71.
(p. 71)
Sean recently joined the marketing team at Axon International. He will be starting at the
company in two weeks. Sean has had the reputation of being an expert in ad campaigns and
catching the nerve of the target audience. However, he also has the reputation of not getting
along with anyone. He doesn’t care much about where and for whom he works but is primarily
motivated to achieve goals for himself and beat his own records. As soon as Amanda heard about
Sean joining the team, she turned in her resignation. Ashton, another team member, called Sean
and held a lunch meeting to express all the team members’ concerns. He tried to reason with
Sean to smooth things out before he formally joins the team.
Ashton’s reaction can be described as _____.
72.
(p. 72)
Recently Seatm was added to the marketing team at Axon International. He will be
starting at the company in two weeks. Sean has had the reputation of being an expert in ad
campaigns and catching the nerve of the target audience. However, he also has the reputation of
not getting along with anyone. He doesn’t care much about where and for whom he works but is
primarily motivated to achieve goals for himself and beat his own records. As soon as Amanda
heard about Sean joining the team, she turned in her resignation. Ashton, another team member,
called Sean and held a lunch meeting to express all the team members’ concerns. He tried to
reason with Sean to smooth things out before he formally joins the team.
Sean can be described as a(n) _____.
73.
(p. 72)
_____ possess low levels of organizational commitment but high levels of task
performance and are motivated to achieve work goals for themselves, not necessarily for their
company.
74.
(p. 72)
“Lone wolves” is one of the four types of employees based on the degree of organizational
commitment and task performance. “Lone wolves” are likely to respond to negative events with
_____.
75.
(p. 72)
The talented employees who display high level of task performance but never seem to
want to get involved in important decisions about the future of the company are most likely to be
“_____.”
76.
(p. 72)
A(n) _____ merely exerts the minimum level of effort needed to keep their jobs.
77.
(p. 72)
“_____” possess low levels of both organizational commitment and task performance.
78.
(p. 72)
Apathetics tend to respond to negative events with _____, because they are low
performers who lack marketable skills, and who do not have a high enough level of organizational
commitment needed to engage in acts of citizenship.
79.
(p. 72)
Tim is a new hire at The Journal, a weekly publication. He does not like his job and is not
committed to the organization. He hardly exerts any effort that is required to keep his job. Tim is
staying with The Journal because he does not want to be “unemployed.” Tim is a(n) “______.”
80.
(p. 72)
“_____” is a form of withdrawal in which employees appear to be working but are actually
distracted by random thoughts or concerns.
81. Jonas continually breaks off from his assigned tasks to check the football scores or check
his friends’ Facebook updates. He is engaging in ______, which is a type of ______.
82.
(p. 72)
“_____” refers to the verbal chatting about nonwork topics that goes on in cubicles and
offices or at the mailbox or vending machines.
83.
(p. 72)
“_____” indicates an intentional desire on the part of the employee to look like he/she is
working, even when not performing work tasks.
84.
(p. 72)
When employees engage in _____, they use work time and resources to complete
something other than their job duties, such as assignments for another job.
85.
(p. 72)
The most widespread form of psychological withdrawal among white-collar employees is
_____, using Internet, e-mail, and instant messaging access for their personal enjoyment rather
than work duties.
86.
(p. 72)
Which of the following is a psychological withdrawal behavior?
87.
(p. 73)
Which of the following is a form of physical withdrawal?
88.
(p. 73)
Missing meetings is a form of _____ withdrawal.
89.
(p. 73)
_____ reflects the tendency to arrive at work late, or leave work early.
90.
(p. 75)
The most serious form of physical withdrawal is _____.
91.
(p. 75)
According to the _____ model of withdrawal, various withdrawal behaviors are
uncorrelated with one another, occur for different reasons, and fulfill different needs on the part
of employees.
92.
(p. 75)
The _____ model of withdrawal argues that the various withdrawal behaviors negatively
correlate with one another—that doing one means you’re less likely to do another. The idea is that
any form of withdrawal can compensate for, or neutralize, a sense of dissatisfaction, which makes
the other forms unnecessary.
93.
(p. 75)
Which model of withdrawal argues that the various withdrawal behaviors are positively
correlated. For example, the tendency to daydream or socialize leads to the tendency to come in
late or take long breaks, which leads to the tendency to be absent or quit.