Chapter 3 Values
Objective Quiz Questions Name
Section/Score
TRUE/FALSE
_____ 1. Intrapreneurs are individuals within existing organizations that create wealth for the
organization by using existing resources and capacities in new ways.
_____ 2. If teamwork is carried too far, it may lessen the degree of individual motivation.
_____ 3. The majority of Americans believe that traditional values are growing stronger.
_____ 4. Stewardship is the willingness to be accountable for the well-being of a larger
organization by operating in service, rather than in control.
_____ 5. Visionary leadership does not require setting specific goals and objectives.
_____ 6. Values are those standards or qualities within a society that are regarded as guiding
principles for behavior and action.
_____ 7. According to Kevin Murphy in his book Honesty in the Workplace, programs, ideas
and a workplace environment that encourage commitment to the organization are the
best way to deter dishonesty and crime in the workplace.
_____ 8. Trust is the conviction that leaders mean what they say, not that we always agree
with what they say.
_____ 9. Emphasis on short-term, employee equity—especially compensation—is decreasing.
_____ 10. When an organization has a code of ethics it always acts more ethically.
_____ 11. Patience is the ability to accept delay graciously.
_____ 12. According to Blanchard and Peale, the most difficult part of being ethical is deciding
what is right, not doing what is right.
_____ 13. Personal and organizational values are the basis of all human relations.
_____ 14. A leader without trust will have no followers.
_____ 15. Commitment is an attachment to the organization allows people to do things of their
own willingly.
35
Chapter 3 Values
MULTIPLE CHOICE
______ 1. According to Suzanne Chazin, the ultimate key to success is:
a. luck
b. perseverance
c. talent
d. brains
e. training and development
f. healthy competition among internal groups
g. both A and B
h. none of the above
______ 2. Organizational values include all the following except:
a. equity
b. risk taking
c. teamwork
d. all the above are organizational values
______ 3. According to Tom Peters, what separates winners from losers is:
a. attention to detail
b. energy and spirit
c. keeping meticulous book
d. all of the above
e. only A and B of the above
______ 4. Organizational ethics:
a. emulate the boss’ ethics
b. are the same as a summation of individual ethics
c. are best achieved by having a code of ethics
d. all of the above
e. none of the above
______ 5. According to an NBC-Wall Street Journal poll, ____________ of Americans
believe that traditional values are growing weaker:
a. 25%
b. 50%
c. 75%
d. none of the above
______ 6. Which of the following is NOT a basic “ethics check” question?
a. how does it make me feel about myself?
b. is it legal?
c. does it promote balanced relationships?
d. none of the above—i.e., they are all basic ethics questions
36
Chapter 3 Values
______ 7. Which of the following is NOT a principle of ethical power for individuals?
a. pride
b. patience
c. perseverance/persistence
d. positiveness
e. none of the above—i.e., they are all ethical principles
______ 8. Integrity is best described as:
a. refraining from lying, cheating, or stealing
b. the willingness to take charge and suffer the consequences of decisions
c. being truthful, trustworthy and sincere
d. rewarding and being responsive to employee needs
e. all of the above
______ 9. Three types of equity in organizations are:
a. internal, external, and individual
b. internal, external and central
c. individual, central, and group
d. none of the above
______ 10. Individual equity refers to:
a. how fairly each job is paid within and organization
b. performance pay based on how well individuals perform their jobs
c. how well a job pays compared to jobs in other organizations
d. none of the above:
______ 11. According to the “Seven Rules of Service,” quality service is:
a. eating into profits
b. “being nice” to customers and employees
c. inseparable from integrity, leadership, and communication
d. none of the above
______ 12. Personal values include:
a. dependability
b. enthusiasm
c. teamwork
d. all of the above
e. only A and B of the above
______ 13. Entrepreneurship is associated with:
a. creation of wealth
b. risks
c. failure
d. all of the above
e. only a and b of the above
37
Chapter 3 Values
______ 14. Compassion is:
a. closely related to empathy
b. feeling for and closely understanding another person’s difficult situation
c. detrimental for morale and job performance
d. all of the above
e. only a and b of the above
38
Chapter 3 Values
Objective Quiz Answers