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46) An MNC in a developing country is operating amidst severe space constraints, and the
infrastructural conditions in the city are bad, causing a lot of lost man-hours. Anticipating rapid
growth in the months to come, the company has created a recruitment plan based on its revenue
expectations. However, it wants to manage this expansion without undertaking an expensive
physical expansion. Which of the following could be a solution for the company?
A) profit sharing
B) groupshifting
C) telecommuting
D) gainsharing
E) codetermining
47) For management, a major downside of telecommuting is ________.
A) decreased productivity
B) increased turnover
C) reduced morale
D) difficulty in scheduling work
E) decreased collaboration
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48) Telecommuting is an option that suits professionals like ________.
A) trainers
B) nurses
C) analysts
D) receptionists
E) sales representatives
49) Which of the following tends to be a major downside of employees telecommuting for
managers in an organization?
A) Feelings of isolation
B) Reduced job satisfaction
C) Dull, repetitive work
D) Reduced innovation
E) Demotivation
50) Which of the following is true about flextime in regard to different cultures?
A) Flextime tends to be viewed similarly in cultures throughout the world.
B) Flextime is only available in the U.S., not in other cultures.
C) In some countries, employers cannot refuse reasonable request for flextime.
D) Collectivist cultures offer flextime at high rates since autonomy is valued and expected.
E) Collectivist cultures do not offer flextime.
51) A sales associate working from home is telecommuting; another sales associate traveling and
working from her car on a business trip is not.
52) A flextime arrangement requires all employees to be at their jobs during the common core
period.
53) The major advantage of flextime is that it can be used for all categories of jobs.
54) People with more education are more apt to work from home.
55) Discuss the advantages and disadvantages of flextime.
56) Describe telecommuting as an alternative work arrangement.
57) Discuss how an individual can convince her employer to give her flextime?
58) ________ is a participative process that uses employees' input to increase their commitment
to the organization's success.
A) Job enrichment
B) Employee involvement
C) Vertical integration
D) Groupshifting
E) Job sharing
59) To be effective, an employee involvement program must ________.
A) eliminate obsolete positions in order to save other positions
B) be tailored to local and national norms
C) mandatorily establish work councils in the company
D) eliminate the influence of employees in managerial decision making
E) implement autocratic ways of handling its employees
60) Which of the following is the distinct characteristic of participative management programs?
A) joint decision making
B) representative participation
C) performance norms
D) establishment of work councils
E) autocratic decision making
61) Employee involvement and participation (EIP) management is a method of management
where ________.
A) representatives of workers form work councils and these councils must be consulted when
management makes decisions about employees
B) few representatives of workers sit on a company's board of directors
C) subordinates share a significant degree of decision-making power with their immediate
superiors
D) low-level workers meet occasionally with the CEO to discuss problems within their
department
E) low-level workers are responsible for making corporate policy decisions
62) The two major forms of employee involvement are participative management and ________.
A) organizational restructuring
B) job sharing
C) representative participation
D) job rotation
E) job enlargement
63) Representative participation is characterized by ________.
A) joint decision making by employees and management
B) autocratic leadership behaviors
C) one-way management decision making
D) only nonunion employees making the primary decisions in an organization
E) redistribution of power within an organization
64) The two most common forms of representative participation are ________ and board
representatives.
A) quality circles
B) works councils
C) employee unions
D) task teams
E) cross-functional teams
65) ________ are groups of nominated or elected employees who must be consulted when
management makes decisions about employees.
A) Team representatives
B) Board representatives
C) Works councils
D) Representative participants
E) Telecommuters
66) Woodworth & Baines is a retail chain that has taken up numerous measures to improve
employee attitude, motivation, and organizational performance. New training programs,
employee engagement initiatives, and an employee welfare council were the three main
strategies implemented as part of the employee empowerment program. Norman Kilner was one
of twenty employees nominated to the employee welfare council where they were required to
interact with the management to promote the interests of the employees. Additionally, the job
roles of these twenty employees were vertically enhanced to give them more autonomy in the
organization. However, six months into the employee empowerment program, a survey by HR
revealed no actual change in employee attitudes. Similarly, a survey conducted by the production
manager revealed that work productivity had not increased by any substantial measure either.
Which of the following, if true, would best explain this outcome?
A) Management strengthened the regulations relating to employee absenteeism in this period.
B) Management retained the degree of control they had in the organizational affairs.
C) The company moved from a merit-based to a piece-rate pay system in the last quarter.
D) The employees performed poorly because of the lack of training and development programs.
E) Management implemented a 360-degree feedback system for performance appraisals.
67) In participative representation, what are board representatives?
A) Board representatives are employees who participate on a company's board of directors.
B) Board representatives are management that participate in decision making for the company.
C) Board representatives is another name for a company's board of directors.
D) Board representatives are the management team that sits on the board of directors.
E) Board representatives are employees that hire other employees for the company.
68) Participative management is characterized by the symbolic representation of employees in
work councils and board meetings.
69) Employee involvement and participation (EIP) is a process that uses employees' input to
increase their commitment to organizational success.
70) What is employee involvement and why is it important? What are the two major forms of
employee involvement?
71) Internal equity refers to the ________.
A) list of the knowledge, skills, and abilities required in a particular job
B) arrangement of the elements of different jobs in the organization
C) worth of the job to the organization
D) organization's pay relative to pay elsewhere in its industry
E) framework of tasks, duties, and responsibilities that the job involves
72) The external competitiveness of an organization's pay relative to elsewhere in the industry is
measured by its ________.
A) external benefit
B) external rotation
C) external costs
D) external equity
E) external liability
73) ________ bases a portion of an employee's pay on some individual and/or organizational
measure of performance.
A) Guaranteed pay program
B) Variable-pay program
C) Flexible benefits program
D) Modular plans program
E) Base pay program
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74) The ________ pay plan has long been popular as a means of compensating production
workers by paying a fixed sum for each unit of production completed.
A) competency-based
B) gainsharing
C) piece-rate
D) profit-sharing
E) merit-based
75) Which of the following is an example of a piece-rate plan?
A) $20 for each hour of work
B) $2 for each unit produced
C) stock options at cheaper prices
D) straight commission plan
E) spot bonuses
76) A(n) ________ pay plan pays for individual performance based on performance appraisal
ratings.
A) piece-rate
B) merit-based
C) employee stock ownership
D) profit-sharing
E) gainsharing
77) Daichi Inc. is a Japanese software development firm known for its high quality products.
