100.
(p. 221)
_____ is defined as the degree to which employees can devote their attention to work, as
opposed to perpetrating or being victimized by office politics.
101. Reo is considering accepting a bribe from a company bidding on a construction project
even though he knows that the company has engaged in dangerous practices in the past. He
knows his family, friends, coworkers and managers would all consider this action unethical. This
decision is causing him a great deal of stress. Reo is feeling a high level of ______ based on
______.
102. An individual could argue that stealing food is defensible and ethical to save your child
from starvation. This rationale is based on which of the following principles?
103.
(p. 222)
Which of the following has been proven in research studying the impact of trust on
performance and commitment?
104.
(p. 222)
Research has shown that trust does NOT share a positive correlation with _____.
105.
(p. 222)
Employees who do not trust their authorities have _____ relationships that are based on
narrowly defined, quid pro quo obligations.
106.
(p. 222)
Which of the following is a feature of economic exchange relationships between
organizations and employees?
107.
(p. 222)
As trust increases between employees and their authorities, _____ relationships develop
that are based on vaguely defined obligations that are open–ended and long term in their
repayment schedule.
108.
(p. 222)
Which of the following is a feature of social exchange relationships between organizations
and employees?
109.
(p. 223)
_____ is a perspective that acknowledges that the responsibility of a business
encompasses the economic, legal, ethical, and citizenship expectations of society.
110.
(p. 223)
Fulfilling the legal component of corporate social responsibility suggests that the
organization has reached the _____ of moral development.
111.
(p. 224)
While fulfilling the ethical component of corporate social responsibility, an organization
does what is right, just, and fair. This suggests that the organization has reached the _____ of
moral development.
112.
(p. 224)
Which of the following is a unique feature of the citizenship component of corporate social
responsibility?
113.
(p. 200–201)
Tina and her sister Rita work for the Central Park library. Rita recently found out
that her sister has been issuing free membership cards to her friends. This caused a significant
dip in the membership fee account. Tina would lose her job if the management found out.
Define trust. Briefly explain the relationship between trust, justice, and ethics.
114.
(p. 202)
Carol, a fresher out of college, has got her first job at Leo Motors. Many of her friends
would now be her colleagues and competitors. Carol is concerned about the various issues she
could face at work. Illustrate and briefly explain the factors that influence trust levels.
115.
(p. 205)
What is trustworthiness? Explain how employees can gauge the “track record” of their
supervisors.
116.
(p. 208–211)
How can employees evaluate the fairness of an authority’s decision making?
117.
(p. 209)
What are the rules under procedural justice that serve to create equal employment
opportunity? Explain.
118.
(p. 210)
Describe interpersonal justice and its significance. Explain the two rules that foster
interpersonal justice.
119.
(p. 214)
What is moral intensity? Briefly explain the factors that drive moral intensity.
120.
(p. 222)
Discuss how relationships based on the economic and social exchange play an important
role in the employee-authority relationships.
121.
(p. 223–224)
Differentiate between the ethical and legal components of corporate social
responsibility.