44.
(p. 65)
The term “focus of commitment” refers to all of the following EXCEPT:
45.
(p. 66)
Employees who feel a sense of _____ commitment tend to engage in more interpersonal
and organizational citizenship behaviors, such as helping, sportsmanship, and boosterism.
46.
(p. 67)
The _____ model suggests that employees with fewer bonds will be most likely to quit the
organization.
47.
(p. 67)
The _____ model suggests that employees who have direct linkages with “leavers” will
themselves become more likely to leave.
48.
(p. 67)
Maria is rather quiet at her work place. Her only friend at work, Nancy, quit the company a
month ago. The _____ model suggests that Maria will soon quit her job because Nancy is not
working in the same organization anymore.
Check All That Apply Questions
49. Which of the following are considered drivers of overall organizational commitment?
(Check all that apply)
50.
(p. 68)
Which of the following terms refers to the work and nonwork forces that bind us to our
current employer?
51.
(p. 68)
Which of the following is one of the three types of organizational commitment that focuses
on personal and family issues more than the other two commitment types?
52.
(p. 68)
Miranda works for the United Bank at Madison. She feels over-worked and dislikes her job
profile. But Miranda cannot quit because she needs the job to repay her education loan.
What type of commitment does Miranda have?
to.
53.
(p. 69)
The factors that increase normative commitment include:
54.
(p. 69)
_____ commitment exists when there is a sense that staying at a firm is the “right” or
“moral” thing to do.
55.
(p. 69)
Normative commitment from employees can result from all of these EXCEPT:
56.
(p. 69)
Nelson Roe works as an assistant coach for the Washington Wizards in the NBA. Recently
he was offered the Head-coaching duties at the Portland Blazers. Though their terms and
remuneration were very attractive and it would be a huge career move for Nelson, he declined the
offer. He felt it was with Washington Wizards that he learned and developed as a coach, and that
staying back at Washington Wizards is the right thing to do and is his obligation. This is an
example of _____ commitment.
57.
(p. 65)
Jess, Frank, and Ted are coworkers at Crossroad Inc. Having worked at CI for five years
now, the three are discussing their career one day during lunch break when they heard Mary just
quit and decided to work for a competitor. Frank remarks that it is not worthwhile for him to leave
like Mary because he is so close to getting his big promotion. He has put in the time and hard
work for this promotion. If he left for another company, he will not likely get this opportunity again.
Ted replies to Frank that for him, it’s the CI’s relaxed atmosphere and his best friends at CI that
keeps him working there. When they asked Jess about how he felt, Jess indicates that Mary had
no bonds to CI. She was relatively new and had not invested any time at CI. “For me,” Jess says,
“CI gave me an opportunity and invested so much in mentoring me, preparing me for the position,
and showing me the ropes to success. There is no way that I can desert them by leaving for
another company.”
Ted is exhibiting:
58.
(p. 68)
Frank, Jess, and Ted are coworkers at Crossroad Inc. Having worked at CI for five years
now, the three are discussing their career one day during lunch break when they heard Mary just
quit and decided to work for a competitor. Frank remarks that it is not worthwhile for him to leave
like Mary because he is so close to getting his big promotion. He has put in the time and hard
work for this promotion. If he left for another company, he will not likely get this opportunity again.
Ted replies to Frank that for him, it’s the CI’s relaxed atmosphere and his best friends at CI that
keeps him working there. When they asked Jess about how he felt, Jess indicates that Mary had
no bonds to CI. She was relatively new and had not invested any time at CI. “For me,” Jess says,
“CI gave me an opportunity and invested so much in mentoring me, preparing me for the position,
and showing me the ropes to success. There is no way that I can desert them by leaving for
another company.”
Frank is exhibiting:
59.
(p. 69)
Red, Jess, and Frankare coworkers at Crossroad Inc. Having worked at CI for five years
now, the three are discussing their career one day during lunch break when they heard Mary just
quit and decided to work for a competitor. Frank remarks that it is not worthwhile for him to leave
like Mary because he is so close to getting his big promotion. He has put in the time and hard
work for this promotion. If he left for another company, he will not likely get this opportunity again.
Ted replies to Frank that for him, it’s the CI’s relaxed atmosphere and his best friends at CI that
keeps him working there. When they asked Jess about how he felt, Jess indicates that Mary had
no bonds to CI. She was relatively new and had not invested any time at CI. “For me,” Jess says,
“CI gave me an opportunity and invested so much in mentoring me, preparing me for the position,
and showing me the ropes to success. There is no way that I can desert them by leaving for
another company.”
Jess is exhibiting:
60.
(p. 71)
An active, destructive response by which an individual either ends or restricts
organizational membership is referred to as _____.
61.
(p. 71)
An active, constructive response to a negative situation, in which individuals attempt to
improve the situation, is referred to as _____.
62.
(p. 71)
A passive, constructive response to negative events that maintains public support for the
situation while the individual privately hopes for improvement is referred to as _____.
63.
(p. 71)
Which of the following terms refers to a passive, destructive response in which interest
and effort in the job declines?
64.
(p. 71)
Organizational commitment should decrease the likelihood that an individual will respond
to a negative work event with _____ or _____.
65.
(p. 71)
Organizational commitment should increase the likelihood that an individual will respond
to a negative work with _____ or _____.
66.
(p. 71)
“Stars” is one of the four types of employees based on the degree of organizational
commitment and task performance. “Stars” likely respond to negative events with _____ because
they have the desire to improve the status quo and the credibility needed to inspire change.
67.
(p. 71)
“Citizens” is one of the four types of employees based on the degree of organizational
commitment and task performance. “Citizens” are likely to respond to negative events with _____
because they may not have the credibility needed to inspire change but possess the desire to
remain a member of the organization.
68.
(p. 71)
Which of the following types of employees possesses high commitment and low task
performance but perform many of the voluntary “extra-role” activities that are needed to make the
organization function smoothly?
69.
(p. 71)
Which of the following types of employees possesses high commitment and high
performance and are held up as role models for other employees?
70.
(p. 71)
Sean was recently added to the marketing team at Axon International. He will be starting
at the company in two weeks. Sean has had the reputation of being an expert in ad campaigns
and catching the nerve of the target audience. However, he also has the reputation of not getting
along with anyone. He doesn’t care much about where and for whom he works but is primarily
motivated to achieve goals for himself and beat his own records. As soon as Amanda heard about
Sean joining the team, she turned in her resignation. Ashton, another team member, called Sean
and held a lunch meeting to express all the team members’ concerns. He tried to reason with
Sean to smooth things out before he formally joins the team.
Amanda’s reaction can be described as _____.