60.
(p. 76) Which of the following statements is true of the conventional level in moral development?
61.
(p. 76) Which of the following statements is true of the postconventional level in moral development?
62.
(p. 76) Which of the following statements is true of the preconventional level in moral development?
63.
(p. 76) Highly ______ and unsupervised situations increase the odds of unethical behavior.
64.
(p. 77) Which of the following questions is part of the Rotary International four-way test?
65.
(p. 77) Which of the following questions is part of the Rotary International four-way test?
66.
(p. 77) Which of the following questions is part of the Rotary International four-way test?
67.
(p. 77) Which of the following questions is part of the Rotary International four-way test?
68.
(p. 77) Which of the following statements is true of global ethics?
69.
(p. 77) ______ refers to ethical decisions that are made based on the ethical standards of a particular country.
70.
(p. 77) According to _____, managers should make the same ethical decisions across countries.
71.
(p. 60) Describe your attitude about college in general and the specific college you are attending.
72.
(p. 62) Give two examples of when your attitude affected your performance. One should be a positive effect
and the other a negative one. Be sure to fully explain how your attitudes affected performance.
73.
(p. 62) Give an example of when you lived up to (or down to) someone else’s expectations of your
performance (the Pygmalion effect). It could be a parent’s, teacher’s, coach‘s, or boss’s expectations. Be
specific.
74.
(p. 63) Based on your answers in Self-Assessment Exercise 3-2, what will you do to improve your job
attitude? Be specific.
75.
(p. 65) Has job or school satisfaction affected your absenteeism? Explain your answer. For example, do you
attend a class or job more if you are satisfied with it or if you are dissatisfied with it?
76.
(p. 66) Consider a specific job you hold or have held. Measure your job satisfaction for the job by rating each
of the seven determinants of job satisfaction using a scale from 1 (not satisfied) to 5 (satisfied); then add up the
total points and divide by seven to get your average, or overall, job satisfaction level. Be sure to write down the
seven determinants and your ratings.
77.
(p. 66) Has job or school satisfaction affected your performance? Explain your answer. For example,
compared to your work in classes or jobs that you are satisfied with, do you work as hard and produce as much
for classes or jobs that you are dissatisfied with?
78.
(p. 67) Describe your self-concept.
79.
(p. 68) Give an example of when you lived up to or down to your own expectations (self-efficacy leading to
self-fulfilling prophecy).
80.
(p. 70) Which of the four general guidelines to building a positive self-concept needs the least work? The most
work? Explain your answer.
81.
(p. 60) What is your attitude toward life? Do you agree with the statement, “Life sucks, then you die”?
82.
(p. 61) Do more managers have Theory X or Theory Y attitudes today? Be sure to give examples to back up
your statements.
83.
(p. 62) Do you really believe that you can get better results with people using the Pygmalion effect—being
positive and encouraging, rather than negative and threatening? Be sure to give examples to back up your
statements.
84.
(p. 65-66) Do you believe that most organizations really try to provide employees with job satisfaction? Give
examples of what firms do to increase job satisfaction.
85.
(p. 67) Is having a positive self-concept really all that important?
86.
(p. 72-73) What is your view of spirituality in the workplace?
87.
(p. 77) Do most people behave ethically at work, or do they lie, cheat, and steal?
88.
(p. 77) Which method of justifying unethical behavior do you think is most commonly used?
89.
(p. 62) How does a management’s attitude affect employee performance? Discuss how the Hawthorne effect is
related to the Pygmalion effect.
90.
(p. 64) Describe the methods a manager can use to shape and change employee attitudes.
91.
(p. 65) Describe the seven determinants of job satisfaction.
92.
(p. 67) Describe self-concept and how one’s self-concept is formed.
93.
(p. 68) Describe the attribution theory in relation to self-concept.
94.
(p. 69) Describe the four general guidelines you can implement in your daily life to improve your self–
concept.
95.
(p. 73) Describe the five spiritual principles that have been useful in personal and professional development.
96.
(p. 74-75) Compare the three levels of moral development.
Fill in the Blank Questions
97.
(p. 61) According to Douglas McGregor, managers with _____ attitudes hold that employees dislike work and
must be closely supervised to get them to do their work.
98.
(p. 65) A(n) _____ is a process of determining employee attitudes about the job and work environment.
99.
(p. 64) The work itself, pay and benefits, supervision, coworkers, attitude toward work, and _____ are
determinants of job satisfaction.
100.
(p. 67) Self-concept is also called _____.
101.
(p. 68) The _____ occurs when your expectations affect your success or failure.
102.
(p. 69) Real self-esteem is based on _____, not praise for low performance.
103.
(p. 71) A person’s _____ are the things that have worth for or are important to the individual.
104.
(p. 71) When something is of value to you, you tend to have _____ attitudes toward it.
105.
(p. 76) _____ refers to understanding right from wrong and choosing to do the right thing.
106.
(p. 75) The three factors affecting ethical behavior are personality traits and attitudes, the situation, and _____.