges of newly promoted supervision? (359)
28. What is leadership development? (359)
29. What is talent management (360)?
Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition
SAGE Publishing, 2020
30. What are the core qualities for leadership the U.S. federal government emphasizes?
31. Describe idea development. (362)
32. What is the purpose of innovation hubs? (362)
33. Why do you think ethics training in the workplace is important? (364–366)
34. What are three key findings from West and Berman’s research about the use of ethics
training in U.S. cities? (374)