CHAPTER 7
1. There are at least as many _____ as there are incumbents
(a) occupations
(b) positions
(c) jobs
(d) class-series
2. Which of the following is not normally included within a job description?
(a) job tasks
(b) job performance standards
(c) job specifications
(d) job identification data
3. Which one of the following jobs would most likely relate to the kind of supervision described
under the code words “Under general direction”?
(a) top executive
(b) executive secretary
(c) systems analyst
(d) clerk
4. Combining groups of jobs for a particular organization into a specific class is accomplished based
upon all of the following except
(a) the jobs receive the same range of pay
(b) the jobs can be referred to by the same class title even though they have different job
titles
(c) the jobs have similar responsibilities and duties
(d) the jobs have the same performance standards
5. What do titles like firefighter, police officer, and flight attendant have in common?
(a) macho sounding
(b) gender neutral
(c) court mandated
(d) required by law
6. As one moves up the organizational ladder, the responsibility and duty statements are stated in
(a) very precise terms
(b) more general terms
(c) goal-oriented terms
(d) terms related to financial requirements
7. Which one of the following is most likely to have activity/task/duty statements that begin with the
word “May”?
(a) position description
(b) class description
(c) job description
(d) job definition
8.
Which one of the following would not normally be included within the Employment Standards
section of a job description?
(a) education level required
(b) skill level required
(c) physical standards
(d) performance standards
9. A major weakness in using task or behavior inventories developed by recognized and respected
organizations is that they
(a) cover a wide variety of work
(b) are too general to be helpful in identifying useful differences among specific jobs
(c) have been pre-tested by the developer
(d) require less developmental time
10. Which of the following sections of a job description permits quick and easy identification as to
whether or not the job is exempt or nonexempt relative to the requirements established under the
Fair Labor Standards Act?
(a) job title
(b) job status
(c) job duties
(d) job summary
11. Which of these terms allows for the most discretionary authority by the incumbent?
(a) under general direction
(b) under administrative direction
(c) under immediate supervision
(d) under direction
12. Among the following benefits, which one would be an initial value of the job description to the
organization?
(a) pinpointing vital personnel requirement gaps as well as identifying unneeded
positions or employees
(b) giving the manager the authority to terminate an employee
(c) providing required training
(d) appraising individual performance
13. Job requirements are
(a) emotional considerations
(b) financial considerations
(c) operational considerations
(d) legal considerations
14.
The most critical part of the identification process in a job description is specifying
(a) job status
(b) job title
(c) pay range
(d) name of incumbent
15. All but which one of the following statements are useful in describing the job definition section of
a job description?
(a) specifies knowledge and skill requirements
(b) can be listed in a priority or hierarchical ordering
(c) may include 3 to 10 major modules of work
(d) should be updated when job requirements change
Match the item description listed in the right-hand column with the specific element it relates to in the
left-hand column:
Element Description
16. Standing Operating Procedures (a) Listing of required education,
experience, physical requirements, and
certificates
17. Specifications (b) Description of an acceptable level of
work
18. Performance Standards (c) Job activities that must be performed by
an incumbent
19. Duties (d) A step-by-step description of how to
perform work activities
20. Employment Standards (e) Knowledge, responsibilities, and
conditions within which a job is
performed
Match the description of an element of a job description listed in the right-hand column with the proper
element listed in the left-hand column:
Element Description
21. Job Identification (a) Major end results
22. Job Summary (b) Job worth data
23. Job Definition (c) Word picture
24. Job Accountabilities (d) Title
25. Job Specifications (e) Responsibilities and duties
Chapter 7