a.
in-basket exercise
b.
“you’re the leader” exercise
c.
commonplace ability test
d.
business game
e.
knowledge application test
49. In a(n) _____, assessment center participants may be asked to give a five-minute talk on why their
company should expand its market to a particular Eastern Europe country. They must defend their
selection to the rest of the members of a group. Participants are rated on their selling abilities,
self-confidence, aggressiveness, and oral communication skills.
a.
in-basket exercise
b.
leaderless group discussion
c.
unstructured business simulation
d.
knowledge application test
e.
leadership development exercise
50. Which of the following statements about assessment centers is true?
a.
Assessment centers evaluate how well a job applicant will fit into the culture of the
organization to which he or she has applied.
b.
Assessment centers are typically run at the job site and include ability tests and work
simulation.
c.
Assessment centers seldom, if ever, involve more than five people at any given time.
d.
Assessment centers are expensive to operate.
e.
All of the above statements about assessment centers are true.
51. In the feature “Managing Ethics and Corporate Social Responsibility”, when asked whether the
importance of ethical and social responsibly is expected to increase in importance over the next five
years, _____% of employers said yes.
a.
100
b.
82
c.
75
d.
64
e.
50
52. Which of the following is NOT a basic principle of good interview design?
a.
structured questions
b.
a focus on behavior
c.
systematic scoring
d.
interviewer training
e.
All of the above are elements of good interview design
53. Jillian is waiting for her interview with the human resource director for a large hospital. As the
interviewer comes into the office, he drops a piece of paper. Jillian sees that written on the piece of
paper are “education, past job experience as it relates to job, competencies, overtime, and hospital
budget.” During the interview, Jillian and the interviewer talk about her years at Western Kentucky
University and her favorite professors there, Kentucky basketball, Jillian’s past job as a bookkeeper for
an NBA basketball team, and the hospital budget. As she leaves Jillian feels frustrated because she did
not get to express how much she wanted this job. Jillian has just undergone a(n):
a.
unstructured interview
b.
inter-related interview
c.
semistructured interview
d.
personality test
e.
structured interview
54. After their interviews, Tom and Jerry met to compare experiences. They were fascinated by the fact
that the interviewer asked them identical questions. They found it even more interesting that the
questions asked were in the same order. As they ate lunch together, Tom looked at Jerry and said, “I
didn’t get to tell the interviewer that I plan to work for two years before I return to college. He didn’t
want to listen to anything except me responding to his questions.” Tom and Jerry have both
experienced a(n) _____ interview.
a.
unstructured
b.
formalized
c.
structured
d.
inter-related
e.
semistructured
55. Job analysis has shown you that competencies that are predictive for job success in supervisory
positions at your organization are communication skills, conflict management skills, and technical
skills. Which of the following behavioral questions will help you select the best candidate with respect
to competency?
a.
Can you give me an example when you had more to do than you had time to do it?
b.
What is your leadership style?
c.
Can you give me an example of a time when you had to resolve a conflict?
d.
If your organization were a tree, what type of tree would it be?
e.
None of these questions are about competencies.
56. As the manager of a slate mining company, you need to hire the best auditor available for the job. You
and your executive team are very pressed for time and scheduling interviews with each candidate with
each executive would be very time consuming. Personally, you know little about the technical aspects
of the auditing function, although your financial executive does. You will be bringing in a diverse
group of applicants. Your executive team is composed of two white males, an Asian male and a white
female. Which selection process should you use?
a.
Use a panel interview.
b.
Go with your instincts and pick the person that seems to suit your personality.
c.
Do not use the interview process at all.
d.
Hire headhunters to find the assistant.
e.
There is no way to avoid this problem. Interviewing is intrinsically time consuming.
57. Which of the following statements about general health (physical) examinations as a part of the job
selection process is true?
a.
Under the Americans with Disabilities Act, physical examinations can be given to all job
applicants.
b.
Physical examinations are one of the first steps in the selection process.
c.
Physical exams may be given only after a job offer has been made.
d.
A job applicant can be asked to undergo a physical examination at any point during the
selection process.
e.
All of the above statements about physical examinations as a part of the job selection are
true.
58. Which of the following statements about genetic testing and screening as a part of the job selection
process is true?
a.
Under the Americans with Disabilities Act, genetic testing and screening of persons with
disabilities is prohibited.
b.
Under the Americans with Disabilities Act, genetic testing and screening of persons with
disabilities is allowed.
c.
Genetic testing and screening can be undertaken only after a job offer has been made.
d.
Federal prohibition of genetic testing has prevented states from enacting legislation
allowing for genetic testing and screening.
e.
All of the above statements about genetic testing as a part of the job selection process are
true.
59. Research shows that applicant’s reactions to the selection process is positively correlated to retention.
Perception of fairness is the most important. Which of the following will not contribute to a perception
of fairness from the applicant’s point of view?
a.
For a person applying for a job as a computer programmer to write computer code in a job
simulation
b.
Give structured behavioral interviews to supervisory candidates
c.
Personal information gathered appeared to be handled confidentially.
d.
Feedback about scores is kept secret because it is not desirable for the candidates to feel
like they are in competition
e.
The organization has earned a reputation as affirmatively hiring minorities. You heard this
firsthand from a Hispanic friend who just was hired by them.
60. Keisha has applied for a job as a gardening expert for a landscaping company. Which of the following
selection measures would she consider to be most relevant and most fair?
a.
a handwriting analysis
b.
a test on plant recognition
c.
a dexterity test
d.
a paper-and-pencil test
e.
an exercise to determine her honesty
61. The Equal Employment Opportunity Commission (EEOC) has issued employer guidelines on how to:
a.
avoid discrimination because of national origin
b.
identify essential job functions
c.
test job candidates
d.
develop acceptable interviewing strategies
e.
do all of the above
62. Illegal discrimination against an entire protected group is called:
a.
nationalized discrimination
b.
universal discrimination
c.
differentiated selection and placement
d.
adverse impact
e.
disparate treatment
63. Fifty people have been interviewed and deemed qualified for twelve openings. Of these fifty, twenty
are women and thirty are white males. The final selection test was a panel interview. Ten of the white
males are hired and two of the women. Under the 80 Percent Rule, what can be said about the panel
interview?
a.
The selection rate for men was 60% compared to 40% for women. This indicates adverse
impact.
b.
The selection rate for the men is lower than the pass rate for the women. This indicates
there was no adverse impact.
c.
The panel interview appears to have had an adverse impact and should be investigated.
d.
The selection rate for women was lower than that for men, but above the 80% cutoff.
Therefore, there is no adverse impact.
e.
None of these is true.
64. An organization accused of illegal discrimination may be able to successfully defend its employment
practices by showing that the demonstrated discrimination is legally justified by:
a.
job relatedness
b.
a bona fide occupational qualification
c.
a bona fide seniority system
d.
a business necessity
e.
all of the above
65. A dental office in a small Nebraska town had two applicants for the job of receptionist, Tonya and
Carrie. Part of this job is the scheduling of appointments. Both Tonya and Carrie had similar work
experiences and educational achievements, but during identical skills tests, Tonya failed to grasp the
logistics of using the office’s computerized database for locating patient information. Carrie, who was
comfortable with the computer, was hired. Carrie was not part of a minority group. Tonya, who uses a
wheelchair for mobility, was not hired. This is not a case of discrimination because the hiring decision
was made on the basis of:
a.
a bona fide seniority system
b.
job relatedness
c.
a voluntary affirmative action program
d.
the mission statement
e.
a blind test
66. Which of the following is an example of a bona fide occupational qualification (BFOQ)for piloting a
small corporate jet with limited space in the cockpit?
a.
pilot’s gender
b.
pilot’s national origin
c.
pilot’s arrest record
d.
pilot’s height and weight
e.
pilot’s marital status
67. The Civil Rights Act of 1991 affirmed that:
a.
U.S. citizens employed outside the U.S. by U.S. multinationals are covered by American
civil rights legislation but foreign nationals working in the U.S. are excluded from the
Civil Rights Act.
b.
U.S. citizens employed outside the U.S. by U.S. multinationals and foreign nationals
working in the U.S. are excluded from the Civil Rights Act.
c.
U.S. citizens employed outside the US by U.S. multinationals are covered by American
civil rights legislation and foreign nationals working in the U.S. are covered by the Civil
Rights Act unless specified in other trade pacts.
d.
US citizens employed outside the U.S. by U.S. multinationals are excluded from American
civil rights legislation but foreign nationals working in the US are covered by the Civil
Rights Act.
e.
None of these is correct
68. Wild Winds, Inc., of New Iberia has decided to open a branch office in Italy and is seeking a manager
to open the branch. Italy is quite similar in culture to New Iberia. Italy does not require by law that an
HCN be hired. Wild Winds wishes to hold the costs down because the new branch is a startup. It is
important to quickly build relationships in Italy. All things considered, what is the best choice for
manager of the new site?
a.
Parent Country National
b.
Host Country National
c.
Third Country National
d.
It won’t matter, given your criteria hire any of them
e.
None of these will do
69. Which of the following statements about selection and placement processes for multinational
companies is true?
a.
The most effective employees for companies operating abroad are expatriates.
b.
Most multinational companies employee third-country nationals (TCNs).
c.
Expatriates are also called host-country nationals (HCNs).
d.
A Brazilian hired by a German firm to manage a subsidiary operation in Portugal would be
an example of a HCN.
e.
HCNs are typically selected using the selection process common to the host country.
TRUE/FALSE
1. The more important the position, the less the cost for selection should be.
2. Effective selection minimizes the risk of harm and the costs of associated lawsuits brought by victims
of violent or criminal acts performed by employees who should not have been hired.
3. Current employees should never be involved in any organization’s employee selection process.
4. A firm’s choice of recruiting methods influences the quality of applicants who apply for jobs.
5. Predicting who will perform tasks well is the goal of recruitment.
6. Criterion-related validation uses qualitative data to establish a relationship between predictor scores
and outcome criteria.
7. The term reliability refers to the usefulness of a predictor for correctly inferring the future job behavior
of applicants.
8. An applicant for the external auditing job who scored high in mathematical ability and low in social
skills could be given the job if the employer used the multiple-hurdles approach to choosing a new
hire.
9. The most common distortions by applicants in providing background information relate to the length
of employment and chronological age.
10. The purpose of assessment centers is to evaluate how well new employees will fit into the
organizational culture.
SHORT ANSWER
1. What is the economic utility associated with using a specific test of how a job candidate will perform
in his or her future job?
2. What are the three strategies used to ascertain whether inferences about job candidates’ performances
based on predictor scores will be valid?
3. There are three approaches commonly used for synthesizing the information gained during the
applicant-job match process. List them.
4. What two methods are most commonly used for assessing a job candidate’s personal history?
5. What information typically obtained on the application blank is most likely to inaccurate or distorted?
6. What are the most common types of written tests used to measure?
7. What is another name for work simulation?
8. Why are physical examinations no longer part of the pre-offer applicant selection process?
9. What is another term for adverse impact?
ESSAY
1. Discuss the advantages and disadvantages associated with each of the three selection process strategies
used to ascertain whether predictor scores can be used to infer an applicant’s behavior on the job.
2. Why do some businesses use a panel interview for selecting new employees?
3. Briefly describe an individual’s legal alternatives when he is positive that his employer has not
promoted him because of his national origin. Does the alleged discrimination automatically produce a
lawsuit?
4. What complexities might a expatriate manager for a multinational firm face in accomplishing the daily
activities of an overseas job?