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1.
(p. 31) People with an internal locus of control are closed to new experiences to improve performance.
2.
(p. 31) Locus of control is a two-dimensional personality classification method.
3.
(p. 33) According to the Big Five Model of Personality, people characterized by assertiveness, ambition, and
energy are generally strong in dominance.
4.
(p. 33) Emotional stability is important in dealing with situations that need efficiency under pressure.
5.
(p. 36) The Myers-Briggs Type Indicator (MBTI) identifies one's personality inclinations for certain ways of
feeling and leading.
6.
(p. 37) Stressors are similar in how they affect different individuals.
7.
(p. 37) Stress is an individual matter.
8.
(p. 37) Some stress helps improve performance.
9.
(p. 38) People with Type B personalities have more stress than people with Type A personalities.
10.
(p. 39) Chronic stress can lead to burnout.
11.
(p. 39-40) Exercise, nutrition, relaxation, positive thinking, and a good support system help in tackling stress.
12.
(p. 41) Today, it is generally agreed that intelligence is a product of genetics and not of the environment.
13.
(p. 44) Accommodators rely more on other people for information than on technical analysis.
14.
(p. 44) We tend to get along better with people who have the same learning style as ourselves.
15.
(p. 45) Stereotyping is our tendency to see things from a narrow focus that directly affects us.
16.
(p. 45) People sometimes selectively pick information they want to hear and ignore information they do not
want to hear. This phenomenon is called frame of reference.
17.
(p. 46) We perceive, select, organize, and interpret information as we expect it to appear.
18.
(p. 46) Selective exposure influences job selection.
19.
(p. 47) Nonprofessional images on social media sites tend to take job candidates out of consideration for jobs.
20.
(p. 48) Dressing like a successful person in the organization during one's job interview might send out signals
of overconfidence.
21.
(p. 48) Facial expressions convey feelings more accurately than words.
22.
(p. 49) Discussing controversial topics and expressing personal views are best avoided especially during the
four-minute barrier.
23.
(p. 30) How is Type A personality characterized?
24.
(p. 31) _____ believe that they have little control over their performance and are closed to new experiences.
25.
(p. 31) _____ is a continuum representing one's belief as to whether external or internal forces determine one's
destiny.
26.
(p. 33) Jerry is a considerate person and is liberal in accepting the changes in his organization. Owing to his
gregarious nature, Jerry has a lot of friends where he works. He finds it easy to establish a rapport with people.
Which of the following Big Five personality dimensions is best reflected by Jerry in the scenario?
27.
(p. 33) People weak in _____ want to be followers.
28.
(p. 33) The _____ personality dimension primarily focuses on traits related to being willing to change and try
new things.
29.
(p. 33) Identify the common traits of people with a strong surgency personality dimension.
30.
(p. 33) Richard is unambitious and prefers spending most of his time by himself. His colleagues consider him
aloof and insecure. He finds it difficult to work under high pressure and often blames his colleagues. According
to the Big Five personality dimensions, Richard's personality is:
31.
(p. 33) Which of the following characterizes people with a strong adjustment personality type?
32.
(p. 33) Persistence, credibility, conformity, and organization are terms that describe the traits of _____.
33.
(p. 33) Daniel, the supervisor of a team of financial analysts, aims to become a manager. He is confident and
assertive about his ideas in the workplace. Daniel always gives precise instructions to his team members and
expects them to follow the instructions. Which of the following Big Five personality dimensions is best
reflected by Daniel in this scenario?
34.
(p. 33) Kenneth will complete his probation as a teller by the end of this month. Over the past six months, he
has proved to be tenacious and capable. He diligently follows the bank's standards and works systematically.
Which of the following Big Five personality dimensions is best reflected by Kenneth in this scenario?
35.
(p. 33) Joanne's colleagues praise her ability to remain calm under all circumstances. Joanne is confident
about her professional skills and can perform well under pressure. Which of the following Big Five personality
dimensions is best reflected by Joanne in this scenario?
36.
(p. 33-34) A person who is strong in the openness to experience personality dimension is most likely:
37.
(p. 36) The _____ identifies an individual's personality based on his or her four inclinations for certain ways
of thinking and behaving.
38.
(p. 38) "I'm always in a hurry and it upsets me to change my routine." Which of the following stressors is best
reflected in this statement?
39.
(p. 38) "In our department, there is a lot of competition and conflict." This statement best reflects stress due
to:
40.
(p. 38) "My boss constantly checks up on me and tells me what to do." This statement best illustrates stress
due to:
41.
(p. 38) "My work is very demanding and monotonous. Because of my work, I often get a headache by the end
of the day." This statement best illustrates stress due to:
42.
(p. 39) Nelson had been busy preparing for his final exams for the past few months. However, a few days
before the exam, he lost the interest and motivation to study as a result of the high pressure to perform well.
Which of the following did Nelson most likely experience?
43.
(p. 41) _____ is the level of one's capacity for new learning, problem solving, and decision making.
44.
(p. 44) In the context of learning styles, _____ prefer to learn by doing and feeling.
45.
(p. 44) In the context of learning styles, _____ prefer to learn by observing and feeling.
46.
(p. 44) In the context of learning styles, _____ tend to learn primarily from hands-on experience.
47.
(p. 44) In the context of learning styles, _____ have the ability to view concrete situations from many different
points of view.
48.
(p. 44) Which of the following is a characteristic of the learning style of divergers?
49.
(p. 44) In the context of learning styles, _____ prefer to learn by doing and thinking.
50.
(p. 44) In the context of learning styles, _____ seek practical uses for information and focus on solutions.
51.
(p. 44) Which of the following characterizes the learning style of convergers?
52.
(p. 44) In the context of learning styles, _____ prefer dealing with technical tasks and problems rather than
with interpersonal issues.
53.
(p. 44) In the context of learning styles, _____ prefer to learn by observing and thinking.
54.
(p. 44) In the context of learning styles, _____ tend to be more concerned with abstract ideas and concepts
than with people.
55.
(p. 44) Kendall relies on his instinct to determine which designs appeal to people. He bases his decisions on
his interactions with people rather than on statistical analysis of consumer behavior. Which of the following is
most likely Kendall's learning style?
56.
(p. 44) Kathy enjoys brainstorming. She gathers all the facts and analyzes a situation from multiple
perspectives before making a decision. As a result, she sometimes misses opportunities. Which of the following
is most likely Kathy's preferred learning style?
57.
(p. 44) Beth prefers to learn new skills on the job rather than in training sessions. Her decisions are based on
instinct and not on technical analysis. Which of the following is most likely Beth's learning style?
58.
(p. 44) Albert is a sales representative at Maxim Insurance Inc. He tends to make quick decisions based
primarily on input from people without much analysis. Albert likes being a sales representative as it gives him
the freedom to set sales schedules and challenges him to close sales deals. He learns well through training
sessions that involve role playing. Which of the following is most likely Albert's learning style?
59.
(p. 44) Chris works as a nurse at Dayton Community Hospital. He took up this profession as he enjoys
interacting with people and helping them. Chris spends a lot of time gathering information and weighing
multiple alternatives before making any decision. Chris has learned a lot about nursing by watching other
nurses. Which of the following is most likely his learning style?
60.
(p. 44) Dennis is an accountant and likes dealing with numbers and concrete accounting processes. He is
always willing to help his colleagues solve problems, though he avoids personal interactions with them.
Although Dennis enjoyed college, he believes one really learns about accounting when one gets into the job.
Which of the following is most likely Dennis's learning style?
