Chapter 18 – The Community and the Corporation
1. (p. 412) The term community refers to a company’s area of local business influence.
2. (p. 412) The term community is sometimes improperly used to refer to a range of groups that
are affected by an organization’s actions, whether or not they are in the immediate vicinity.
3. (p. 412) The community relies heavily on business, but business is not mutually dependent on
the community.
4. (p. 413) Civic engagement is a major way in which companies carry out their corporate
citizenship mission.
5. (p. 414) Social capital refers to the norms and networks that enable collective action.
6. (p. 415) Community relations departments work primarily on the national level to link the
corporation to community stakeholders.
Chapter 18 – The Community and the Corporation
7. (p. 417) The construction industry has taken the lead in creating programs to revitalize
neighborhood housing.
8. (p. 418) An important aspect of the business-community relationship is corporate
philanthropy.
9. (p. 419) Corporations are prohibited from giving more than 10 percent of its income for
philanthropic purposes.
10. (p. 421) Foreign-owned corporations typically establish and use corporate foundations less
frequently than U.S. firms.
11. (p. 421) Charitable donations are defined as gifts of products or services.
12. (p. 424) Many companies have turned to technology to improve the amount and effectiveness
of employee volunteerism.
13. (p. 425) Strategic philanthropy emphasizes the links between corporate contributions and
business goals, such as creating demand for a product or service.
Chapter 18 – The Community and the Corporation
14. (p. 426) All corporate contributions benefit their donors directly.
15. (p. 428) Many community problems are people problems, involving hopes, attitudes,
sentiments, and expectations for better human conditions.
16. (p. 411) Which company is known for encouraging its employees to volunteer their time and
expertise to the community?
Difficulty: Medium
17. (p. 411) How has ING created such a remarkable diversity of community initiatives?
Chapter 18 – The Community and the Corporation
18. (p. 411) Which company committed to investing 10 percent of its pre-tax profits in rural
development projects such as children’s immunizations?
Difficulty: Medium
19. (p. 412) Business depends on the community for:
Difficulty: Easy
20. (p. 412) Which of the following statements is true about the relationship between business
and the community?
Difficulty: Hard
21. (p. 413) The term civic engagement describes:
Chapter 18 – The Community and the Corporation
22. (p. 413) Which of the following is a good way for a business to express its commitment to
corporate citizenship?
Difficulty: Easy
23. (p. 414) Which of the following is a reason for businesses to get involved in the community?
Difficulty: Easy
24. (p. 414) Social capital is a phrase that describes the following, except:
Difficulty: Easy
25. (p. 414) When companies like Whole Foods Markets work to address community problems,
their actions help create:
Chapter 18 – The Community and the Corporation
26. (p. 415) Which of the following statements is true about community relations?
Difficulty: Hard
27. (p. 415) Which of the following is not included among purposes for establishing community
relations departments by businesses?
Difficulty: Hard
28. (p. 415) What is the most critical social issue facing communities, according to community
relations managers?
Chapter 18 – The Community and the Corporation
29. (p. 416) For what is Grameen Bank in Bangladesh internationally recognized?
Difficulty: Medium
30. (p. 417) Which of the following non-profit, locally funded and controlled organizations offer
housing rehabilitation and financial services to neighborhood residents?
Difficulty: Medium
31. (p. 417) Habitat for Humanity is considered a:
Difficulty: Easy
32. (p. 417) Minority enterprises often do business in locations with:
Chapter 18 – The Community and the Corporation
33. (p. 417) What percentage of Microsoft’s annual contributions is dedicated to minority owned
businesses?
Difficulty: Medium
34. (p. 418) Another term for corporate giving is corporate:
Difficulty: Easy
35. (p. 419) Average corporate giving in the Unites States:
Difficulty: Medium
36. (p. 420) Which company gives all of its earnings to charity?
Chapter 18 – The Community and the Corporation
37. (p. 421) Foreign-owned corporations use foundations:
Difficulty: Medium
38. (p. 422) The share of all giving made up by in-kind contributions of products and services
has been:
Difficulty: Easy
39. (p. 423) How do companies encourage their employees to volunteer their time?
Difficulty: Easy
40. (p. 423 – 424) Which of the following sectors receives the largest percentage of corporate cash
and in-kind contributions?
Chapter 18 – The Community and the Corporation
41. (p. 424) In a study conducted by the Council on Foundations, companies with high Corporate
Philanthropy Index (CPI) scores:
Difficulty: Medium
42. (p. 425) According to a Harvard Business Review study, which of the following is not an
area in which corporate contributions are most likely to enhance a company’s
competitiveness?
Difficulty: Medium
43. (p. 425) Factor conditions are strategic contributions focusing on:
Difficulty: Medium
44. (p. 426) Which of the following is not a strategy to help companies get the most benefit from
their contributions?
Chapter 18 – The Community and the Corporation
45. (p. 427) Which of the following is not a distinct period in corporate involvement in education
reform from the 1980s to the present?
Difficulty: Hard
46. (p. 412 – 413) Discuss both the community services desired by businesses and the requests
made to communities by businesses.
47. (p. 413 – 413) Analyze why a business may wish to get involved in community relations. What
benefits accrue to businesses that actively participate in their communities?
48. (p. 414 – 418) Discuss the ways a business can demonstrate organized involvement with the
community. Which way do you feel is the most important? Why?
49. (p. 414 – 418) In your opinion, what are the most pressing and significant concerns facing
communities today? Why do you think so? How would a business’ community relations
department address that concern?
Chapter 18 – The Community and the Corporation
50. (p. 421 – 424) Discuss the three forms of gifts typically made by corporations and their
foundations. Which form of gift do you think is most valuable, and why?
51. (p. 425 – 426) Describe how companies can target their corporate contributions strategically to
meet the needs of the recipient while satisfying business goals and objectives. Cite an
example.
52. (p. 426 – 427) Explain four strategies that businesses can use to help them get the most benefit
from their contributions. Cite examples of companies that adopt these strategies.