Chapter 18: TOWARD A GLOBALLY INCLUSIVE WORKPLACE
Putting the Pieces Together
Test Bank
Multiple Choice
1. Inclusion and diversity within work organizations is a _____________ frame level.
a. Micro
b. Mezzo
c. Mezzo/Macro
d. Macro
2. Inclusion and corporate community collaborations is a ___________ frame level.
a. Micro
b. Mezzo
c. Mezzo/Macro
d. Macro
3. Inclusion through global collaborations is a ________ frame level.
a. Micro
b. Mezzo
c. Mezzo/Macro
d. Macro
4. The first level of the inclusive workplace, diversity within work organizations, relates to:
a. The values that drive organizational policies with regard to disadvantaged populations, such as welfare
recipients, domestic violence victims, and youth in distress.
b. The organization’s internal relations with its own employees.
c. Organization’s sense of being a part of its surrounding community and the reciprocity embedded in that
relationship.
d. The organization’s positions and practices related to the fair exchange of economic goods and services
and the respectful cultural relationship with individuals, groups, and organizations in other countries.
5. The second level of the inclusive workplace, inclusion and corporate community collaborations, relates
to:
a. The values that drive organizational policies with regard to disadvantaged populations such as welfare
recipients, domestic violence victims, and youth in distress.
b. The organization’s internal relations with its own employees.
c. Organization’s sense of being a part of its surrounding community and the reciprocity embedded in that
relationship.
d. The organization’s positions and practices related to the fair exchange of economic goods and services
and the respectful cultural relationship with individuals, groups, and organizations in other countries.
6. The third level of the inclusive workplace, inclusion through state/national collaborations, relates to:
a. The values that drive organizational policies with regard to disadvantaged populations such as welfare
recipients, domestic violence victims, and youth in distress.
b. The organization’s internal relations with its own employees.
c. Organization’s sense of being a part of its surrounding community and the reciprocity embedded in that
relationship.
d. The organization’s positions and practices related to the fair exchange of economic goods and services
and the respectful cultural relationship with individuals, groups, and organizations in other countries.
7. The fourth level of the inclusive workplace, inclusion through global collaborations, relates to:
a. The values that drive organizational policies with regard to disadvantaged populations such as welfare
recipients, domestic violence victims, and youth in distress.
b. The organization’s internal relations with its own employees.
c. Organization’s sense of being a part of its surrounding community and the reciprocity embedded in that
relationship.
d. The organization’s positions and practices related to the fair exchange of economic goods and services
and the respectful cultural relationship with individuals, groups, and organizations in other countries.
8. The main benefit for individuals in level I of the inclusive workplace, diversity within work organizations,
is:
a. Better access to promotions and benefits as well as improved job satisfaction and well-being for
individual employers.
b. Job training that may lead to employment with the company or improved job prospects with other
employers.
c. Internally focused company vision.
d. Access to services that individuals may not otherwise have.
9. The main benefit for individuals in level II of the inclusive workplace, inclusion and corporate
community collaborations, is:
a. Better access to promotions and benefits as well as improved job satisfaction and well-being for
individual employers
b. Job training that may lead to employment with the company or improved job prospects with other
employers.
c. Internally focused company vision.
d. Access to services that individuals may not otherwise have.
10. The benefits for organizations in level II of the inclusive workplace, inclusion and corporate community
collaborations include:
a. Lower turnover and reduced absenteeism
b. Better access to high-potential employees
c. Corporate image within as well as outside the community
d. Improved income and benefits
11. The main benefit for individuals in level III of the inclusive workplace, inclusion through state/national
collaborations, is:
a. Better access to promotions and benefits as well as improved job satisfaction and well–being for
individual employers.
b. Job training that may lead to employment with the company or improved job prospects with other
employers.
c. Internally focused company vision
d. Access to services that individuals may not otherwise have.
12. The main benefit for individuals in level IV of the inclusive workplace, inclusion through global
collaborations, is:
a. Better access to promotions and benefits as well as improved job satisfaction and well–being for
individual employers.
b. Improved life conditions for individuals and their families, and the communities in which they live.
c. Internally focused company vision.
d. Access to services that individuals may not otherwise have.
13. The benefits for organizations in level IV of the inclusive workplace, inclusion through global
collaborations, include:
a. Expand potential employee pool as a result of state/national policies
b. Generate goodwill from both their employees and potential customers
c. Internally focused company vision
d. Access to job training
14. The main barrier in implementing level IV of the inclusive workplace, inclusion through global
collaborations, is:
a. Internally focused company vision
b. Discriminatory attitudes
c. Cultural and national difficulties to communications
d. Disloyal workforce
15. The main barrier in implementing level III of the inclusive workplace, inclusion through state/national
collaborations, is:
a. Internally focused company vision
b. Discriminatory attitudes
c. Misunderstanding of groups from diverse backgrounds
d. Salary improvement expectations
True/False
1. In order to become inclusive, organizations need to evaluate their current values and norms, and
initiate new policies and programs that can produce needed change.
2. The inclusive workplace is guided by a set of values that propels its policies and practices.
3. An inclusive workplace, on the other hand, recognizes the economic and noneconomic consequences
of its presence in the community.
4. The exclusionary workplace perceives welfare recipients seeking work, domestic violence survivors,
and youth in distress as a potentially stable and upwardly mobile workforce
Essay
1. Have you gained a new perspective in global diversity leadership as a result of this book? Explain why
or why not.
2. How can you use the information you gained on global inclusion in an organization with which you are
familiar or in a group in which you are involved?
3. After reading the book, what are key ideas that you will take away from the book?