60.
(p. 101)
Which of the following is true about knowledge of results?
61.
(p. 101)
A publishing firm believes in providing continuous feedback to employees regarding their
work. Newly hired employees are assigned a mentor who works in their team. The mentor reviews
the new employee’s work, and provides tips on improving productivity. In this example, the firm is
addressing which of the following critical psychological states that make work satisfying for
employees?
62.
(p. 102)
Jon is the marketing head at Avion International, an import-export agency. His calendar is
filled with: meetings with heads of the companies; interviewing new people; giving interviews to
business magazines; attending presentations and seminars in different countries. Jon feels that
every workday he has something different to do, and he is rarely bored with his job. According to
the job characteristics theory, which of the following is true about Jon’s job?
63.
(p. 102)
George is a car wash employee whose job consists of directing customers into the
automated car wash. Which of the following statements is true about George’s job?
64.
(p. 103)
According to the job characteristics theory, the degree to which the job requires
completing a whole, identifiable, piece of work from beginning to end with a visible outcome is
known as:
65.
(p. 102)
Ann works at Creative Links International. Her job requires her to spend 8 hours a day
entering the employees’ salary information on Excel spreadsheets. Ann’s job is characterized by:
66.
(p. 102)
Joe was recently hired at Creative Ideas, an advertising firm. Part of his training involves
moving through all of the departments and learning what each one does. Everyday is something
new for him and requires him to use different skills and knowledge. He truly enjoys the challenge
of facing something new every workday. Joe’s job is characterized by:
67.
(p. 103)
Tom is a commercial interior designer. He is responsible for arranging the basic layout of
spaces within a building as well as other aspects such as the acoustics, lighting, temperature,
color, furniture, furnishings, moldings, and paneling inside the building. He enjoys transforming
interior spaces into something functional as well as aesthetically appealing. Tom’s job has:
68.
(p. 104)
According to the job characteristics theory, the degree to which the job has a substantial
impact on the lives of other people, particularly people in the world at large is known as:
69.
(p. 104)
According to the job characteristics theory, the degree to which the job provides freedom,
independence, and discretion to the individual performing the work is known as:
4-51
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McGraw-Hill Education.
70.
(p. 104)
According to job characteristics theory, which of the following responsibilities CANNOT be
described as part of an autonomous job?
4-52
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
71.
(p. 104)
When your job provides _____, you view the outcomes of it as the product of your efforts
rather than the result of careful instructions from your boss or a well-written manual of
procedures.
72.
(p. 104)
Seth is a tax accountant who has the freedom to set his own schedule with his clients.
This indicates that Seth’s job has:
73.
(p. 105)
According to the job characteristics theory, the degree to which carrying out the activities
required by the job provides the worker with clear information about how well he or she is
performing is known as:
74.
(p. 105)
In job characteristics theory, the degree to which employees have strong needs for
personal accomplishments or developing themselves beyond their current levels is known as:
75. Employees are engaged in ______ when they shape, mold, and redefine their jobs in a
proactive way.
76.
(p. 105)
According to job characteristics theory, if employees lack _____, more variety and
autonomy should not increase their satisfaction very much.
77.
(p. 106)
When the duties and responsibilities associated with a job are expanded to provide more
variety, identity, and autonomy, it is termed as:
78.
(p. 106)
Which of the following statements is true regarding job satisfaction?
79.
(p. 108)
States of feeling that are often mild in intensity, last for an extended period of time, and
are not explicitly directed at or caused by anything are known as:
80.
(p. 108)
Moods can be categorized into: