97.
(p. 145)
People who experience higher levels of challenge stressors tend to have higher levels of:
98.
(p. 147)
Two people sharing the responsibilities of a single job, as if the two people were a single
performing unit is known as:
99.
(p. 149)
Organizations can provide _____, aimed at increasing job-related competencies and skills,
that help employees to cope with stressful demands.
100.
(p. 149)
All of these are examples of supportive practices used by organizations that help
employees manage and balance the demands that exist for them in their jobs EXCEPT:
101.
(p. 150)
As an alternative to managing stressors, many organizations teach employees to use _____
to counteract the effects of stressors by engaging in activities that slow the heart rate, breathing
rate, and blood pressure.
102.
(p. 150)
Which of these techniques attempt to help people appraise and cope with stressors in a
more rational manner?
103. Veronica is feeling over-stressed and has asked her manager if there are any supportive
practices available to help her. Her manager suggests that since Veronica is interested in
environmental issues, she should take advantage of a program that would enable her to take six
months away from the company to work on the local “reclaim the bay” initiative. Veronica’s
manager is offering her _____.
104.
(p. 130–131)
Define the terms stress, stressor, and strains.
105.
(p. 131–132)
Write a note on the transactional theory of stress.
106.
(p. 133–137)
Explain the difference between hindrance stressors and challenge stressors. What
are the four types of stressors? Provide an example of a stressor for each type.
107.
(p. 138, 139,141)
Christopher works as a financial analyst in an investment firm. Because several of
his colleagues resigned from the firm, he had to take over extra responsibilities. His manager
notices that Christopher has started smoking heavily and often gets irritable with his co-workers.
What kind of strain is Christopher experiencing? If you were his manager, what kind coping
mechanism would you prefer that he uses to cope with the stress?
108.
(p. 141,143)
Tina is a highly ambitious graphic designer. She has a constant sense of urgency,
and tends to be impatient with persons who do not live upto her sense of perfection. Her general
activity level is very high, and she sets high standards for herself work-wise. She puts in much
more effort into her work than other people do. What type of behavior pattern does she have?
How would this influence her work? Are there any risks associated with her behavior pattern?
109.
(p. 137–138)
Do people cope with stressors differently? Explain the four broad categories of
coping.
110.
(p. 146–147)
FinSmart, a finance firm plans to hire an industrial counselor to help employees
cope with stress. The firm also holds relaxation trainings, and plans to build a recreation room
where employees can relax. The finance manager of the firm feels that these are unnecessary
costs. How would you counter his argument? Select an organization, and identify the stress
management approach it uses.
111.
(p. 147, 150, 151)
What is a stress audit? Explain how to reduce stressors and strains.
112.
(p. 149)
The organization must help its employees cope with stress. List the various resources an
organization can provide to help employees cope with stressors.
113.
(p. 150–151)
Describe the practices that organizations use to reduce employee strains.