CHAPTER 6
1. A document that may be formally developed by the organization or even informally by an
employee that can provide very useful job analysis information is
(a) an organization chart
(b) a job description
(c) procedures manual
(d) a process chart
2. A change occurring in the workplace that provides great promise for improving job analysis
processes is
(a) better educated work force
(b) computer-based word processing
(c) behavioral science influence on management
(d) team-based work force
3. One of the first documents an employee should be asked to complete in the job analysis process is
(a) list of tasks
(b) knowledge and skills requirements to perform job assignments
(c) working conditions
(d) organization chart identifying supervisor reporting to and reporting subordinates
4. All but which one of the following are problems related to the use of the verb selection for a task
statement?
(a) introduces the what of the task
(b) may have a variety of meanings
(c) is jargon based
(d) has subjective implications
5. In addition to the incumbent, the best individual (or party) to contact to clarify task statements is
(a) personnel subject-matter specialist
(b) immediate supervisor
(c) manager of unit
(d) grievance specialist
6. Job specification questionnaires provide information on
(a) market value of job
(b) knowledge and skills required of incumbent
(c) tasks to be performed
(d) personnel department’s recommendations regarding job duties
7. Structured questionnaires are useful for all but which one of the following reasons?
(a) relatively easy to complete by incumbent
(b) easy to review and assess by analyst
(c) requires good incumbent writing skills
(d) provides comparable data across a variety of jobs
8.
A major barrier facing the implementation of an effective job analysis program is
(a) must meet rigid federal guidelines
(b) requires considerable time of all involved parties
(c) has limited usefulness
(d) cannot be kept current
9. The first step in job analysis is to
(a) learn about the structure, operations, and jobs of the organization
(b) determine the organization’s use of job content and other related data
(c) identify and select methods for collecting job content data
(d) schedule the necessary and logical work steps
10. In which one of the following job analysis methods would it be the easiest for employees with
poor writing skills to provide job content data?
(a) diary/log
(b) checklist
(c) open-ended questionnaire
(d) interview
11. Which method is the most efficient way to collect a wide array of job content data in a relatively
short period of time?
(a) questionnaire
(b) diary/logs
(c) observation
(d) interview
12. A _____________ is a coordinated series of work activity elements used to produce an
identifiable and definable output that can be independently consumed or used.
(a) goal
(b) skill
(c) task
(d) behavior
13. A task statement begins with
(a) subject
(b) job title
(c) action verb
(d) incumbent’s name
14. The US Air Force developed which one of the following job analysis methodologies?
(a) FOCAS
(b) V-TEC
(c) CODAP
(d) PAQ
15.
A job analysis methodology that describes what a worker does in relation to data, people, and
things was developed by
(a) United States Air Force
(b) Southern Association of Colleges and Schools
(c) US Department of Labor
(d) Control Data Corp
16. What is the PAQ?
(a) an intelligence test
(b) a system for performance appraisal
(c) an attitude survey technique
(d) a job analysis questionnaire
Match the definitions listed in the right-hand column with the terms to which they best apply listed in the
left-hand column:
Term Definition
17. Duty (a) Any kind of action, movement, or
behavior required of an incumbent to
perform job assignments
18. Responsibility (b) A coordinated series of work activities
used to produce an identifiable and
definable output which can be consumed
or used
19. Activity (c) One or more tasks performed to carry
out a job responsibility
20. Task (d) A statement(s) that, taken together,
describes the general nature of the job
They organize the job into broad but
distinct categories
Match the activity listed in the right-hand column that takes place within the particular job analysis
planning step listed in the left-hand column:
Job Analysis Planning Step Activity
21. Determine the use of organizational (a) Check organization charts, process
job content and other related data charts, and procedure manuals
22. Schedule the necessary and logical (b) Employment, training, job and
work steps organizational design are potential users
23. Learn about the structure, operations, (c) Forecast time requirements to
and jobs of the organization complete various phases of a project
24. Identify and select methods for (d) Interview incumbents and
collecting job content data and observe work being
other related facts performed
Chapter 6